Room type

Deluxe Studio

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Studio

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children)

Executive Room, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room, 2 Bedrooms

Max Occupancy: 5 guests (up to 4 children, 3 infants)

Executive Room, 2 Bedrooms

Max Occupancy: 5 guests (up to 4 children, 3 infants)

Executive Room, 3 Bedrooms

Max Occupancy: 7 guests (up to 6 children, 5 infants)

 
 


Get an overview of this hotelFamily-friendly Hangzhou aparthotel in West Lake with indoor pool

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Location

This family-friendly Hangzhou aparthotel is located in the business district, within 2 mi (3 km) of Yellow Dragon Sports Center, Precious Stone Hill, and Hangzhou Opera. West Lake is 2.7 mi (4.4 km) away.

Property Features

This aparthotel features an indoor pool, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna, and a steam room are onsite.

Room Amenities

All 321 apartments feature kitchens with refrigerators, microwaves, and dishwashers, plus free WiFi, free wired Internet, and LCD TVs with digital channels. Guests will also find washers/dryers, pillowtop beds, and dining areas.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Oakwood Residence Hangzhou provides a health club and a sauna. The aparthotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. 3 meeting rooms are available. This luxury aparthotel also offers a steam room, tour/ticket assistance, and multilingual staff. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 321 
  • Number of floors - 23 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Health club 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Year Built 2011 
  • Number of restaurants - 1 
  • Number of meeting rooms - 3 
  • Pool sun loungers 
  • Sauna 
  • Number of buildings/towers - 2 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Kitchen  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Refrigerator  
  • Microwave  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • DVD player 
  • Free newspaper 
  • Air conditioning 
  • Climate control 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Kitchen 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Cribs/infant beds available 
  • Cookware, dishware, and utensils 
  • Separate dining area 
  • Dishwasher 
  • In-room safe (laptop compatible) 
  • Digital TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • Down comforter 
  • Pillowtop mattress 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oakleaf - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
  • Bicycle rentals on site 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Only dogs are allowed, Maximum number of pets per room 1, Pet maximum weight in lb is 50

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: CNY 2000 per day
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 125 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • A pet fee will be charged plus a one-time pet cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hangzhou Oakwood
  • Oakwood Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Aparthotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms.

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