Classic Room, No Windows | Minibar, in-room safe, desk, blackout curtains
Check availability

Reviews of Classy Holiday Hotel & Spa

3.5 out of 5
Classy Holiday Hotel & Spa
49 Lan Ong Street, Hoan Kiem District, Hanoi

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property- good restaurant and friendly staff. Very helpful for sightseeing and shopping information. Excellent value
Stayed 1 night in Mar 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stayed at the hotel for nearly one week. The hotel is narrow and unnoticeable from the street, thus a bit hard to identify as I arrived at night time. There were street stores around the area selling herbal medicines. The area was safe and quiet. Staff were friendly and helpful. My room in the 7th floor. There is a lift to get there. It did not work for a day or two but it was quickly fixed. Breakfast was standard as everywhere else where I stayed in Vietnam. My bed was smelly but the bedsheets were not changed during my stay.
Stayed 6 nights in Jan 2024

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service
Great location to walk the old quarter streets.
Stayed 3 nights in Oct 2023

8/10 Good

Usa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are good-natured and considerate persons and provide good service and smile all the time.
Stayed 1 night in Oct 2023

8/10 Good

Tony

Liked: Staff & service
Classy Holiday Hotel is in a very convenient location, walking distance to many shops, cafes, and restaurants. The breakfast which included in our hotel room charge was good. Besides all the things that the hotel put out, we can also order from the kitchen. This hotel have 3 elevators which I think takes you to different areas of the building - front, middle, back. The room was okay. The front desk staff and the breakfast staff was very nice & friendly.

10/10 Excellent

Helen

Stayed 2 nights in Mar 2023

6/10 Okay

Lynne

Travelled with partner
Liked: Staff & service, amenities
Great location, staff fabulous, breakfast plentiful and varied. Hotel a bit grubby, could do with a bit more attention to detail there.
Stayed 2 nights in Feb 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, 2 small issues: 1. was that the shower door had to be forced open as it scraped the toilets seat 2.the fridge not work very well ,it didn’t cool our drinks
Stayed 3 nights in Feb 2023

8/10 Good

Rebecca

Stayed 1 night in Feb 2023

10/10 Excellent

Katherine

Stayed 1 night in Jan 2023

10/10 Excellent

Srijak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very helpful and willing to help with any queries/requests. Location wise, the hotel is perfect - Walking distance to many popular attractions and tonnes of food options around. Despite all this, the rooms are very quiet in the night (good sound proofing). The breakfast which comes along with the booking had a pretty wide spread with both local and western choices. The staff were very honest about their struggles during the COVID lockdowns and are really working hard to provide the best hospitality. I'd say for any travellers looking to stay in Old Quarter, this is a safe choice and will not disappoint (it's affordable pricing is a plus).

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property with a few minor details that could be improved. But that is complaining on a very high level. Staff super friendly and helpful and made our time their a treat.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service all around! Everyone is there to offer you help so that you have a comfortable and enjoyable stay. Highly recommend for someone who’s entering Hanoi for the first time, and want to balance budget and quality with superb service support.
Stayed 1 night in Dec 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient
Fabulous breakfast and great pillows, minimal view
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and went far and beyond to to make sure I was happy
Stayed 3 nights in Sep 2019

10/10 Excellent

kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Great location, amazing staff, clean comfy rooms.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs and location! Everything is fine. Breakfast was good too. You
Stayed 2 nights in Jul 2019

10/10 Excellent

Sarah, Seattle, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, located in the old quarter so it wasn’t easy for us to walk to where we wanted to go or take a short grab ride. The staff were extremely nice and welcoming-very helpful in offering suggestions on where to eat and what to see. The room was spacious, clean and so cute definitely good value for the money. Breakfast was really good as well with plenty of options!
Stayed 3 nights in Jun 2019
Response from Jonny Nguyen on 12 Jun 2019
Dear Sarah On behalf of Classy Holiday Hotel & Spa, I would like to express our sincerest thanks to you for your stay with us! We are very happy to know that you have had a pleasant journey in Hanoi and a smooth stay with the Classy Holiday Hotel & Spa All the staff in the Classy Holiday Hotel & Spa wishing you a good journey and hope that one day soon we can welcome you again in our property.

10/10 Excellent

Amrane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Satoshi

Stayed 3 nights in Nov 2023

10/10 Excellent

Selma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
WiFiが繋がりにくく、不便だった。WiFiの問題がなければ、快適だった。
Stayed 2 nights in Dec 2022

6/10 Okay

Christer

Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2022

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Mitarbeiter waren sehr hilfsbereit und die Lage top!
Stayed 2 nights in Sep 2022

10/10 Excellent

koji, 東京

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良い ご飯が美味しい 場所が良い 挨拶がちゃんと出来てる 近くのオススメ等教えてくれる
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Tsoi, 香港

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in時會奉送水果果汁招呼， 員工服務態度極之好, 早餐供應豐富, 浴室花灑水量充足， 地理位置適當鄰近旅遊點。
Stayed 1 night in Jan 2020

10/10 Excellent

Sung Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

YUHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

SUNG GOO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
위치와 룸컨디션이 사진과 많이 다르네요. 처음 갔을때 위치가 거의 시장 한복판이라 개당황. 그랩기사도 잘 찾지 못해 좀 헤매더군요. 방안에 들어서니 냄새, 커피포트 상태, 침대 청결 모든게 음... (침대위에 종이쪼가리들이 너저분하게 널려있어 뭔가 했더니 호텔 소개 사진에 있는 웰컴 장식 -.-) 무엇보다 개미가 많으니 음식 놓고 외출하지 마세요. 하지만 너무 친절한 직원들과 어디든 편하게 갈 수 있는 지리적 장점, 맛있는 조식 쌀국수땜에 전 그럭저럭 기분좋게 보냈습니다. 하지만 개미에 물리고 밤새 술마시고 떠드는 중국 관광객(방음이 잘 안됨) 에 시달린 아내는 재방문 의사가 없답니다.
Stayed 2 nights in Dec 2019

10/10 Excellent

昂佑

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들 서비스 좋고 매우 친절합니다 여행 제안 추천도 해주시고 그랩 어플도 잘도와줍니다 나중에 다시 하노이 온다면 여기 다시 재방문 의사 있습니다
Stayed 3 nights in Aug 2019