Featured Image Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Living Area Living Area Living Area Living Area Living Area Living Area Living Room Living Room Living Room In-Room Amenity Bathroom Deep Soaking Bathtub Indoor Pool Fitness Facility Dining Restaurant Hotel Interior Property Grounds Property Grounds Property Grounds Property Grounds Property Grounds Hotel Front - Evening/Night Outdoor Dining Exterior Exterior Exterior Exterior
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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Room

Max Occupancy: 3 guests (up to 2 children)

Deluxe Suite

Max Occupancy: 3 guests (up to 2 children)

Superior Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotelFamily-friendly Hangzhou hotel in West Lake with 3 restaurants

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Location

This family-friendly Hangzhou hotel is located in the business district, within a 15-minute walk of Precious Stone Hill and Baopu Taoist Temple. West Lake is 2 mi (3.3 km) away.

Hotel Features

Along with 3 restaurants, this hotel has a marina and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.

Room Amenities

All 566 individually decorated rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy jetted tubs, and other standard amenities include 24-hour room service, private yards, and plasma TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Dragon Hotel features a marina and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 4300 square feet (399 square meters) include a conference center and conference space. This luxury hotel also offers a health club, a sauna, and a steam room. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. The property may provide extended parking privileges to guests after check-out (surcharge).

The Dragon Hotel has designated areas for smoking.

  • Full-service spa 
  • Spa treatment room(s) 
  • Spa services on site 
  • Sauna 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Number of floors - 16 
  • Hair salon 
  • Gift shops or newsstand 
  • Babysitting or childcare 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Business center 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Conference space 
  • Dry cleaning/laundry service 
  • Airport transportation (surcharge) 
  • Health club 
  • Free WiFi 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Total number of rooms - 566 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Porter/bellhop 
  • Year Built 1988 
  • Number of restaurants - 3 
  • Train station pickup (surcharge) 
  • Shopping on site 
  • Garden 
  • Steam room 
  • Wedding services 
  • Free newspapers in lobby 
  • Marina on site 
  • Conference space size (feet) - 4300 
  • Conference space size (meters) - 399 
  • Number of meeting rooms - 12 
  • Conference center 
  • Number of buildings/towers - 5 
  • Supervised childcare/activities 
  • Indoor pool 
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Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Video-game console 
  • Premium bedding 
  • Climate control 
  • Air conditioning 
  • Free newspaper 
  • Access via exterior corridors 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • Jetted bathtub 
  • Bathrobes 
  • In-room massage available 
  • Slippers 
  • Desk 
  • Iron/ironing board (on request) 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Free bottled water 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Separate bathtub and shower 
  • Bidet 
  • Hair dryer 
  • Room service (24 hours) 
  • Individually decorated 
  • Pillow menu 
  • Plasma TV 
  • Blackout drapes/curtains 
  • Down comforter 
  • Yard 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

D Cafe Buffet Restaurant - This buffet restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Grand Dragon Restaurant - Overlooking the pool and garden, this fine-dining restaurant serves lunch and dinner.

Veranda Restaurant - Overlooking the pool, this family restaurant serves lunch and dinner.

24-hour room service is available.

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Nearby Things to Do

A marina and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Aerobics on site 
  • Bicycle rentals on site 
  • Yoga classes/instruction on site 
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Spa Services

Spa Village has 8 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Guests under 16 years old are not allowed in the spa.

  • Body treatments 
  • Facial treatments 
  • Number of treatment rooms 8 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Minimum age to access spa is 16 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible parking 
  • In-room accessibility 
  • Braille or raised signage 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 115 per person (approximately)
  • Airport shuttle fee: CNY 420 per person (one way)
  • Rollaway bed fee: CNY 460 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Complimentary Lounge Access

Book a stay in an Executive or Suite room category and receive the following Executive Floor Lounge benefits:

  • Daily breakfast (guests can also choose to take their breakfast in the D'Café)
  • All-day tea/coffee, non-alcoholic drinks, refreshments and snacks
  • Complimentary printing or photo-copying (up to 10 pages per day)
  • Complimentary wired and wireless Internet access in the Lounge
  • Complimentary pressing or laundry of 2 pieces per day (non-accumulative)
  • Complimentary use of Executive Lounge meeting room for one hour per day (additional hours will be charged RMB 300 per hour)
  • Complimentary DVD library
Guests can invite a maximum of 3 guests to use the Executive Floor Lounge. Executive, Suite, and Ladies Floor guests are entitled to use of the lounge.

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