Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dortmund

Empfehlenswertes Hotel für einen Colmarbesuch

Posted 13-Jul-2015
Pros: Die Freundlichkeit des Personals und die Lage.
Location: Das Hotel befindet sich sehr zentral. Ideal für eine Besichtigung der Altstadt.
Das Hotel befindet sich sehr nah an der Altstadt Colmars, wenige Gehminuten von den Sehenswürdigkeiten. Wenn man sein Auto gut und sicher unterbringen möchte, empfielt sich die Reservierung eines Tiefgaragenplatzes. Allerdings sind die Parknischen im Untergeschoss des Hotels, wie üblich in Frankreich, relativ eng, so dass ich mit meinem Passat Variant schon ein wenig mühe hatte, so zu parken, dass mein Nachbar bzw. ich ein- und aussteigen konnte. Außen sind hinreichend Stellplätze vorhanden, diese ab in unmittelbarer Hotelnähe tagsüber kostenpflichtig. Das Personal hat uns ausgesprochen freundlich begrüßt und war sehr behilflich, auch bei Tips für Einkäufe, Essengehen. Eine junge Dame an der Rezeption sprach perfekt Deutsch. Das Frühstücksbuffet war sehr reichhaltig und abwechselungsreich. Das Hotel an sich ist etwas in die Jahre gekommen, wobei offenkundig teilweise bereits Renovierungsmaßnahmen vorgenommen wurden. Die Qualität ist aber preislich noch angemessen und die Zimmer sind keineswegs abgewohnt. Zudem ist alles sehr sauber. Der Zimmerservice hat ausgezeichnet funktioniert. Die Ausstattung der Zimmer ist wirklich gut. Wir würden dieses Hotel jederzeit wieder buchen.
3 out of 5
Recommended
for Everyone
by A verified traveller from Osaka Japan

中心街では無いが歩いて5分程で旧市街に行ける。

Posted 31-May-2015
Location: 公園の中なので自然環境が良い
ホテルは公園の一角にあり環境は非常に良い。 朝の散歩にも都合が良い。 但し街の観光案内は不足している。 客の質問に対し面倒がらずに対応してほしい。
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 31-May-2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveller

good location, quiet

Posted 28-May-2015 on Hotels
センターまで徒歩圏です。周りは公園なので静かです。近くに駐車場(公共)もあります。シンプルですが、部屋もバスルームも広めで快適でした。
4 out of 5
Recommended
for Everyone
by A verified traveller

Very pleasant setting and a clean hotel.

Posted 28-May-2015
Pros: Location and size of room
Location: Easy to walk through the entire old city from this hotel, literally starts 3 blocks away. Located on a beautiful park with fountains and carousel.
Easy to find and just a few blocks from the center of the old city. Parking was a breeze (found plenty of spaces right in front of hotel). Room was clean and large (by EU standards). Would recommend for families or couples.
5 out of 5
Recommended
for Everyone
by A verified traveller from Neptune Beach, FL

Great Hotel and Location

Posted 25-May-2015
Pros: Comfortable beds, generous size rooms, and great bathroom.
Cons: Arrived late. They actually discouraged us from seeking food in the hotel. Did refer to a good local pub.
Location: Located on the central square with water features front and rear, it is a short walk to the historic district. Find the tourist train and take tour.
The Colmar Mercure is beautifully located on the central square. Do not count on the restuarant/bar except for breakfast. Get the deal with breakfast included.
5 out of 5
Recommended
for Couples
by Reinhard

This traveller left a rating score only Posted 22-May-2015 on Hotels
4 out of 5
Recommended
for Families
by Peter from der Schweiz

Preiswert, gut gelegen, keine Klagen.

Posted 14-May-2015 on Hotels
Hübsche, ruhige Lage bei einem Park. Man ist schnell in der Altstadt. Parken nur auf der Strasse möglich, war im besonderen Fall dann kein Problem.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York City

Nice hotel close to everything.

Posted 11-May-2015
Pros: The staff, above everything else.
Cons: Amenities in the bathroom. Give a more economical alternative to the outrageously expensive breakfast.
Location: Everything is within walking distance.
Colmar is a delightful town with friendly people and an interesting history. The Mercur Hotel puts you close to all this. The hotel is well within the pleasant Accor standards that we found around Europe and North Africa: clean, well appointed lobby and rooms. The latter are comfortable though sparse. The bathroom is also comfortable though the shower tended to overflow the tub due to some degree of logging of the drainage. Also, they are trying to save money by decreasing the room amenities, like not giving the little bottles of shampoo, conditioner, etc. and now they hang an all purpose bottle in the bathtub that you are supposed to use as body soap, shampoo, conditioner and... as shaving cream? Anyway, this does not detract from an overall pleasant experience. The best is the wonderful staff they have at the reception. All of them receive you as a friend and are very helpful. All of them, but unfortunately I don't recall their names except for the one that registered us, Agnes S. With a great smile and warm blue eyes she gave us many helpful indications and, without asking her, she made reservations for us at Le Cygne where we had a great dinner. As I said, Agnes was great, but so are all of them.
4 out of 5
Recommended
for Couples
by Chris from Stratford-Upon-Avon

Alsac Road Trip

Posted 09-May-2015 on Hotels
Great end to 5 day alsac win route. Would have been better without the rain. On to Switzerland.