Get an overview of this hotelFamily-friendly Hangzhou hotel in West Lake with 4 restaurants

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Location

This family-friendly Hangzhou hotel is located in the historical district, within 1 mi (2 km) of Baopu Taoist Temple, Precious Stone Hill, and Yellow Dragon Sports Center. West Lake is 2.4 mi (3.8 km) away.

Hotel Features

This hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a nightclub, a health club, and a bar/lounge.

Room Amenities

All 394 rooms boast deep soaking tubs and offer free wired Internet and memory foam beds. Sofa beds and 24-hour room service are standard, as are LCD TVs with digital channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Zhejiang Narada Grand Hotel features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. 11 meeting rooms are available. This luxury hotel also offers a health club, a nightclub, and a spa tub. Guests can use the indoor pool and health club at a partner hotel. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • Indoor pool 
  • Poolside bar 
  • Swim-up bar 
  • Spa tub 
  • Full-service spa 
  • Spa treatment room(s) 
  • Spa services on site 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Use of nearby fitness center (discount) 
  • Health club 
  • Nightclub 
  • Coffee shop or café 
  • Bar/lounge 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Express check-out 
  • Express check-in 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Total number of rooms - 394 
  • Number of floors - 16 
  • Babysitting or childcare 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Supervised childcare/activities 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Year Built 1998 
  • Number of restaurants - 4 
  • Number of meeting rooms - 11 
  • Tennis on site 
  • Conference center 
  • Outdoor tennis court 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Sofa bed  
  • Refrigerator  
  • Microwave (on request)  

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • Room service (24 hours) 
  • Air conditioning 
  • Access via exterior corridors 
  • Free local calls 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • Desk 
  • Sofa bed 
  • Rollaway/extra beds available 
  • Free newspaper 
  • Free bottled water 
  • In-room massage available 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Cribs/infant beds available 
  • Digital TV service 
  • HDTV 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Memory foam mattress 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Window Pavilion Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Lotus Chinese Deli - This restaurant serves lunch and dinner.

Dan Gui Lou - This restaurant serves dinner only.

NASUBI - This restaurant serves lunch and dinner.

Tea Garden Lounge - Onsite restaurant.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
  • Bicycle rentals on site 
  • Racquetball/squash on site 

Spa Services

The onsite spa has massage/treatment rooms. The spa is equipped with a sauna.

Children under 12 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the hotel:
  • Breakage deposit: CNY 1000 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 159 per person (approximately)
  • Airport shuttle fee: CNY 500 (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Narada Grand Hotel
  • Narada Grand Hotel Zhejiang
  • Narada Hotel
  • Zhejiang Narada
  • Zhejiang Narada Grand
  • Zhejiang Narada Grand Hangzhou
  • Zhejiang Narada Grand Hotel
  • Zhejiang Narada Grand Hotel Hangzhou
  • Zhejiang Narada Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms.

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