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From arrival to departure the hotel staff was extremely attentive. Suggested club membership great value.!!,,,Enjoyed our stay
Good things 1) Spacious beds 2) Staff was friendly and helpful 3) Location was close to West lake, shopping places. Things requiring improvement 1) Bathroom having glass, which is simply not acceptable. 2) No fridge 3) Room next to elevator so noise resulted in disturbed sleep 4) Aircon whose temperature ...
This place is a little gem. The rooms are tastefully turned out, with great attention to detail. The staff is great and so is the restaurant. It's a pleasant, 30-minute hike over a well-trod mountain to West Lake.
A bit disappointed with the room. Didn't expect it to be so small that is at the corridor. Anyway, the location is very ideal near to the lakeside and shopping malls.
Not the very best in Hangzhou, but very nice. Outside area is difficult to get around due to subway construction. Not a lot of cafes/breakfast places nearby. Horrific, but typical for the area traffic near hotel, especially during rush hours. Hotel breakfast buffet is nice but expensive. Rooms are ...
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