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Courtyard is a great hotel chain and when attached to JWNarriott that much better- perfect combination, great down town location next to the shopping mall and great hair dresser!
Typical Hyatt hotel with stylish and modern public areas. The bedrooms are clean and well maintained although now ready for some modernisation. Staff are extremely helpful and nothing is too much trouble.
Room was spacious and nicely decorated. Staffs were very helpful and friendly. Good location just next to famous West Lake. Within walking distance to shopping centers and restaurant.
Staffs were helpful and cheerful. West lake is within walking distance and many eateries around the area too.
More suitable for long stay. Check in staff was ok. Given room was a bit musky. When we open the cabinet, lots of dust flew out suggesting disuse. Otherwise ok.
I was extremely impressed with the staff at the Four Seasons in Hangzhou. They were very accommodating, from the moment we stepped into the hotel to when we left Hangzhou. The attention to detail was impeccable, for example leaving a small bookmark next to my book which was left on the nightstand. ...
Not the very best in Hangzhou, but very nice. Outside area is difficult to get around due to subway construction. Not a lot of cafes/breakfast places nearby. Horrific, but typical for the area traffic near hotel, especially during rush hours. Hotel breakfast buffet is nice but expensive. Rooms are ...
The surrounding is beatiful! The trees, the tea plantations...you can walk around ...so great. There are trails between the tea plantations ..great experince. The electric bikes are great to go upbthe hills and visit the villages. For running and jogging is so great, do it!
Enjoyed our stay at this hotel. Comfortable room with very firm bed. Friendly and helpful staff. Special mention and compliment to Ellen a young female service staff at breakfast, who was most helpful and very service oriented. Good location within 2 minutes walking distance to West Lake. Breakfast ...
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