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Four Points by Sheraton Havana

Photo gallery for Four Points by Sheraton Havana

Snack bar

Overview of Four Points by Sheraton Havana

Four Points by Sheraton Havana

3.5 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Avenida 5ta A 76 - 80, Miramar District, Havana

Explore the area

  • Popular LocationNational Aquarium18 min walk
  • Popular LocationCira Garcia Central Clinic8 min drive
  • Popular LocationJosé Martí Memorial14 min drive
  • AirportHavana (HAV-Jose Marti Intl.)23 min drive

Choose dates to view prices

About this area

Havana

In the business district and in a national park, Four Points by Sheraton Havana is in an area with good airport proximity. Maritime Museum and National Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Plaza de Armas and Fort of Saint Charles. Don't miss out on a visit to National Aquarium. Guests appreciate the hotel's quiet location.

What's nearby

  • National Aquarium - 18 min walk
  • Cira Garcia Central Clinic - 8 min drive
  • Malecón - 10 min drive
  • Marina Hemingway - 13 min drive
  • José Martí Memorial - 14 min drive

Restaurants

  • 5th Avenue Cigar Bar — 1 min walk
  • Habana Coffee Shop — 1 min walk
  • Ranchón la mulata - 10 min walk
  • Tic Tac Boquitas - 12 min walk
  • 1958 - 13 min walk

About this property

Four Points by Sheraton Havana

Colonial Havana hotel in Municipality of Playa, near National Aquarium
This hotel features a restaurant, an outdoor pool and 3 bars/lounges. Valet parking is free. Additionally, a health club, a poolside bar and a snack bar/deli are on-site. All 186 rooms feature thoughtful touches such as espresso makers and bathrobes, plus iPod docking stations and LCD TVs with satellite channels. Guests will also find 24-hour room service, WiFi and wired Internet.
Four Points by Sheraton Havana offers 186 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Havana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per hour), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 2 per hour), Wired Internet (surcharge)

Parking and public transport

  • Free valet parking on site
  • Self parking on site (USD 2 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 18 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Conference space
  • Meeting rooms 5

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 2 per hour (rates may vary)
  • Fee for in-room wired Internet: USD 2 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 2 per hour (rates may vary)
  • Fee for wired Internet in public areas: USD 2 per hour (rates may vary)
  • Self-parking fee: USD 2 per day
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

Pool access available from 10:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Havana Cuba Hotel
Four Points Sheraton Cuba Hotel
Four Points Sheraton Havana Cuba
Four Points Sheraton Havana Hotel
Four Points Sheraton Havana
Hotel Four Points by Sheraton Havana Havana
Havana Four Points by Sheraton Havana Hotel
Hotel Four Points by Sheraton Havana
Four Points by Sheraton Havana Havana
Four Points by Sheraton Havana Cuba
Four Points Sheraton Hotel
Four Points Sheraton
Four Points Sheraton Havana
Four Points by Sheraton Havana Hotel
Four Points by Sheraton Havana Havana
Four Points by Sheraton Havana Hotel Havana

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 33 out of 118 reviews
5 - Excellent 28%
Rating 4 - Good. 28 out of 118 reviews
4 - Good 24%
Rating 3 - Okay. 28 out of 118 reviews
3 - Okay 24%
Rating 2 - Poor. 12 out of 118 reviews
2 - Poor 10%
Rating 1 - Terrible. 17 out of 118 reviews
1 - Terrible 14%

3.6/5

Cleanliness

3.7/5

Staff & service

3.1/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and rooms!
The grounds, lobby and rooms of this hotel were beautiful. The hallways have a stinch and are very dated! Also, they only offer complimentary WiFi if your a Marriott Rewards member. The WiFi signals were weak unfortunately and worked okay depending on your location in your room. The staff and the front desk were very helpful, particularly Hector and Wendy, but some of the staff did not understand English, which caused a little frustration as a guest of the hotel. Overall, thumbs up!
Stayed 2 nights in Mar 2020

1/5 Terrible

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were nice but the staff at each of the restaurants and bars at the hotel were extremely rude. They would sit around and talk without taking your order and only bring you out half of your meal. When you ask for recommendations of local places, the staff lie and try to send you expensive places and try to force you to take taxis. There is a small park behind the hotel that serves cheap and delicious food. They will try to tell you no places like this exist around the area. I would not recommend staying here. The wifi is also terrible, which made it difficult being there for a professional outing. I would recommend people to find something on Airbnb instead.
Stayed 4 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and staff awesome. Very clean and quiet
Stayed 2 nights in Mar 2020

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was the worst hotel I ever stayed I.
Stayed 3 nights in Feb 2020

2/5 Poor

Travelled with family, Business traveller
Liked: Staff & service, amenities
The food was horrible, the breakfast buffet had birds eating off of it. The pizza was horrible I had to eat out for everything! The night before I left I was woken up by an infestation of ants everywhere. The staff was awesome especially the Ilanis the bartender, the men working in the front was very helpful!
Stayed 5 nights in Feb 2020