Family Room | Premium bedding, desk, soundproofing, iron/ironing board

Reviews of Hey Lou Hotel Hildesheim

Hey Lou Hotel Hildesheim
Zingel 26, Hildesheim, NI

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 466 reviews" "
Rating 8 - Good. 229 out of 466 reviews" "
Rating 6 - Okay. 43 out of 466 reviews" "
Rating 4 - Poor. 3 out of 466 reviews" "
Rating 2 - Terrible. 2 out of 466 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALAN, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights while visiting the Christmas market. 10 min walk from the train station and 5 min to city center. Breakfast was varied and filling. Would stay again when the need arises.
Stayed 2 nights in Dec 2023
Response from Selin Polat on 6 Dec 2023
Dear Alan, thank you for your great review. We are delighted to hear that you chose our hotel for your stay during the Christmas market visit. It's great to know that our location suited your needs perfectly. We understand the importance of convenience, and we're pleased that our proximity to key areas added value to your stay.We're also glad you enjoyed our varied and filling new breakfast. We appreciate your kind words, and we would be honored to host you again.

6/10 Okay

HELMUT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+250% room price increase for 3 weekday's
Friendly staff, nice breakfast spread & very clean rooms... !!!!!!!!! BUT paying almost EUR 250 per day is a rip off!!! (it stated outside the hotel that rooms are available at EUR 89!) !!!!!!!!!
Stayed 3 nights in May 2022
Response from Michael Rose on 13 Jun 2022
Dear guest, thanks for your visit. Please be informed, that you booked a room during the "hannover messe". These are the typical rates for a fair like this. Our normal rates without any events are between 70,00€ and 99€. Thanks for understanding.

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay at an Ibis Hotel. It’s clean convenient for sightseeing and has a good breakfast. Rooms are functional and clean.
Stayed 1 night in Apr 2022
Response from Michael Rose on 11 May 2022
Dear guest, thank you very much for your kind review concerning your last stay. We hope you will visit us soon again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021
Response from Michael Rose on 6 Jul 2021
Lieber Gast, schön, dass es Ihnen bei uns gefallen hat. Wir freuen uns auf Ihren nächsten Besuch. Michael Rose Hoteldirektor

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional, clean and modern hotel
Very pleased with room, renewed bathroom and modern furnishing style. Breakfast was ok and included for free, thus good value overall.
Stayed 1 night in Sep 2020
Response from Michael on 14 Sept 2020
Thank you very much for your pleasant feedback. Hope you will visit us soon again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Long weekend
No cleaning on sunday, so keep your towels hanging if you stay sunday to monday.
Stayed 3 nights in Aug 2020
Response from Michael on 22 Aug 2020
Thanks for your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Only snag, a bit far from the station
Stayed 1 night in Aug 2020
Response from Michael on 22 Aug 2020
Wow, volle Punktzahl. Vielen Dank

8/10 Good

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Michael on 14 Jul 2020
Vielen Dank für Ihre gute Bewertung! Liebe Grüße aus Hildesheim.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good overall.
Arrived late as we were driving down through Germany. Overall good for our requirements and expectations.
Stayed 1 night in Jul 2020
Response from Michael Rose on 6 Jul 2020
Tanks a lot for your review. See you next time in Hildesheim.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Michael on 18 Mar 2020
Vielen Dank für die tolle Bewertung! Liebe Grüße aus Hildesheim.

10/10 Excellent

JonathanT, Skegness

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable with very helpful multi-lingual staff
Stayed 3 nights in Feb 2020
Response from Michael on 5 Mar 2020
Great! Thanks for your nice feedback. See you next time in Hildesheim.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Michael on 28 Feb 2020
Vielen Dank für Ihre gute Bewertung!!!

8/10 Good

Hakan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Michael on 15 Jan 2020
Vielen Dank für Ihre gute Bewertung. Wir freuen uns sehr, dass es Ihnen gefallen hat. Liebe Grüße aus Hildesheim. Michael Rose General Manager

8/10 Good

Hakan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Michael on 15 Jan 2020
Vielen Dank für Ihre gute Bewertung. Wir freuen uns sehr, dass es Ihnen gefallen hat. Liebe Grüße aus Hildesheim. Michael Rose General Manager

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
As expected
Stayed 2 nights in Jan 2020
Response from Michael on 13 Jan 2020
Dear Samuel, thank you very much for your great feedback! See you soon in hildesheim. Kind regards. Michael Rose General Manager

10/10 Excellent

Wolfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old town nearby
A colorful hotel and it's quite new. Just a short walk to the old town which is beautiful with a lot of shopping.
Stayed 2 nights in Dec 2019
Response from Jasmin Wagner on 6 Jan 2020
Dear Wolfe, thank you so much for this nice review with 10 points. We are happy to hear that you had a great time in Hildesheim. Happy new year :)

8/10 Good

Anne Sylvest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok business hotel.
Stayed 1 night in Nov 2019
Response from Jasmin Wagner on 4 Dec 2019
Herzlichen Dank für Ihre Rückmeldung. Wir freuen uns sehr über 8 von 10 Punkten und senden Ihnen ganz liebe Grüße vom Team des ibis Styles Hildesheim

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, easy access when driving and a 2 minute walk from the shops. Breakfast was better than expected. Eggs, selection of bread/toast, cold meats and cheese, salad, yoghurt, cereal and a selection of teas, coffee and juice. Rooms are compact but fine for a short stay.
Stayed 2 nights in Oct 2019
Response from Jasmin Wagner on 5 Nov 2019
Dear guest, thank you so much for this nice review with 4 out of 5 points.

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities
An adequate stay but fairly basic
The stay at Ibis Styles Hildesheim was OK but the accommodation is fairly basic and not comparable with other Ibis Styles hotels I have visited.
Stayed 4 nights in Sep 2019
Response from Jasmin Wagner on 20 Nov 2019
Dear Simon, sorry to hear that ibis Styles Hildesheim was not your thing. But that is always a matter of taste. Thank you anyway for your response and have a nice day.

10/10 Excellent

Clau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean room and bathroom. Hotel very near the pedestrian area and the beautiful centre of Hildesheim. Great breakfast and easy parking.
Stayed 1 night in Aug 2019
Response from Michael on 23 Sept 2019
Wow, full points! Thank you very much for your great feedback. Kind regards Michael Rose General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Excellent hotel and good value for money.
Stayed 1 night in Aug 2019
Response from Jasmin Wagner on 3 Sept 2019
Dear guest, thank you very much for this good feedback. We are looking forward to your next stay in Hildesheim and send you lots of greetings from our team :-)

8/10 Good

Shaheen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Good location and friendly staff.
Stayed 1 night in Aug 2019
Response from Jasmin Wagner on 28 Aug 2019
Thank you very much! Nice to hear that everything was fine. Greetings from Hildesheim

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a very good location Staff is excellent Breakfast was very good
Stayed 1 night in Aug 2019
Response from Jasmin Wagner on 28 Aug 2019
WOW! 5 points! Thank you so much :-)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel, dichtbij het centrum. Auto goed te parkeren.
Stayed 4 nights in Jan 2019
Response from Jasmin Wagner on 17 Jan 2019
Geachte gast, Bedankt voor uw feedback. Daar zijn we heel blij mee. Met vriendelijke groet

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis is just enough, room is efficient and always clean and beight
Stayed 1 night in Oct 2018
Response from Jasmin Wagner on 21 Nov 2018
Dear Terry, thanks for these really nice comments and your review with 5 out of 5 points. Lots of greetings from out team.

10/10 Excellent

Petra, Tennessee, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice very clean hotel close to the center (5 minute walk to the market square) and across the street from the theater. Very clean but also very compact. Small beds but comfortable. Overall pretty basic in amenities but it has everything you really need. Decor is bright and youthful. Included continental breakfast is plentiful and very good. Staff is super friendly. Parking is easy (but extra). I would definitely choose again.
Stayed 2 nights in Aug 2018
Response from Jasmin Wagner on 29 Aug 2018
Dear Petra, WOW! This is a really nice review. Good to hear that you would visit us again. We send you lots of greetings from our Team :-)

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean.
Very clean and modern. The staff was very friendly.
Response from Jasmin Wagner on 31 Mar 2018
Dear Gary, nice to hear that you had a good time in Hildesheim. Maybe see you soon again. Greetings from Hildesheim

10/10 Excellent

khaled , egypt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel not far from Domotex
Shower cabin needs curtains or foggy glass to give more privacy to who’s in the shower. Duvets are little shorter than normal ones. Prefer to have more solid bellow to rest
Stayed 1 night in Jan 2018
Response from Jasmin Wagner on 17 Jan 2018
Dear Khaled, thank you so much for this nice review with full points. Great that you enjoyed your time in hildesheim. We send you lots of greetings from the whole team.

10/10 Excellent

Philip, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay
Hotel staff are extremely helpful and friendly. Hotel is clean, bright and modern in an excellent location, close to town centre and not too far from the train station. Breakfast bar was well stocked with plenty of variety. I would certainly recommend the hotel and would stay there again if I return to Hildesheim.
Stayed 8 nights in Sep 2017
Response from Jasmin Wagner on 23 Oct 2017
Dear Philip, thank you so much for this wonderful review. It is good to hear that you had a wonderful time in Hildesheim. We hope to welcome you again someday and send you lots of greetings from the whole team :)

6/10 Okay

Petra, Marco Island

Liked: Cleanliness
Disliked: Room comfort
Completely overpriced. Small Bathroom and Beds
Hotel charged twice as much as comparable hotels for a small room with two tiny twin beds. The bathroom was small enough to induce claustrophobia. Location is central but noisy, with people talking outside late into the night. Breakfast was fine and the staff was very friendly.
Stayed 1 night in Sep 2017
Response from Jasmin Wagner on 30 Sept 2017
Dear Petra, during your stay we had a big fair in hanover. The prices are higher in that time because we were fully booked. But in comparison to hotels in hanover it is a lot cheaper. Thank you that you choose ibis Styles for your stay anyway. Lots of greetings from the whole team :-)

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in beautiful Hildesheim
Amazing stay! Reasonably priced, new, clean and quiet hotel located in minutes of walking distance from beautiful old town with beautiful 600-1000 years old churches, great restaurants and more.
Stayed 5 nights in Sep 2017
Response from Jasmin Wagner on 30 Sept 2017
Dear Viktor, thank you so much for this nice review and the nice comments about the hotel. Thanks for being our guest, You are very welcome to visit us again. Greetings from the whole team :-)

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We alway enjoy our stay in Hildesheim
Stayed 3 nights in Aug 2017
Response from Jasmin Wagner on 9 Dec 2017
Dear Anthony, thank you very much for this nice feedback. We hope to welcome you again soon and send you lots of greetings from the whole team :)

10/10 Excellent

Meheson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Response from Jasmin Wagner on 11 Dec 2017
Dear Meheson, thank you very much for this really nice review with 5 stars.

8/10 Good

Imad, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Good option during the CeBIT show. Breakfast ok.
Response from Jasmin Wagner on 30 Mar 2017
Dear Imad, thank you for your nice comments and your review. We hope to see you again at next Cebit in 2018. Greetings from ibis Styles Hildesheim

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, nice clean room, recommended
Response from General Manager on 6 Jan 2017
Dear guest, good to hear that everything was fine. Have a nice day. Greetings from ibis Styles Hildesheim team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scored huge with this one!!!
Great location, close to the highway, modern, clean, quiet, nice, new etc etc etc. This place was perfect. Great bed, great atmosphere, included a terrific breakfast and they have an automatic espresso machine, latte, espresso, cappuccino you name it! If only all hotels could be like this one! Great job ibis Hildesheim!
Response from JW on 26 Aug 2016
Dear guest, thanks you so much for 5 out of 5 points. Great that you were here and had a good time. We hope to welcome you again. See you at ibis Styles HIldesheim

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jasmin Wagner on 9 Dec 2017
Full points! That is awesome!

10/10 Excellent

Cäthy, Tallinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Very beautiful and the food was great. Will definitely come back.

10/10 Excellent

Robert, Colchester , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My First Visit Stay at Ibis Styles , Hildesheim
I have known Hildesheim for many years and have visited often.This time I came with my son.It was the first time I stayed at an Ibis hotel in Hildesheim. We thoroughly enjoyed our visit.The hotel is very conveniently located for the town centre. We found the hotel very good in all aspects.I have stayed at many Ibis hotels.Many times in Amsterdam and Marseille and once or twice in Bonn. All were very good in all ways and were very good value.However I think Ibis in Hildesheim probably just has the edge over these other Ibis hotels. I would recommend Ibis hotels in any city / town. On my next visit to Hildesheim I will again stay at Ibis Styles , Hildesheim.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Tiny room
My room was the smallest hotel room I have ever stayed in - unacceptable for the price and the 3* rating. Good breakfast and location however.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Selin Polat on 19 Oct 2023
Dear Guest, thank you for your review.We are very pleased that you enjoyed your stay. Best regards from Hildesheim

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjapt og greit hotell
Veldig kjekt hotell i utkanten av Hildesheim sentrum. Rent. Raske service. Kjekk liten bar ved resepsjonen. Spiste ikke på hotellet, så jeg vet ikke hvordan frokost etc er.
Stayed 1 night in Oct 2023
Response from Selin Polat on 19 Oct 2023
Dear Guest, thank you for your review. We are very pleased that you enjoyed your stay with us. Best regards from Hildesheim

10/10 Excellent

Karsten Becker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Michael Rose on 4 Oct 2023
Lieber Karsten,vielen Dank für die hervorragende Bewertung.Schön, dass es Ihnen gefallen hat.

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Michael Rose on 2 Oct 2023
Lieber Gast, vielen Dank für die super Bewertung.Wir freuen uns auf Ihren nächsten Aufenthalt.

8/10 Good

Sascha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Selin Polat on 18 Sept 2023
Lieber Sascha, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat.

10/10 Excellent

anne-katrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spartansk men fint til prisen og meget centralt
Stayed 1 night in Aug 2023
Response from Michael Rose on 4 Sept 2023
Dear guest,thanks for your wonderfull review.Hope we will see you soon again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Modern and clean hotel located in central hildesheim. 4-5 minute walk to the city centre. Easy to access by car with its own parking garage, streetparking etc. Public electric car charger in the garage. Rooms are nice. Breakfast is good - nothing special but alright.
Stayed 1 night in Aug 2023
Response from Michael Rose on 4 Sept 2023
Thanks for your great review concerning your stay in hildesheim.We hope you will visit us soon again.