Dear our valued guest, Thank you very much for having taken some of your precious time to share this fabulous review on Tripadvisor following your recent stay with us at Park Grand Kensington. I am absolutely thrilled to hear that you experience exemplary service upon arrival. Its a pleasure to know that you took advantage of our comfortable room. I hope to have the pleasure of personally welcoming you back in the not too distant future. Kind Regards, Eddie Nguyen

Dear our valued guest, I am thrilled that you had a great celebratory stay with us! Our hospitable team are always willing to go the extra mile to ensure that each and every one of our guests has an exceptional experience with us. I have past on your positive feedback to Yasmin who will be delighted by your kind compliments. It would be our pleasure to look after you on your next visit! Best regards, Eddie Nguyen

Dear Nattanan, Thank you for your amazing words of Hanoi Era Hotel It is a great pleasure to read your kind words about the team and the surprises to celebrate your wedding anniversary. It makes me very proud of the team to read that the celebratory stay was 'a one to remember'. We really do try to create that "home away from home" feeling and I am glad that it has delivered! We look forward to your return during your next stay in London. Best regards, Eddie Nguyen

Dear Tora, I am so happy to hear that you had a memorable experience with us. We are proud in the high standards of service that we offer and having the facilities and amenities in place goes a long way to ensuring our guests have an enjoyable and memorable stay on each and every visit. I am also delighted to hear that the team lived up to your expectation and ensure you had great anniversary celebration. We all greatly look forward to welcoming you back soon. Kind Regards Eddie Nguyen

Dear Value customers We thank you so much for enjoy your staying with us. We would love to have more chance to be your service next time in Hanoi. Wish you all the best!

Dear Mr. Brian We thank you so much for your lovely staying at Hanoi ERA hotel. We hope to have another chance to welcoming you here. Thanks & regards

Dear Mr. Frank We thank you so much for sharing for experience at Hanoi ERA hotel. We are glad to know that you are satisfy with our service. We hope to have another chance to welcoming you at Hanoi ERA hotel. Wish you all the best wishes. Thanks & regards

Dear Mr. David Thank you so much for taking your time to sharing your experience during your staying at Hanoi ERA hotel. Your excellent review encourage all of us a lot. Please kindly consider our hotel as your home away hom. Hope to have another chance to serve you in nearest future. Thanks & regards

Dear our valued Thank you for sharing such a wonderful review. What a delight to hear that you had such an enjoyable time in residence with us. I am also pleased to know that our staff was able to exceed expectations and leave a good impression with you. I do hope it won’t be long before we welcome back at Hanoi ERA hotel. Best regards,

Dear our value customer Greetings from hanoi ERA hotel! We thank you so much for sharing your great experience at Hanoi ERA Hotel. We were very happy to served at our hotel during your stay. We hope to stay in touch with you and welcome you at Hanoi ERA hotel whenever you come back Hanoi. Wish you all the best!

Dear our valued guest, I am so happy to hear that you had a memorable experience with us. We are proud in the high standards of service that we offer and having the facilities and amenities in place goes a long way to ensuring our guests have an enjoyable and memorable stay on each and every visit. I am also delighted to hear that the team lived up to your expectation and ensure you had great anniversary celebration. We all greatly look forward to welcoming you back soon. Kind Regards Eddie Nguyen

Dear Lai Yee, Thank you for sharing your kind words and wonderful review on your recent Hanoi Era Hotel experience. It is a pleasure to read your kind words on our welcoming and attentive team and your lovely commendation about the room and our well connected location We wait to have the pleasure of welcoming you back again on your next visit to Hanoi. 非常感谢! Kind Regards Eddie Nguyen （阮友德）

Dear Mathilde We thanks so much for review us on hotels.com. We hope you have another chance to serve you at Hanoi ERA hotel. Thanks & regards

Dear Mr. Yoshi Thank you so much for your recent staying at Hanoi ERA hotel and sharing your feedback on this site. We will try our best to keep doing the good job to welcoming you next time in Hanoi, Vietnam. Should you need any further information or assistance, please do not hesitate to contact us at anytime. Thanks & regards

Dear Our valued Customers We thank you so much for sharing your experience at Hanoi ERA hotel to our customers. We hope to have another chance to welcome you again as our loyalty We wish you all the best. Thanks & regards

Dear Moe Thank you for taking the time to write such a charming and thoughtful review which I have shared with the entire team and they were absolutely delighted that you had such fond memories of your recent stay with us. We look forward to welcoming you back to our “Home of smile” when you are coming back to Hanoi. Best regards,

Dear our value Customer Thank you so much for your recent visit to Hanoi and for leaving us such a great review on Tripadvisor.com. We are so delighted to know that you had an enjoyable stay at our hotel. We are thankful for your high praise on our helpful and friendly staffs, our extensive breakfast menu, our impeccable room, our strategic location. It was our great pleasure to have chance of hosting you and we do hope to have another chance to see you again! Wish you all the best! Your sincerely,