Dear Valued Customer, What a lovely rating! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mrs. Julie, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Mr. Robert, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Valued Customer, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Valued Customer, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding to our customer service and tour arragement. Our staff was trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Value Customer, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Mr. Yamster, We would like to send many thanks for your taking the time to write a review on Expedia following your stay with us this time. Thank you for your information about our toilet door. We have fixed it already. We look forward to serving you on your next trip to see our better service. Best regards, Ms. Flower Hotel Manager

Dear Ms. Sarah, What is a lovely review! Thank you very much for your detailed words. We feel very motivated reading your experience at Hanoi Golden Moment Hotel. It was very happy to hear that your overall impression about the hotel and our service was excellent with best arrangement for tours. Thank you for highlighting our spacious rooms with spectacular views, helpful and caring staff. We have shared these wonderful words with our team members. We do hope that we will have opportunity to serve you, your family and your friends again in the near future. All best regards, Ms. Flower Hotel Manager

Dear Value Customer, We would like to send many thanks for your taking the time to write a review on Expedia following your stay with us this time. We are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation. Your rating will be motivation for us to serve customer much better in the future. We really appreciated that. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower Hotel Manager

Dear Value Customer, Thank you so much for your great support. I am so sorry because you booked smallest superior room at our hotel. So you feel uncomfortable. We also have bigger and nicer room to recommend for you like deluxe or junior suite with balcony. We look forward to serving you on your next trip to Hanoi with better room and more comfortable! Best Regards, Ms. Flower Hotel Manager

Dear Value Customer, Warmest greeting from the entire staff of Hanoi Golden Moment Hotel! On behalf of Hanoi Golden Moment hotel team, I would like to express our sincere thanks for your stay at our hotel and using our service. We are very happy to hear that you satisfied with all service of our hotel. Your comment let us know that we are on the way to complete our excellent services. We will try our best day by day to bring the best service for our lovely customers. We very much look forward to welcoming you, your family and your friends next time you are in Hanoi. All best regards, Ms. Flower Hotel Manager

Dear Value Customer, Thank you very much for taking the time to share your experience during your stay at our lovely hotel. Your feedback is very much valued. We appreciate your comments regarding to our customer service and ongoing upgrades. Our staff was trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Mr. Nick, Thank you very much for taking the time to review our property, your comments are very much valued. We are so sorry to inform you that we surcharge 2% for service charge because you stay with us one more night. We thought you misunderstood our meaning. We look forward to serving you on your next trip to Hanoi with better service. Best regards, Ms. Flower, Hotel Manager

Dear Ms. Chi, Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mr. Patrick, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding to our location and customer service. Our staff was trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Value Customer, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback let us know that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and look forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Mr. Michael, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our tour service. We are really pleased to learn that you have had a wonderful time at our lovely hotel and enjoyed your trip to Halong Bay. Our deep appreciation toward your kind compliments on our new and modern room, equipment, the buffet breakfast and our incredibly helpful staff. We are very happy that we can assist you with all aspects of your stay and request. Your satisfaction is our reward and a feedback such as yours only drives us to maintain our high standards for future guests. Thank you so much for your suggestion about bus to Halong Bay. We will recommend for our new customer nicer limousine. It is just a little bit more expensive but higher quality. Once again, thank you for your love feedback. We are looking forward to welcoming you to our hotel again. Warm regards, Ms. Flower Hotel Manager

Dear Mr. Erich, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback let us know that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and look forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Mr. Adam, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our service. We are really pleased to learn that you have had a wonderful time at our lovely hotel. We are looking forward to welcoming you to our hotel again in near future. Warm regards, Ms. Flower Hotel Manager

Dear Ms. Dong Jun, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Mr. Dong Jun, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our service. We are really pleased to learn that you have had a nice time at our lovely hotel. Once again, thank you for your rating. We are looking forward to welcoming you to our hotel again. Warm regards, Ms. Flower Hotel Manager

Dear Mr. Pete and Bill, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Ms. Mo, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mr. Kyaw, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding to our customer service and ongoing upgrades. Our staff was trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Ms. Prom, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mr. Rob, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Mr. Gearoid, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mr. Han, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback shows us that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and look forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Value Customer, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding to our customer service. Our staff was trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Mr. Logan, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback shows us that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and look forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Mr. Simon, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mrs. Monique, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback shows us that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and looks forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Value Customers, Thank you very much for taking the time to review our property, your comments are very much valued. First of all, on behalf of our hotel Management board, I do apologize for air-conditioner which made you feel uncomfortable during your stay at our hotel. Actually, this problem happened suddenly. It was out of our control. We tried our best to fix this trouble right away but our air – conditioner is one big system so it very difficult to repair quickly. Please understand our difficulties. We do hope that our small compensation will make you happier. We would love to inform you that we have already fixed air- conditioner and it is running very well now. Please let us have other opportunity to serve you again to see our much better service. Once again, thank you so much for your great support. Hope to serve you soonest. With kind regards and best wishes, Ms. Flower Hotel Manager

Dear Ms. Gillian, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback shows us that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas and looks forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Mr. Patrick, Warmest greeting from the entire staff of Hanoi Golden Moment Hotel! On behalf of Hanoi Golden Moment hotel team, I would like to express our sincere thanks for your stay at our hotel and using our service. We are very happy to hear that you satisfied with all service of our hotel. Your comment let us know that we are on the way to complete our excellent services. We will try our best day by day to bring the best service for our lovely customers. We very much look forward to welcoming you, your family and your friends next time you are in Hanoi. All best regards, Ms. Flower Hotel Manager

Dear Ms. Chemayne, We would like to express our sincere thanks for your taking the time to write a lovely review on Hotels.com following your stay with us. We are very happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation. Your comment makes our hearts smiling and it let us know that we are on the way to complete our excellent services. We will try our best day by day to bring the best service for our lovely customers. We very much look forward to welcoming you, your family and your friends next time you are in Hanoi. All best regards, Ms. Flower Hotel Manager

Dear Ms. Esteban A, We would like to send many thanks for your taking the time to rate our hotel on Hotels.com following your stay with us this time. We are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower Hotel Manager

Dear Ms. Ang, Thank you so much for your great support with a love comment. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mr. Patrick, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. Thank you so much for your suggestion to improve our breakfast. Now we serve breakfast with buffet and menu for order as well. Please let us have other opportunity to serve you with better service. Once again, thank you very much for your great comments. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. All best regards, Ms. Flower Hotel Manager

Dear Value Customers, Thank you so much for your great support with a love comment. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Ms. Jens, Thank you so much for your great support us. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mr. Abdulkadir, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Our Value Customers, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback shows us that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas and looks forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Value Customer, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Ms. Chi Meng, We would like to send many thanks for your taking the time to write a review following your stay with us this time. We are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower Hotel Manager

Dear Ms. Jasmine, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Mr. Chin Foo, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager