Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
601 1st St W, Havre, MT

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 493 reviews" "
Rating 8 - Good. 195 out of 493 reviews" "
Rating 6 - Okay. 84 out of 493 reviews" "
Rating 4 - Poor. 40 out of 493 reviews" "
Rating 2 - Terrible. 26 out of 493 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Calvin, Medicine Hat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is showing its age but was clean, bed was comfortable. Across the street from a couple of casino’s. Also couple of fast food restaurants near by.
Stayed 1 night in Apr 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service
Room was clean. Tv was not working but it got problem solved. I think there was supposed to be a table in the room but not there. Pool and hot tub not working
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Rod, Thank you for the review. We are glad you enjoyed your stay and look forward to seeing you again!

6/10 Okay

Susan

Liked: Staff & service
Hotel host was very nice and helpful
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Susan,Thank you for your review! We hope to see you again in the future!

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Eddie,Thank you for the review! We look forward to seeing you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Michael,Thank you for the review. We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Val

It was very good
Stayed 1 night in Mar 2024
Response from General Manager on 5 Mar 2024
Val,Thank you for the review! We look forward to seeing you again in the future!

8/10 Good

Clarissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, thank you.
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Clarissa,Thank you for the kind review. We hope to see you again in the future!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good breakfast.
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Corey,Thank you for the review. We hope to see you again soon!

8/10 Good

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place with breakfast
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb 2024
Corey,Thank you for the review. We hope to see you again in the near future!

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easily accessible and not in a busy area.
Stayed 1 night in Feb 2024
Response from General Manager on 9 Feb 2024
David,Thank you for your review! We appreciate your business and hope to see you again soon in the near future.

6/10 Okay

Jody

Liked: Staff & service
Location was close to Amtrack station.
Stayed 1 night in Dec 2023
Response from General Manager on 1 Feb 2024
Jody,Thank you for the review! We hope to see you again in the future!

8/10 Good

Michael G

Stayed 1 night in Jan 2024
Response from General Manager on 25 Mar 2024
Michael,Thank you so much for the review! We are glad you enjoyed your stay and we look forward to seeing you again!

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan 2024
Brian,Thank you for the review. We hope to see you again in the future!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay!
Stay was great. Staff was friendly and helpful. Only negatives was some staff smoking by the back entrance where we parked and the hand dryer was broken.
Stayed 3 nights in Dec 2023
Response from General Manager on 2 Jan 2024
Melissa,Thank you for the review! We will make sure to fix these issues. We hope to see you again when you come and visit us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 2 Jan 2024
Thank you for the review. We hope to see you again soon!

4/10 Poor

Cheryl

Disliked: Property conditions & facilities
Was advertised as hot tub and wi fi, did not have either
Stayed 2 nights in Nov 2023
Response from General Manager on 20 Nov 2023
Cheryl,Unfortunately, as listed we don't have a hot tub but I am very sorry about the Wifi. We hope to see you again soon.

6/10 Okay

Shirley

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from General Manager on 24 Nov 2023
Shirley,Thank you for the review! We hope to see you again in the future.

8/10 Good

Aaron

Stayed 1 night in Nov 2023
Response from General Manager on 20 Nov 2023
Aaron,Thank you so much for the review. We hope to see you again in the future!

10/10 Excellent

marcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and friendliness ! Didn’t like price difference between Expedia ad and actual booked price . Ad showed $168 Canadian all taxes and fees included. My price almost $20 more. Did Expedia chat told to talk to QualityInn . Was told receive set fee from you for room and CC if I had booked direct my cost would be$149 Canadian.
Stayed 1 night in Nov 2023
Response from General Manager on 7 Nov 2023
Marcie,Sorry to hear this happened but we are glad you enjoyed your stay. We look forward to seeing you again in the future!

10/10 Excellent

Wendy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The back outside door was not secure for the evening.
Stayed 1 night in Oct 2023
Response from General Manager on 25 Oct 2023
Wendy,Thank you for the review. I will have maintenance look into that! As always thank you for choosing us!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 16 Oct 2023
Nancy,Thank you for the review! We hope to see you again in the future!

10/10 Excellent

janice

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from General Manager on 16 Oct 2023
Janice,Thank you for the review! We hope you enjoyed your stay and we hope to see you again in the near future.

6/10 Okay

Marsan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A little old
Property is dated. Carpet worn. Paint chipped. Wall chips. Not an 8 based on a scale of a frequent traveler. Breakfast was decent and staff was very helpful. They got a good crew.
Stayed 2 nights in Oct 2023
Response from General Manager on 16 Oct 2023
Marsan,Thank you for the review! We hope to see you again in the future!

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 10 Oct 2023
Marvin,Thank you for the kind review. We hope to see you again in the future!

6/10 Okay

Petra

Disliked: Cleanliness, staff & service, amenities
Was ok for one night but overpriced for what you got. For the staff we were mostly thin air, I guess being friendly is a thing of the past for some, we might as well been invisible to some. Sorry to interrupt your day.
Stayed 1 night in Oct 2023
Response from General Manager on 5 Oct 2023
Petra, Sorry to hear you didn't enjoy your stay. We hope to make it back up to you in the future.

8/10 Good

Jerry

Liked: Staff & service, property conditions & facilities, room comfort
Decent place to stay
The common areas with a rug, we pretty soiled, but after our stay I could see why. The cowboys were in town and it's amazing how much mud they tracked into the hotel. Not the hotels fault, and not much they could do about it.
Stayed 1 night in Sep 2023
Response from General Manager on 25 Sept 2023
Jerry,Thank you for the review and for being understanding about our common areas. We are glad you decided to stay with us.

10/10 Excellent

David

Once again the staff was superb and Expedia sucked. 0/2 at informing the staff of my reservation. I think I will avoid Expedia in the future.
Stayed 1 night in Sep 2023
Response from General Manager on 22 Sept 2023
David,It was an honor to get to have you stay with us and meet you! We hope to see you again in the future! Safe travels!

10/10 Excellent

Pamela

Stayed 1 night in Sep 2023
Response from General Manager on 12 Sept 2023
Pamela,Thank you for the review! We hope to see you again in the future!

6/10 Okay

Melody

Liked: Staff & service
Disliked: Cleanliness
Carpet needed cleaned, door was in need of repair.
Stayed 1 night in Sep 2023
Response from General Manager on 12 Sept 2023
Melody,Thank you for the review. We hope to have this issues resolved the next time you come!

6/10 Okay

Joyce

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was good and staff very nice. But the bathroom was sure in need of some renovations and maintenance.
Stayed 1 night in Sep 2023
Response from General Manager on 7 Sept 2023
Joyce,Thank you for the review. We are very sorry about the state of the bathroom, I will let maintenance know about the issue. Thank you for choosing to stay with us. We hope to see you again soon. Take care!

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 5 Sept 2023
Lucinda,Thank you for the review. We look forward to seeing you again!

6/10 Okay

George

Liked: Staff & service
Our only problem was the condition of the bathroom. It was clean, but has suffered from the lack of regular maintenance. More attention was needed to correct a moisture problem which appears to have started years ago. Rm 131.
Stayed 1 night in Aug 2023
Response from General Manager on 31 Aug 2023
Thank you for the review. We will use these comments to fix these issues! We hope to see you again in the near future!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 28 Aug 2023
Robert,Thank you for the review. We hope to see you again in the future!

10/10 Excellent

Della

Stayed 1 night in Aug 2023
Response from General Manager on 22 Sept 2023
Della,Thank you for the review. We hope you pick us for your next stay in Havre!

10/10 Excellent

Diane

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on 28 Aug 2023
Diane,Thank you for the review! We hope to see you again soon.

4/10 Poor

Megkian

Stayed 3 nights in Aug 2023
Response from General Manager on 22 Sept 2023
Megkian,Thank you for the review. We hope to see you again in the future!

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Quality Inn every time we are in Havre. The staff is friendly and our room is always clean and nice. We stay in the king size non smoking room and the bed is so comfortable. Decent breakfast in the morning with several options. I don’t have anything bad to say. We will stay here again and again!!
Stayed 2 nights in Aug 2023
Response from General Manager on 21 Aug 2023
Craig,Thank you for the kind review. We are glad you enjoyed your stay! We will see you again in the future!

4/10 Poor

les

Travelled with family
Disliked: Amenities
Pool conditions were dirty. Hot tub not working. Broken tiles in bathroom and hole punched in door of bathroom. Kids running around pool area and outside then back in pool. Along with the fact that some “dude” was smoking crack in his car in back lot, not sure this was a safe area. Would not stay there again. Way overpriced!
Stayed 1 night in Aug 2023
Response from General Manager on 16 Aug 2023
Les,I'm sorry to hear you didn't enjoy your stay. We would like to say sorry on behalf of everyone here. Please come back and give us another try.

8/10 Good

Patricia

Stayed 1 night in Aug 2023
Response from General Manager on 5 Sept 2023
Patricia,Thank you for the review! We hope to see you again in the future!

10/10 Excellent

Gale

Stayed 1 night in Aug 2023
Response from General Manager on 10 Aug 2023
Gale,Thank you for the review! We hope to see you again in the future!

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Tired and worn. Peeling paint in room. Hanger on wall where art piece once was. Smashed in door of bathroom. Large area of counter facing had been broken off. Microwave was dirty inside and out. Lamp chair was faded and stained.
Stayed 1 night in Aug 2023
Response from General Manager on 7 Aug 2023
We are sorry to hear this. We fix the issue's in this room. Hopefully, you come and stay with us next time and these thing's won't be an issue again.

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on 21 Aug 2023
Scott,Thank you for the review. We hope to see you again soon.

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2023
Response from General Manager on 7 Aug 2023
Julie,Thank you for the review! We hope to see you again soon!

6/10 Okay

Ron

Stayed 1 night in Jul 2023
Response from General Manager on 4 Aug 2023
Thank's for the review Ron. We hope to see you again soon!

6/10 Okay

Guy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No coffee
Every morning at 7:00 am when I went to take part in the complimentary breakfast the coffee containers where empty and the eggs where cold for the five days I stayed their.
Stayed 6 nights in Jul 2023
Response from General Manager on 1 Aug 2023
I am sorry to hear that! Next time you stay with us we will make sure everything is perfect!

8/10 Good

Shirley

Stayed 2 nights in Jul 2023
Response from General Manager on 21 Aug 2023
Shirley,Thank you for the review! We hope to see you again soon!

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Fine by us!
Stayed 1 night in Jul 2023
Response from General Manager on 28 Jul 2023
Kristine,Thank you for the review. We are glad you enjoyed your stay!

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff good communication, good peole skills. Property could use some upgrades. Bed was GREAT
Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
Dwight,Thanks for the review and we are glad you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
this was a good choice for us, close to other services. staff was friendly, however I think they should tell upon check in the location of the remote control for the TV. Great idea to have it velcro to the lamp but took awhile to find it. I would stay again
Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
JoAnn,Thanks for the review. We will let other guests know where the remotes are. We appreciate you staying with us and hope to see you again!

8/10 Good

Tye

Stayed 1 night in Jul 2023
Response from General Manager on 7 Aug 2023
Tye,Thank you for the review! We look forward to seeing you again soon!