Best Western Hartford Hotel & Suites

2.5 star property
Hotel in Hartford with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
Reception
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, laptop workspace
Lobby lounge
BBQ/picnic Area
Located in South Meadows, Best Western Hartford Hotel & Suites offers a warm welcome with a breakfast buffet, garden views from the terrace and WiFi throughout. Relax by the seasonal outdoor pool or cozy up near the lobby fireplace. With dry cleaning services and helpful multilingual staff, this hotel is perfect for guests who appreciate attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is £80
includes taxes & fees
14 Sept - 15 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Sofa bed
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Pillow-top bed
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Sofa bed
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

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About the area

Map
185 Brainard Rd, Hartford, CT, 06114

What's nearby

  • Connecticut Convention Center - 3 min drive - 2.4 miles
  • Trinity College - 4 min drive - 2.0 miles
  • Bushnell Center for the Performing Arts - 4 min drive - 2.9 miles
  • XL Center - 4 min drive - 3.1 miles
  • Xfinity Theatre - 5 min drive - 3.7 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chez Est - ‬2 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Adriatic Restaurant - ‬3 min drive
  • ‪Dunkin' - ‬4 min walk

About this property

Best Western Hartford Hotel & Suites

Hotel near Connecticut Convention Center
Consider a stay at Best Western Hartford Hotel & Suites and take advantage of a free breakfast buffet, a terrace and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with pool umbrellas
  • Free self-parking
  • Express check-out, meeting rooms and tour/ticket information
  • A 24-hour front desk, a porter/bellboy and multilingual staff
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 129 rooms have comforts, such as premium bedding and first-run films, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and sofa beds
  • Bathrooms with hydromassage showers and deep-soaking baths
  • 42-inch LED TVs with premium channels and first-run films
  • Fridges, microwaves and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Does Best Western Hartford Hotel & Suites have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from September 1 until May 24.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on 14 Sept 2025 start from £80.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hartford Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hartford Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hartford Hotel & Suites?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Hartford Hotel & Suites located?

Located in South Meadows, this hotel is within 3 miles (5 km) of Colt Park, Webster Theater and Wethersfield Cove Park. Trinity College and Hartford Hospital are also within 3 miles (5 km).

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Best Western Hartford Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1009 reviews
Rating 8 - Good. 234 out of 1009 reviews
Rating 6 - Okay. 162 out of 1009 reviews
Rating 4 - Poor. 103 out of 1009 reviews
Rating 2 - Terrible. 95 out of 1009 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Nice breakfast, comfortable beds
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and staff was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 1 night in Aug 2025

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Jul 2025

10/10 Excellent

Nakia

Liked: Cleanliness, amenities, property conditions & facilities
Front desk. Staff was very nice and housekeeping my room was ready on time
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Xfinity Center. Room was clean and quiet. Great complimentary breakfast. Staff was very nice,
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Beds were comfortable, staff was very kind and accomodating, however there was a dirty pair of underwear tucked between the bed and side table that did not belong to us.
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
everything good morning
Stayed 3 nights in Aug 2025

10/10 Excellent

Cedrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool. Gym. Breakfast includef
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast at hotel was good many choices. Lot of vacant businesses around only close food choices for restaurants in the area were fast foods McDonalds Wendy's and gas station
Stayed 2 nights in Aug 2025

10/10 Excellent

Jermaine M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony David

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel quiet, clean and nice rooms
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for an overnight, slightly dated rooms but nothing noteworthy
Stayed 1 night in Jun 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A full day without internet access is egregious. The managers of this property should be embarrassed to charge their patrons.
Stayed 2 nights in Aug 2025

8/10 Good

Yana

Liked: Cleanliness, amenities, property conditions & facilities
Would like to have more vegetarian options for breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Thonya M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only caution I would share is to be aware of surroundings when in the parking lot. The hotel was well appointed, quiet and room was spacious and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Nakizha

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good!
Stayed 4 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
I appreciated the room. Clean, nice temp, calming. Received fresh towels and soaps for second night. Staff was warm and kind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Great place
Stayed 1 night in Apr 2025

6/10 Okay

michiums

Liked: Staff & service
Stayed for business trip for work at the convention center - by car it was a super quick ride which was convenient, but the rooms were a bit damp and dated, and some things like curtains wouldn’t close. Breakfast was limited but very good options, the fresh fruit and yogurt were the highlights and the breakfast meats and eggs were also delicious !
Stayed 3 nights in Jul 2025

8/10 Good

Kenan

Liked: Staff & service, property conditions & facilities
Breakfast needs to be improved, it’s below average. The carpet in the room feels dirty, but the sheets, bathroom and the furniture were clean. The front desk was responsive and quick, we needed a few more pillow and they brought it in 5min. It was a good stay overall.
Stayed 1 night in Jul 2025

6/10 Okay

Nylia

Liked: Cleanliness, staff & service
I loved the friendliness of the staff however there was no wifi our entire stay. The rooms were nice and clean everything worked but the wifi. This was upsetting since I did have schoolwork that needed to be done. I also wish the pool was open at least until 9pm. Also, if dogs are going to be allowed to stay their owners should be picking up after them the ENTIRE time. Other than that great property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean cozy quiet environment family friendly and I will love to stay again
Stayed 1 night in May 2025

10/10 Excellent

irelis

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Best Western it was a good stay I will book with them again
Stayed 1 night in May 2025

8/10 Good

Ikenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay, only issue we have was when I asked the receptionist for 12pm checkout, because we checked in late around 11pm, and he declined with an attitude.
Stayed 1 night in Jul 2025