Search Hotels Near Hass Athletic Center, Norton

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"Convenient parking, nice breakfast. Location is convenient off highway, but noisy—near a hospital and can hear sirens at night. No safe in room. "

"Yes great breakfast. Only saw housekeeping once. My trash was piling up."

"Nice friendly staff and clean rooms with great location "

"Clean"

"I have to say I am very dissatisfied with our stay at this hotel. We reserved a deluxe king room on the executive level with a sofa bed, but upon arrival, none of these rooms were available. Instead, we were given a handicap-accessible room on the second floor facing a back patio where people gathered and talked at all hours. To make matters worse, instead of a proper sofa bed, my son was given a rollaway bed with an extremely hard mattress. The bathroom lacked even basic space to place toiletries, and the bathtub was clogged for the first two days. I reported this issue on the first day, but it wasn’t addressed until I complained again the following day. I requested a room change twice, but was only offered a similar room without handicap features—not the room category I had originally paid for. After four nights, it was clear that getting the room we reserved was simply not going to happen. Additionally, the club lounge is closed on weekends, something that was never disclosed anywhere during booking. As a frequent traveler and a Platinum member with Expedia, I was especially disappointed by how this situation was handled. The staff repeatedly used the excuse that my reservation was made through a third party, and as a result, made no real effort to improve our stay or provide a satisfactory solution. Overall, this experience fell far below expectations and was extremely frustrating."

"The food was good and room was clean but the property seemed worn down in a few areas. "

"Everything was great and the city was walkable."

"The host was very nice, clean, and convenient! The front desk staff were great! We asked for additional towels a couple of times, they were never delivered. "