Premier Room Double | Minibar, desk, laptop workspace, blackout curtains
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Reviews of Hansa JB Hotel

4 out of 5
Hansa JB Hotel
99 Jootee Anusorn Rd, Hat Yai, Songkhla

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 163 reviews" "
Rating 8 - Good. 68 out of 163 reviews" "
Rating 6 - Okay. 32 out of 163 reviews" "
Rating 4 - Poor. 17 out of 163 reviews" "
Rating 2 - Terrible. 12 out of 163 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Youwei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beg bugs. Dim lights. No free coffee/tea in room. Not really working distance. No decent food nearby. Staffs dont really speak english. I paid for 4 nights but i left after 1 night. Noisy aircon. Very bad bathtub. no where near any markets or mall. i cannot even get a refund.
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Dan

Travelled with group
Disliked: Staff & service, amenities
This hotel would get a higher review if not for the last night. We were asked to change to another room in the middle of the night (I was already on the bed ready to sleep) because they switched off the power and aircond to most of the floor beside 2nd and 3rd floor to safe electricity (most people have checked out). This is absurd as I have a lot of stuff I need to carry and it was so last minute.Does not even say sorry or give any compensation. The room we were asked to go to was smaller as well. Not recommended.
Stayed 5 nights in Dec 2023

10/10 Excellent

weng wah

Stayed 2 nights in Dec 2023

2/10 Terrible

Chaiwat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was a nightmare, I was checking in staff were very rude always kept saying there was no reservation even though we paid it on advance. I was waiting for a horrible 45 mins for them to sort it out their own problem and finally found the booking without any apologies. The room was horrendously smell and the dirty spots were everywhere especially in the bathroom. PLEASE STAY AWAY FROM THIS HOTEL.
Stayed 1 night in Dec 2023

6/10 Okay

Pattarapong, Bangkok

Disliked: Property conditions & facilities
The price is very fair to condition of the property. The view of city is beautiful.
Stayed 1 night in Oct 2023

6/10 Okay

Pattarapong, Bangkok

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Sawrasit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Derek

Stayed 4 nights in Jan 2023
Response from ็Hansa JB Hotel on 27 Jan 2023
Thank you, we hope to have the opportunity to welcome you next time.

2/10 Terrible

Fadi

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was to like about this property, misleading the customer by saying it's a 4**** hotel I would give it 1* at best the smell is terrible.
Stayed 6 nights in Nov 2022

8/10 Good

LIM SUN

Travelled with partner
Liked: Cleanliness, staff & service
The room is spacious and clean. Unfortunately, all the dinning places in the hotel is closed. Transport is also a problem and the surrounding areas don't have market or shopping areas.
Stayed 5 nights in Sep 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly and helpful staff, clean and well maintained rooms and good comfy beds and bedroom. But no amenities open, no breakfast or coffee shop
Stayed 2 nights in Sep 2022

6/10 Okay

Kwee Hiang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The efficiency of front office staff could be better, suspect they were new and under trained, took a long time to find my booking via online..otherwise satisfied with my stay there.
Stayed 2 nights in Sep 2022

2/10 Terrible

Fabio, Bangkok

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This place just cannot be a 4-star hotel. The whole building and rooms are old, the parking lot is always full and crammed with unused junk, the staff is not friendly, and they have the worst breakfast I have ever seen. My wife and I got really disappointed with Expedia’s rate for this place.
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
to much dustt..The room was not clean with lots of dust and no family comfort
Stayed 3 nights in Dec 2019

8/10 Good

MARK

Liked: Cleanliness, staff & service, room comfort
Tired but clean Hotel .
Very old hotel ,not disabled friendly at all. Large,old but clean and comfortable rooms Awful breakfast room,old furniture .Needs revamped badly. Overall,i would stay again based on the price paid. I would not pay extra for bfast.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2019
Response from ARITA on 24 Oct 2019
thank you so much

6/10 Okay

TEONG YEOW

Stayed 2 nights in Sep 2019

8/10 Good

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good hotel, value for money
Stayed 2 nights in May 2019
Response from ARITA on 24 Oct 2019
Thank you so much

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not well maintained
Shower water tap not working properly, once open the valve, both the shower head and water tap on bath tube water flow out at the same time and cause pressure to drop. The selection valve seems half stuck and not able to push or pull. Bathroom not installed with exhaust fan and smelly especially after poo. Aircon thermostate controller spoil, not able to adjust the temperature. Only given with 1 room key despite of requested for 2 keys as i need to go out to night club at ground floor till late night while my partner can rest sleep inside the room without need to open door for me at late night. The room key is required to turn ON the power supply inside the room, thus must slot into the controller at all times whenever someone is inside the room
Stayed 2 nights in Sep 2019
Response from ARITA on 24 Oct 2019
Thank you for all the comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

TEAK CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

kamarul bahar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

teoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay OK
Too far from shopping hot spot - D Garden, plaza garden, Kim young market, harkew food shop...
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Location is good. Room is too old needs renovation. Most important needs safety deposit box in the room.
Stayed 4 nights in May 2019

2/10 Terrible

Travelee

Disliked: Staff & service, property conditions & facilities
Took 3 hours to get housekkeping to servuce the room!! Called at 8am room was done at 11am. False advertisement of room service 24 hour menu items... called at 9pm to order ans the european kitchen was already closed nd they cannot make a grill cheese sandwich they basically forced to order Tbai food.
Stayed 2 nights in May 2019

8/10 Good

智凱

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

janewong, melaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great........
Stayed 3 nights in Apr 2019

8/10 Good

Ho

Liked: Staff & service, property conditions & facilities, room comfort
Good decent hotel
Decent hotel and comfortable bed to sleep. Quiet peaceful area although there are clubs nearby for party. Do try the fish porridge located across the road. Fresh fish and so delicious.
Stayed 2 nights in Apr 2019

8/10 Good

Chuan Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with a low price
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
The hotel is little bit old and soggy. Staffs are not very cordial in terms of communication. Sometimes hot water system never work. Location is not in very convenient if you look for shopping mall or late night restaurant.
Stayed 2 nights in Feb 2019

10/10 Excellent

cheah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need coffe for superior room also...
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel near not to far from mini van area and 24 hours groceries shop. Overall all ok
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

6/10 Okay

Noorashikin binti

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

nurfadilla

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Aida Azlin

Average
1km away from Lee Garden.Tuk tuk price around 60-100b from here to Lee Garden.For muslim traveller, not so much muslim food around.Otherwise,based on hotel price, value your money
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff not so responsible .. not entertaining customers
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Yen Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2018