Shangri-La Hotel Hangzhou
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Don't miss out on a lower price on this hotel
Get an overview of this hotelLuxury Hangzhou hotel in Xihu, walk to West Lake
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Popular property highlights
Location
Located in Xihu, this luxury hotel is within a 10-minute walk of Quyuan Park and West Lake. Su Di Causeway and Yui Fei Temple are also within 10 minutes.
Hotel features
This smoke-free hotel features 3 restaurants, an indoor pool and a health club. WiFi in public areas is free. Additionally, an outdoor tennis court, a sauna and a 24-hour business centre are on-site.
Room amenities
All 380 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.
Languages Spoken
- English
Shangri-La Hotel Hangzhou
Hotel Amenities
Hotel Amenities
In addition to an indoor pool, Shangri-La Hotel Hangzhou provides an outdoor tennis court, a health club and a sauna. Dining is available at one of the hotel's 3 restaurants. Business-related amenities at this 4.5-star property consist of A 24-hr business centre and meeting rooms.
Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers tour or ticket assistance, a BBQ and multilingual staff. For a surcharge, the property provides a round-trip airport shuttle (available on request) and a train station pick-up service.
Shangri-La Hotel Hangzhou is a smoke-free property.
- Barbecue grill(s)
- Express check-in
- Coffee/tea in common areas
- Lift
- Indoor pool
- 24-hour front desk
- Conference space
- Billiards or pool table
- Porter
- Express check-out
- Meeting rooms 19
- Tours/ticket assistance
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Health club
- Smoke-free property
- Safe-deposit box at front desk
- Conference space size (meters) - 900
- Luggage storage
- ATM/banking
- Number of restaurants - 3
- Breakfast available (surcharge)
- Train station pickup (surcharge)
- 24-hour business centre
- Concierge services
- Gift shops or newsstand
- Conference centre
- Outdoor tennis court
- Total number of rooms - 380
- Number of floors - 6
- Number of buildings/towers - 3
- Wedding services
- Airport transport (surcharge)
- Tennis on site
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family Hotel
- Indoor pool
- Free Wi-Fi
- Outdoor tennis court
- In-room childcare (surcharge)
- Cribs/infant beds (complimentary)
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Languages Spoken
- English
- Chinese
Room Amenities
- Hypo-allergenic bedding available
- Air conditioning
- Free newspaper
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Phone
- Minibar
- Coffee/tea maker
- Free bottled water
- Daily housekeeping
- Turndown service
- In-room massage available
- Slippers
- Separate bathtub and shower
- Bathrobes
- Free toiletries
- Hair dryer
- In-room childcare (surcharge)
- Satellite TV service
- Iron/ironing board
- In-room safe
- Desk
- Free WiFi
- Number of bathrooms -
- Partially open bathroom
- Room service (24 hours)
- LCD TV
- Free cribs/infant beds
- Free wired Internet
Where to Eat
Buffet breakfasts are available for a surcharge and are served each morning.
COFFEE GARDEN – This restaurant overlooks the garden. Reservations are required.
SHANG PALACE – This diner serves lunch and dinner. Reservations are required.
PEPPINO – This theme restaurant only serves dinner. Reservations are required.
Garden Bar – On-site pub.
Lobby Lounge – On-site pub.
24-hour room service is available.
Nearby Things to Do
An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Bicycle rentals on site
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Roll-in shower
- In-room accessibility
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 2 PM
Minimum check-in age is 21
Special check-in instructions:
Check-out
Check-out time is noon
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pets
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Fees
Optional extras
- Fee for buffet breakfast: CNY182 per person (approximately)
- Airport shuttle fee: CNY600 per vehicle (one-way)
Hotel Name
- Shangri-La Hotel Hangzhou
- Shangri-La Hangzhou
- Hangzhou Shangri La
- Shangri La Hangzhou
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
National Rating
For the benefit of our customers, we have provided a rating based on our ratings system.
