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Expedia-verified reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Premier King Room
Room with view
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Premier Lakeview King Room
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite King Room
Room with view
926 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Lakeview Suite King Room
926 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room
Room with view
463 square feet
2 Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Twin Room
Room with view
463 square feet
2 Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Twin Room
Room with view
2 Large Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Lakeview Twin Room
463 square feet
2 Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe King Room
Room with view
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Lakeview King
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Lakeview Twin
2 Large Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club Twin Room
Room with view
463 square feet
2 Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Lakeview King
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Premier Room, 1 King Bed
Room with view
840 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Lakeview King Room
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Lakeview Suite
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Twin Room
Room with view
463 square feet
2 Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club King Room
Room with view
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier King Room
Room with view
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, 1 King Bed
Room with view
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe King Room
Room with view
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room
Room with view
2 Single Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Premier King Room
Room with view
840 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite King
Room with view
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Hangzhou hotel in Xihu, walk to West Lake

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business centre
Laundry facilities

Location

Located in Xihu, this luxury hotel is within a 15-minute walk of West Lake and Broken Bridge. Zhejiang University and Hangzhou Botanical Garden are also within 3 mi (5 km). Fengqi Road Station is 8 minutes by foot and Longxiangqiao Station is 12 minutes.

Hotel features

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a coffee shop/café.

Room amenities

All 414 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Midtown Shangri-La Hangzhou features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a business centre, a limo/town car service and meeting rooms. This luxury hotel also offers a hot tub, a sauna and spa services. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Complimentary self-parking is available on-site.

Midtown Shangri-La Hangzhou has designated areas for smoking.

  • Express check-in
  • Lift
  • Number of bars/lounges - 2
  • Fitness facilities
  • Train station drop-off (surcharge)
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms 10
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Health club
  • Limo or Town Car service available
  • Swimming pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Ballroom
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 414
  • Number of floors - 13
  • Wedding services
  • Free newspapers in lobby

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese

Parking

Free self parking

Room Amenities

Midtown Shangri-La Hangzhou offers 414 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • Slippers
  • Heating
  • Electric kettle
  • Separate bathtub and shower
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and at the weekend between 6:30 AM and 10:30 AM.

Chengzhong – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Central Market – This Cafe specialises in international cuisine and serves breakfast, lunch and dinner.

Midtown Brewery – This gastropub serves lunch and dinner.

The Great Lounge – On-site bar.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Minimum age to access spa is 16
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 166 for adults and CNY 83 for children (approximately)
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Midtown Shangri-La Hangzhou Hotel
  • Midtown Shangri-La Hotel
  • Midtown Shangri-La
  • Midtown Shangri la Hangzhou

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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