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We booked a late train departing from Hangzhou and asked the front desk if we could extend the check-out time. The young lady was very friendly and said it was no problem. When we returned in the evening, our room was replenished with extra towels and toiletries.
Typical Hyatt hotel with stylish and modern public areas. The bedrooms are clean and well maintained although now ready for some modernisation. Staff are extremely helpful and nothing is too much trouble.
The surrounding is beatiful! The trees, the tea plantations...you can walk around ...so great. There are trails between the tea plantations ..great experince. The electric bikes are great to go upbthe hills and visit the villages. For running and jogging is so great, do it!
The hotel and its grounds were lovely and a good setting to relax. The dining staff went out of their way to accommodate my husband's birthday. The meals were only fair, however, and they were out of some basic items. The room was overall comfortable and beautiful, but we needed to contact the staff ...
Not the very best in Hangzhou, but very nice. Outside area is difficult to get around due to subway construction. Not a lot of cafes/breakfast places nearby. Horrific, but typical for the area traffic near hotel, especially during rush hours. Hotel breakfast buffet is nice but expensive. Rooms are ...
Great location. Just cross the street and you will be at the famous Westlake. Externally, the hotel does not look like much, but the room is great. Nice bathroom and modern amenities. There is even a TV at the bathtub. Great for those who likes to have a dip. The rooftop garden has quite a good view. ...
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