Hotel had scaffolding all around the outside of the hotel, they were in the process of dismantling it everyday of our stay. Unfortunately it was right outside our bedroom and bathroom so could not open curtains, the bathroom had no covering at the window so workmen could see right in....so could not take a shower or use the tiolet unless I wanted an audience. And on the very last night of our stay we were woken up to horrendous noise at 3am yes 3am in the morning with workmen once again dismantling the scaffolding. Not a very good experience with this hotel I'm afraid. On checking out mentioned to reception staff but seemed non plus about it reply" Oh sorry about that, did you hear it". On the plus side, great location, room was pretty spacious for standard room, nice towels & toiletries. Not sure I would us this hotel again. There are far nicer ones in Harrogate.
Comment from Hotel Management
03-Aug-2019 by Chantel Towle, GM, Hotel Management
Apologies for your recent experience this is not normal practise.
The management did not approve that section for the scaffolders to work on we had pre- arranged a small section that would not of disturbed the bed rooms.
we are dealing with this bad practise. I would urge you to come back we have many exciting improvements on the way along with already fully refurbishing the bedrooms and I would not want this one off experience to deter you from returning.