Room type

Standard Room, Hill View

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, Hill View

Max Occupancy: 3 guests (up to 2 children)


Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite, Hill View

Max Occupancy: 3 guests (up to 2 children)

Standard Room, City View

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Superior Room, City View

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Room, Hill View

Max Occupancy: 2 guests (up to 1 child, 1 infant)


Get an overview of this hotelFamily-friendly Hangzhou hotel in West Lake with 4 restaurants



This family-friendly Hangzhou hotel is located in the historical district, within 1 mi (2 km) of Baopu Taoist Temple, Precious Stone Hill, and Yellow Dragon Sports Center. West Lake is 2.4 mi (3.8 km) away.

Hotel Features

4 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, a health club, and a bar/lounge.

Room Amenities

All 394 rooms boast deep soaking tubs and offer free wired Internet and memory foam beds. Sofa beds and 24-hour room service are standard, as are LCD TVs with digital channels.

Renovations & Closures

The hotel will be renovating from 01 August 2015 to 31 August 2015 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Zhejiang Narada Grand Hotel features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a health club, a nightclub, and a spa tub. Guests can use the indoor pool and health club at a partner hotel. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • Indoor pool 
  • Poolside bar 
  • Swim-up bar 
  • Spa tub 
  • Spa services on site 
  • Steam room 
  • Sauna 
  • Full-service spa 
  • Spa treatment room(s) 
  • Free newspapers in lobby 
  • Use of nearby fitness center (discount) 
  • Health club 
  • Nightclub 
  • Coffee shop or café 
  • Bar/lounge 
  • Limo or Town Car service available 
  • Business center 
  • Meeting rooms 
  • Conference space 
  • Total number of rooms - 394 
  • Safe-deposit box at front desk 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • Express check-in 
  • 24-hour front desk 
  • Number of floors - 16 
  • Babysitting or childcare 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Supervised childcare/activities 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Year Built 1998 
  • Number of restaurants - 4 
  • Number of meeting rooms - 11 
  • Tennis on site 
  • Conference center 
  • Outdoor tennis court 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Sofa bed  
  • Refrigerator  
  • Microwave (on request)  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • Room service (24 hours) 
  • Air conditioning 
  • Access via exterior corridors 
  • Free local calls 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • Desk 
  • Sofa bed 
  • Rollaway/extra beds available 
  • Free newspaper 
  • Free bottled water 
  • In-room massage available 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Shower/tub combination 
  • Cribs/infant beds available 
  • Digital TV service 
  • HDTV 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • Memory foam mattress 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Window Pavilion Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Lotus Chinese Deli - This restaurant serves lunch and dinner.

Dan Gui Lou - This restaurant serves dinner only.

NASUBI - This restaurant serves lunch and dinner.

Tea Garden Lounge - Onsite restaurant.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
  • Bicycle rentals on site 
  • Racquetball/squash on site 

Spa Services

The onsite spa has massage/treatment rooms. The spa is equipped with a sauna.

Children under 12 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Breakage deposit: CNY 1000 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms.

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