2 restaurants, breakfast, lunch served; Vietnamese cuisine
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Reviews of Bao Son International Hotel

4 out of 5
Bao Son International Hotel
50 Nguyen Chi Thanh, Hanoi

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 125 reviews" "
Rating 8 - Good. 60 out of 125 reviews" "
Rating 6 - Okay. 24 out of 125 reviews" "
Rating 4 - Poor. 12 out of 125 reviews" "
Rating 2 - Terrible. 4 out of 125 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jayachandran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good experience!
Stayed 3 nights in Feb 2020
Response from Thao on 17 Feb 2020
Dear Mr Jayachandran, Warmest greetings from Baoson International Hotel, Thank you very much for choosing to stay with us, we are happy to note that you have enjoyed your stay. Hope to welcome you back in you next business trip. Best wishes from all of us, Nguyen Thi Phuong Thao Reservation Manager

8/10 Good

Varun

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Very good stay
Stay was fine only some other things
Stayed 4 nights in Dec 2019

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though old hotel, but the upkeep is still descent. Room is big and clean.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
comfortable hotel
I've stayed one week in this hotel. It is not very special but well enough. The rooms are clean and comfortable and the personal friendly and helpful. Hot water in the bathroom and good internet/wifi. The asian breakfast is quite extended, the western part of the buffet is reasonable. I would have enjoyed freshly grinded coffee. I just wish hotels would provide the rooms with soft-closing doors.
Stayed 7 nights in Sep 2019
Response from Thao on 23 Sept 2019
Dear Value Guest, Warmest greetings from Baoson International Hotel, Thank you for staying with us, we do hope to see you in your next bussiness trip. Best regards, Nguyen Thi Phuong Thao Reservation Manager

10/10 Excellent

Pram

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always enjoyed my stay at Baoson International Hotel for my business trips. Hanoi traffic and hustle bustle can be intimidating, however this hotel is well positioned in Hanoi City for me to travel to meetings and more importantly it also very easy and convenient to host business discussion over coffee and tea in the afternoon and evenings. There are shopping Malls and Restaurants within walk-in distance near by to help make up and fill the hours between business. The room are clean and the service attended are very good too.
Stayed 3 nights in Sep 2019
Response from Thao on 23 Sept 2019
Dear Value Guest, Warmest greetings from Baoson International Hotel, Thank you for staying with us, we do hope to see you in your next bussiness trip. Best regards, Nguyen Thi Phuong Thao Reservation Manager

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Apr 2019

8/10 Good

PramChandran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to my business travel needs in Hanoi
Stayed 2 nights in Mar 2019

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did a late check out due to my oversight. But the front desk staff didn't get angry or threatened with extra charge, rather they told me not to worry and take my time to pack up... I was impressed by their thoughts and actions
Stayed 1 night in Feb 2019
Response from Mrs. Anna - DOSM on 6 Mar 2019
Dear Mr. Eric, Warmest greeting from Bao Son International hotel. Thank you so much for your experience at the hotel. We are willing to serve you the best. We do hope that we have chance to welcome you back to hotel soon. All the best wishes to you! Sales Team!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Friendly Hotel located within the heart of Hanoi.
Stayed 2 nights in Jan 2019
Response from Phuong Thao on 2 Feb 2019
Dear Value Guests, Greetings from Baoson International Hotel, Thank you for your staying with us, we do hope to see you in your next business trip. Best regards, Nguyen Thi Phuong Thao Reservation Manager

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and peaceful Stay
I would rate my experience as wonderful as i was on a Business and this hotel served my need. Very nice, clean and big room and very good breakfast. I will surely recommend this hotel.
Stayed 1 night in Dec 2018
Response from Phuong Thao on 2 Feb 2019
Dear Value Guests, Greetings from Baoson International Hotel, Thank you for your staying with us, we do hope to see you in your next business trip. Best regards, Nguyen Thi Phuong Thao Reservation Manager

10/10 Excellent

Sepalika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good.
Stayed 2 nights in Sep 2018
Response from Nguyen thi Phuong Thao on 12 Oct 2018
Dear Sir, Greetings from Baoson International Hotel, Thank you for your feedback. We do hope to see you in your next business trip. Best regards,

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming hotel with a friendly staff
Used to be the only 5 star hotel in Hanoi, the Baoson manages to keep its charm and elegance. The meeting rooms are comfortable and modern. The main areas are well maintained and still have its charm. The area is very busy. The Baoson is located on the largest and busiest street in Hanoi. I do not recommend crossing the largest street in Hanoi. It does not look safe.
Stayed 2 nights in Sep 2018

10/10 Excellent

amarline, Bloomsburg, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Staff are courteous and always ready to help
Stayed 6 nights in May 2018
Response from Nguyen Thi Phuong Thao on 5 Jun 2018
Dear Value Guest, Greetings from Baoson International Hotels, Thank you for your staying with us, we do hope to see you in your next business trip. Best regards, Nguyen Thi Phuong Thao Front Office Manager

8/10 Good

Hamid, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel In Hanoi
You get value of your money. Nice and tidy hotel with courteous staff. Very well located for business travelers.
Stayed 2 nights in Mar 2018
Response from Thao on 15 Mar 2018
Dear Mr Hamid, Greetings from Baoson International Hotel, Thank you for your staying with us, we do hope to see you in your next trip. Should you need further information, please do not hesitate to contact us. Best regards, Nguyen Thi Phuong Thao Front Office Manager

6/10 Okay

SOON HUA

Liked: Staff & service
Big room size
This is a business trip and I have decided on this place as I have been staying in the old quarter for my past few trips. I was given a very big room after a free upgrade. The room was rather old. In terms of cleanliness it was just average. The hotel was located at a busy junction so you can expect to be woken up by the noise of the horning if you stay facing the main road. The hotel is located next to a big mall and getting food is not an issue. The old quarter is located about 6 km away but with the traffic condition in Hanoi, it can take a lot much longer to reach your destination.
Stayed 2 nights in Mar 2018
Response from Thao on 15 Mar 2018
Dear Mr Ong Soon Hua, Greetings from Baoson International Hotel, Thank you for your staying with us, we do hope to see you in your next trip. Should you need further information, please do not hesitate to contact us. Best regards, Nguyen Thi Phuong Thao Front Office Manager

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best business hotel when office is at TNR Tower
Very accessible to Grab and the staff are very friendly
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
convinient to eat,shopping etc
Hotel locate near to the house of my friend that why I have been stayed at this hotel so many times.

8/10 Good

Verified traveller

Liked: Staff & service
Good location
Bed was very old and soft, but staffs were responsive and good service.

4/10 Poor

Benny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth 4 stars rating.
It is a very old and dirty hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Basic hotel, helpful service, needs renovation
Hotel generally a bit worn over the years and could use renovation. The room was clean enough and had good selection of TV channels including HBO. I cannot complain about the service, as the bellhop was even kind enough to bring food from a nearby restaurant one evening after room service hours had ended. Free wifi worked fine. Better value can be found at other hotels in Hanoi which are less expensive and nicer

4/10 Poor

geoff, aust

Disliked: Cleanliness, staff & service, room comfort
not what is advertised
the foyer and front entrance is lovely , but that is where it ends! The room was not as advertised ,very small and not clean. The hotel was so very noisy and the cleaning staff so rude, I could not change any currency , the swimming pool was open to anybody not just for hotel and was extremely dirty ,with so many children there. I was very disappointed with this hotel for the cost I paid, I have stayed in Vietnam {Hanoi} many times and I would have thought that Wotif would have got there ratings a little better ! This hotel is below a 2 star rating ...and I am so disappointed !!!!

8/10 Good

Bob, Norfolk VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hanoi
I have stayed here a number of times when I visit Hanoi and enjoy it each time. The staff is always very considerate and the hotel is in a very good location.

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Good room, but a little smoky.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Spacious room. Nice buffet breakfast. Friendly staff. Will recommend for your next business trip.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
ok, good massage parlor. Value for money with nice location. Currently undergoing some renovation hence a little discomfort but overall ok

4/10 Poor

eileen foo, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel named as a 4 star but the conditon of hotel is worst than 3 star hotel . Phone in the room are not fuction as well as the door bell.

10/10 Excellent

JUN

Business traveller
Liked: Cleanliness, staff & service, amenities
Good staff, nice breakfast!
Stayed 4 nights in Dec 2023
Response from Bao Son International Hotel on 8 Dec 2023
Dear Mr. Jun Maeda,Greetings from Bao Son International Hotel!We are so grateful that you took your precious time to share with us the feedback about your recent stay at Bao Son International Hotel and to read that you thoroughly enjoyed your stay with us. We highly appreciate your nice words about the breakfast buffet & services. Moreover, it is truly our pleasure to serve you and Mr. Yamashita, Mr. Junichi so many times this year and last year. Thank you a lot for your supportive words. Your satisfaction means a lot to us and keeps us motivated in enhancing the quality service.We hope to be of your assistance again in the near future, Mr. Jun Maeda. Wish you all a great weekend!Warm regards,Bao Son International Hotel

8/10 Good

Shinji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くのモールの地下にフードコートがあって便利でした。朝食もメニューが豊富でおいしかったです。
Stayed 2 nights in Nov 2023
Response from Bao Son International Hotel on 29 Nov 2023
Dear Mr. Shinji Sawada,Greetings from Bao Son International Hotel!We are so delighted to read your feedback. Thank you for your nice feedback to Mrs. Nhung - our hostess in Crystal Palace and for your online appreciative words of our convenient location and breakfast buffet. It's truly our pleasure to be of service to you during your business trip.Thank you for recommending Bao Son so warmly, we look forward to welcoming you soon for other memorable stay. Please feel free to contact us whenever you have plan to comeback Hanoi.Kind regards,Bao Son International Hotel

10/10 Excellent

Tetsunori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free upgrade was super good.
Stayed 2 nights in Oct 2023
Response from Bao Son International Hotel on 31 Oct 2023
Dear Mr TETSUNORI MATSUBARA,Thank you very much for sharing your marvelous comments, we are flattered to know that you satisfied with Bao Son International Hotel. We take great pleasure in providing you with the utmost level of service that we are capable of, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence.Once again, thank you for choosing our hotel and taking the time to let us know about your experience. We are looking forward to be at your service again on your next journey.Wish you a great journey ahead!Best regard,Bao Son International Hotel

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities
まだ利用したいと思います。
Stayed 4 nights in Oct 2023
Response from Bao Son International Hotel on 9 Oct 2023
Dear Mr. Zhao Li,Greetings from Bao Son International Hotel!We are so grateful that you took your precious time to share with us the feedback about your recent stay at Bao Son International Hotel and to read that you thoroughly enjoyed your stay with us. We appreciate your supportive words for our staffs and the whole hotel. Your satisfaction means a lot to us and keeps us motivated in enhancing the quality service.Once again, we thank you and look forward to be of assistance again in the near future.Wish you a great week ahead!Warm regards,Bao Son International Hotel

8/10 Good

JUN

Business traveller
Liked: Amenities
Breakfast is very good, especially phở gà is best!
Stayed 8 nights in Jul 2023
Response from Bao Son International Hotel on 9 Aug 2023
Dear our valued customer - Mr Jun Maeda,Thank you very much for highly rating and sharing your marvelous comments, we are flattered to know that you thoroughly have had a good experience in Bao Son. We are humbled by your kind words about our breakfast buffet - it is wonderful to know that among 7-day different menu, phở gà is your favorite one. Rest assured that your kind words and compliments will be shared with our Head Chef and the team as this will definitely be an encouragement to continue on providing excellent dishes.Once again, thank you very much for your time. We look forward to your next return visit very soon!Best regards,Bao Son International Hotel

8/10 Good

Dong In

Stayed 4 nights in Jun 2023
Response from Bao Son International Hotel on 8 Jul 2023
Dear Mr. Dong In,Greetings from Bao Son International Hotel,Thank you for your very kind recommendation and we wish you a great weekend ahead!We really appreciate your nice review for Bao Son. It was our pleasure to have you as a customer. We look forward to welcoming you guys at our Bao Son in your another visit to Hanoi.And once again, thank you for recommending our hotel so warmly.Kind regards,Bao Son International Hotel

8/10 Good

Naoyuki

Liked: Staff & service, amenities
Stayed 1 night in Jan 2023
Response from Bao Son International Hotel on 17 Mar 2023
Dear Mr Naoyuki Masuda,We are so grateful that you took your precious time to rate us about your recent stay at Bao Son International Hotel.Please feel free to write us should you wish to share more insights from your traveler. We do value direct customer feedback as well as opportunities to improve on our offering and services.We thank you and look forward to your next return visit very soon.Warm regards,Bao Son International Hotel

10/10 Excellent

Khairir

Stayed 5 nights in Dec 2022
Response from Bao Son International Hotel on 19 Dec 2022
Dear Mr. Khairir Khalil,Selamat pagi!Thank you for your very kind recommendation and we wish you a happy week ahead, Mr. Khairir!It would be our pleasure for Bao Son International Hotel to welcome you back and be of service to you again soon.Once again, thank you for recommending our hotel so warmly and we look forward to welcoming you and your family back for other memorable stay.Warm regards,Bao Son International Hotel

6/10 Okay

s

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from Bao Son International Hotel on 12 Jan 2023
Dear our value customer,We are so grateful that you took your precious time to share with us your feedback about your recent stay at Bao Son International Hotel and to read that you thoroughly enjoyed your stay with us.Rest assured that we will continue to provide the service that delights our customers.We look forward to other opportunity to host you at our Bao Son International Hotel, thank you for your nice rating!Kind regards,Bao Son International Hotel

6/10 Okay

NAOKI

安定してます
Stayed 1 night in Mar 2020
Response from Bao Son International Hotel on 1 Dec 2022
Dear Mr Naoki,We are so grateful that you took your precious time to share with us your feedback about your recent stay at Bao Son International Hotel and to read that you thoroughly enjoyed your stay with us.Thank you for recommending our hotel so warmly and we look forward to welcoming you and your family back for other memorable stay.Warm regards,Bao Son International Hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
もう、エクスペディアは使いません。
Stayed 1 night in Mar 2020
Response from Bao Son International Hotel on 3 Dec 2022
Dear our value customer,We sincerely appreciate you for taking time to give your feedback to the Expedia community.We are delighted to serve you at our hotel. Please let us know if you come back to Expedia and have plan to visit Hanoi.We hope to see you again and be at your service in the near future.Warm regards,Bao Son International Hotel

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Bao Son International Hotel on 1 Dec 2022
Dear our value customer,Thank you very much for your wonderful feedback here on Expedia.We are all happy to know that you enjoyed your experience at Bao Son International Hotel.We look forward to welcoming you, your family and your friends to our Hotel in the near future.Warm regards,Bao Son International Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Bao Son International Hotel on 1 Dec 2022
Dear our value customer,We sincerely appreciate you for taking time to give your nice feedback to the Expedia community. We are all flattered to know that you had an overall great experience.Rest assured that we will continue to provide the service that delights our customers.We look forward to other opportunity to host you at our Bao Son International Hotel, thank you for your nice rating!Kind regards,Bao Son International Hotel

6/10 Okay

sunao

Good location
English was difficult to hear. Room was ordinary. Location was good.
Stayed 1 night in Jan 2020

8/10 Good

YAKKO, JAPAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は、古い感じがありますが、スタッフは親切で丁寧でした。また快適に過ごせました。プールやジムなどの施設は、思っていたのと違いました。改装する必要があると思います。
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
Stayed 3 nights in Dec 2019
Response from Bao Son International Hotel on 1 Dec 2022
Dear our value customer,We sincerely appreciate you for taking time to give your nice feedback to the Hotels community. We are all flattered to know that you had an overall great experience.Rest assured that we will continue to provide the service that delights our customers.We look forward to other opportunity to host you at our Bao Son International Hotel, thank you for your nice rating!Kind regards,Bao Son International Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的にはよかったです
何度目かの利用ですが、ホテル自体は部屋もスタッフの方々の対応も大変満足です。ただ、館内のレストランからベトナム色がなくなったのが残念です。
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔だけど少し古め
清潔だけど少し古め
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
가성비 나쁘지 않은 비즈니스 호텔
가성비 나쁘지 않다고 할 수 있음
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Thao on 14 Aug 2019
Dear Value Guest, Greetings from Baoson International Hotel, Thank you for your staying with us, we do hope to see you in your next business trip. Best regards, Nguyen Thi Phuong Thao Reservation Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from thao on 14 Aug 2019
Dear Value Guest, Greetings from Baoson International Hotel, Thank you for your staying with us, we do hope to see you in your next business trip. Best regards, Nguyen Thi Phuong Thao Reservation Manager