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Get an overview of this hotelLuxury Hangzhou hotel in Hangzhou City Centre, near West Lake

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Location

Located in Hangzhou City Centre, this luxury hotel is within a 15-minute walk of Wushan Night Market and West Lake. Former Residence of Sha Menghai and Zhejiang University First Affiliated Hospital are also within 15 minutes.

Hotel Features

This hotel features a full-service spa, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 390 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hyatt Regency Hangzhou features an indoor pool and a health club. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 390 
  • ATM/banking 
  • Number of floors - 8 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Conference center 
  • Year Built 2004 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Desk 
  • Satellite TV service 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge each morning.

28 Hubin Road - This restaurant serves lunch and dinner.

Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage 
  • Swedish massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 11 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 194 per person (approximately)
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hangzhou Hyatt
  • Hangzhou Hyatt Regency
  • Hyatt Hangzhou
  • Hyatt Regency Hangzhou
  • Hyatt Regency Hotel Hangzhou
  • Regency Hyatt Hangzhou
  • Hyatt Regency Hangzhou Hotel Hangzhou
  • Hyatt Regency Hangzhou Hotel

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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