Lake
Check availability

Reviews of The Suites at Fall Creek

3 out of 5
The Suites at Fall Creek
1 Fall Creek Dr, Branson, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1010 reviews" "
Rating 8 - Good. 287 out of 1010 reviews" "
Rating 6 - Okay. 102 out of 1010 reviews" "
Rating 4 - Poor. 58 out of 1010 reviews" "
Rating 2 - Terrible. 40 out of 1010 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the nicest places my family and I have stayed for a vacation. We loved it! The staff was amazing, the kids had a blast! The activity center was awesome (just missing a pool table 😆) The view was beautiful, the condo so spacious and clean! Literally had everything we need from a basic set of dishes to pots and pans, extra towels. Which with kids that's always amazing. Will be coming back but longer next time!
Stayed 1 night in Apr 2024
Response from Cici on 22 Apr 2024
Thank you so much for taking the time to rate your recent stay. We look forward to providing you another exceptional experience in the near future.

10/10 Excellent

Judy

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Enjoyed our stay. Spacious rooms
Stayed 2 nights in Apr 2024
Response from Cici on 22 Apr 2024
Thank you so much for taking the time to rate your recent stay. We look forward to providing you another exceptional experience in the near future.

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the line
Stayed 2 nights in Mar 2024
Response from Cici on 21 Apr 2024
Thank you so much for taking the time to rate your recent stay. We look forward to providing you another exceptional experience in the near future.

2/10 Terrible

Nellie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Terry S. on 17 Apr 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

10/10 Excellent

Alena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities right on site. Our 5 year old just wanted to hang out and play at the hotel. Foosball, pool, mini golf, swimming pool, hot tubs, volleyball, tennis and more.
Stayed 4 nights in Mar 2024
Response from Terry S. on 15 Apr 2024
Thank you so much for taking the time to rate your recent stay. We look forward to providing you another exceptional experience in the near future.

8/10 Good

Sheila

Travelled with partner
Liked: Staff & service, amenities
We had stayed here twice before this trip and were very pleased. This time it was a bit disappointing. The staff were excellent but the conditions of the condo had really declined. The floors were very dirty, the furniture was very dirty and probably should be replaced. The previously comfortable bed was so lumpy that my husband and I slept on the fold out sofa which wasn’t much better.
Stayed 3 nights in Apr 2024
Response from Terry S. on 14 Apr 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the amount of room we had for what we paid. The staff were very nice. The beds were comfortable and we had plenty of pillows and blankets. The property was very well taken care of and there were plenty for the kids to do. I felt comfortable letting my older (16 yr) ones walk to the car if needed. The only thing I didn’t like was the jet tub looked dirty and the shower didn’t work so we had to all shower in the small shower in the other room. For what we paid though I didn’t expect brand new things though.
Stayed 3 nights in Apr 2024
Response from Cici on 10 Apr 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Sara, Jackson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so pretty, and the staff was excellent. The staff responded immediately when I contacted them with a question, and they checked in with me before I arrived to see if I had any questions. They were very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Cici on 10 Apr 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Cody, Reed city

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine, the push to be a "member or v.i.p person" was very annoying. Seems like you were in a community or small town. Thought there would have been a lake view.
Stayed 3 nights in Mar 2024
Response from Cici on 4 Apr 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Love the remodeled units.
Stayed 4 nights in Mar 2024
Response from Cici on 4 Apr 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The condo was large and roomy, but it definitely needs to be renovated: older drapes, green carpet, round knob bathroom faucets, no usb available and outlets were behind tables and desks to plug in power blocks. They charge $4 a day to stream Netflix or any other service. The elevator was quick and several luggage carts were available to use.
Stayed 4 nights in Mar 2024
Response from Cici on 30 Mar 2024
Thank you so much! Just FYI, we don't charge for Wi-Fi anymore. You have to choose the upgrade service but we did adjusted off on your bill. We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good, loved the washer and dryer in the unit. If I had to list one downfall maybe that would of been nice to have was a small vacuum so no cleaning was needed from maid service.
Stayed 5 nights in Mar 2024
Response from Cici on 29 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Cici on 29 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Sean, Geneva

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the beaten path, but close to attractions.
Stayed 4 nights in Mar 2024
Response from Cici on 28 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was quiet and out away from all of the Hustle and bustle of town
Stayed 3 nights in Mar 2024
Response from Cici on 28 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

4/10 Poor

Joey

Outdated and not clean
Stayed 2 nights in Mar 2024
Response from Cici on 28 Mar 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

8/10 Good

Ricky

Everyone was very good
Stayed 2 nights in Mar 2024
Response from Cici on 28 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of room for family to hang out together and enjoy the time.
Response from Cici on 28 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Monte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised with the size of the rooms. Mini-golf was a blast. They have on-site security. Great discounts to the attractions at the front desk.
Stayed 2 nights in Mar 2024
Response from Cici on 28 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit

8/10 Good

Tammi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful condo. It had everything we needed. Will DEF go back. Tammi
Stayed 2 nights in Mar 2024
Response from Cici on 28 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

6/10 Okay

Ken

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that most of the condo style rooms where close to the activity center. Although older, the facilities are well maintained. The convenience of parking and getting in and out quickly was great! The issues that we noticed was the master mattress needed to be replaced because half of it as uneven and felt like you would roll off the bed. The WIFI was terrible and only allowed for 2 devices and was not free to get more out of it. Also, the indoor pool hot tube was out of service for repair, could not use it, but it looked like it was fine.
Stayed 5 nights in Mar 2024
Response from Cici on 28 Mar 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff as well as amazing rooms for the whole family!!!
Stayed 1 night in Mar 2024
Response from Cici on 28 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

2/10 Terrible

Angela

Travelled with family
Liked: Amenities
Disliked: Staff & service
We didn’t get to check into our room until 6PM when check in time was at 4PM! The manager offered no apologies, just rudely stated we are short handed and there is nothing we can do! We stood at counter and listened/watched front desk person move someone to another room but stated they couldn’t and wouldn’t move people! The manager was suppose to contact us the next day but never did! We have stayed here previously and everything was great! This time front desk staff was just rude!
Stayed 2 nights in Mar 2024
Response from Cici on 28 Mar 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

6/10 Okay

Alana

Travelled with family
Liked: Amenities
Disliked: Staff & service
Check in was horrendous. There were a line of people trying to check in at 4 (When check in time starts) and we were all told our rooms were not ready. So we waited, and waited… finally at 5pm we were told our rooms were ready. We went to the rooms and the maintenance man said the lock wasn’t working and we would need new rooms. Had to go back to the front desk and waited another 40 min to get put into other rooms. They had attitudes like it was our fault, no compensation for both the awful attitudes or for the inconvenience. The rooms themselves were alright for the price.. but be aware about the staff and the fact you shouldn’t get there on time because they aren’t ready.
Stayed 2 nights in Mar 2024
Response from Cici on 22 Mar 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

8/10 Good

Tom

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My son and I stayed here. For us, dining options were nearby, as well as golf options.
Stayed 3 nights in Mar 2024
Response from Cici on 22 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Kerry

Stayed 4 nights in Mar 2024
Response from Cici on 12 Apr 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Only complaint is the refrigerator door wouldn’t stay closed so we had to set the trash can in front of it. Condo was clean, staff was very helpful and nice.
Stayed 2 nights in Mar 2024
Response from Cici on 18 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Carllishia

Stayed 3 nights in Mar 2024
Response from Terry S. on 7 Apr 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. The condo was clean. Fairly close to good restaurants and shows.
Stayed 1 night in Mar 2024
Response from Cici on 17 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Hayley

Stayed 1 night in Mar 2024
Response from Terry S. on 5 Apr 2024
Thank you so much for taking the time to rate your recent stay. We look forward to providing you another exceptional experience in the near future.

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and friendly, they even let you know of places and things to do while your there. Our room was clean and had everything we needed, the pool was clean and nice. We loved the fact you could go "rent" out things to do there for free and had a activity room the playground and golf was also fun to do
Stayed 1 night in Mar 2024
Response from Cici on 11 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good stay! While it could use some updating, he was clean and comfy! Will stay again
Stayed 2 nights in Mar 2024
Response from Cici on 11 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

4/10 Poor

Timothy Lee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Better service
Stayed 2 nights in Mar 2024
Response from Terry S. on 10 Mar 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

8/10 Good

FY

Liked: Cleanliness, staff & service, property conditions & facilities
Very large property that is spread out, you will need to drive to take advantage of any amenities. Staff very nice and accommodating, they followed up multiple times during during my week long stay to make certain everything was good. Room clean and well appointed with plates, cutlery and cooking pots/pans. Only item that detracted is that noise and cooking smells from guests in the room next door came right through the adjoining door. I would stay there again.
Stayed 5 nights in Feb 2024
Response from Cici on 5 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Rolly

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Cici on 5 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Jarrod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low prices big tubs mini golf
Stayed 2 nights in Mar 2024
Response from Cici on 4 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

8/10 Good

Cloee

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got to the hotel our neighbors were very loud, but thankfully they transferred our room for us! Security was very friendly, and so were the staff. We felt safe, and the rest of our stay was wonderful! Rooms were clean, and had all amenities needed for cooking, and staying a while! They also have activities during the day! Highly recommend!
Stayed 2 nights in Mar 2024
Response from Terry S. on 3 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the helpful staff. The amenities, i.e., mini-golf, billiards, fitness room, dvd movies, indoor pool, proximity to Branson shows and restaurants, condo facility, very comfortable firm mattress, etc.
Stayed 6 nights in Feb 2024
Response from Cici on 1 Mar 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Condo was amazing.. so very nice and clean.. the Bed was very comfortable and the shower was great.. had all the amenities you needed as you would in your own home..we truly enjoyed our stay here diffidently will come back.. also the staff was over and beyond with any help we needed ❤️
Stayed 3 nights in Feb 2024
Response from Jody on 11 Feb 2024
Thank you so much! We appreciate you taking the time to rate and review your recent stay with us. We look forward to seeing you again on your next visit!

10/10 Excellent

Josi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the suite! Wonderful place for kids and all around a great time. Thanks so much for providing a wonderful stay!
Stayed 2 nights in Feb 2024
Response from David on 7 Feb 2024
Thank you for your feedback

10/10 Excellent

Misty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from check in clerks to the maintenance man were wonderful, very happy and very good customer service skills. We plan on coming back very soon.
Stayed 2 nights in Jan 2024
Response from Terry S. on 29 Jan 2024
Thank you so much for the excellent review and rating. We look forward to your next visit!

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Terry S. on 21 Jan 2024
Thank you so much for the great rating. We look forward to your next visit!

10/10 Excellent

Brenda

Stayed 2 nights in Dec 2023
Response from Terry S. on 29 Jan 2024
Thank you so much for the excellent rating. We look forward to your next visit!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Terry S. on 13 Jan 2024
Thank you so much for the excellent rating. We look forward to your next visit!

4/10 Poor

Beverly

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathrooms were outdated, no elevator in our building and we were on 3rd floor. Dryer did not work well. Heating in unit was awful. Thermostat did not work. We found cockroaches and baby cockroaches in our unit. Shower leaked. Daughter in law broker her ankle on tour and we asked about different room for her but was told they did not have anything so we had to get her down a flight of stairs to the landing and then get her up to the 3rd floor. It was awful on her and us.however the next morning when I called front desk before 8 am, they had a unit already cleaned that she could move into with an elevator in that building. Parking for our building was awful. Very limited parking, we ended up parking in an old RV park and walking back to our room.
Stayed 3 nights in Dec 2023
Response from Terry S. on 13 Jan 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

2/10 Terrible

Katie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Terry S. on 2 Jan 2024
We would like to express our apologies that you had a negative experience at our Resort. We hope that your next stay at The Suites at Fall Creek will be a memorable experience and look forward to welcoming you back again soon.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Terry S. on 31 Dec 2023
Thank you so much for the great rating. We look forward to your next visit!

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Meh
Lots of broken things, most concerning were the locks on the exterior door. Housekeeping had left toothpaste in the sink and moldy food under a bed. Clerks were nice and a good size for my family. Probably won’t return unless they remodel and update though.
Stayed 3 nights in Dec 2023
Response from Terry S. on 31 Dec 2023
Thank you for taking the time to rate and review your recent stay. Our apologies it was not to expectations. Please come back and try one of our renovated units on your next visit. We now have six buildings completed and our renovations are ongoing to complete the rest!

10/10 Excellent

matt

Liked: Property conditions & facilities
Was great.
Stayed 4 nights in Dec 2023
Response from Terry S. on 31 Dec 2023
Thank you so much for the great rating. We look forward to your next visit!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return traveler.
This is our second trip staying here. Comfy and plenty of room to meet up with friends. Will stay here again.
Stayed 2 nights in Dec 2023
Response from Terry S. on 31 Dec 2023
Thank you so much for the excellent review and rating. We look forward to your next visit!