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Typical Hyatt hotel with stylish and modern public areas. The bedrooms are clean and well maintained although now ready for some modernisation. Staff are extremely helpful and nothing is too much trouble.
Being a regular business traveler (over 200 day per year) I would say I have seen all types of hotel both good and bad.... what really makes this hotel is the staff, from the moment of arrival and the helpful polite and cheerful bell boy, to the efficient and again polite and cheerful staff who got ...
I visited at Jan which is freezing outside. It good that hotel has a good heater system. I can have a comfort sleep.
Not the very best in Hangzhou, but very nice. Outside area is difficult to get around due to subway construction. Not a lot of cafes/breakfast places nearby. Horrific, but typical for the area traffic near hotel, especially during rush hours. Hotel breakfast buffet is nice but expensive. Rooms are ...
Hotel and staff were friendly and clean, however dealing with issues like lost baggage was made even more stressful as English concierge was hard to find or hard to understand. Request all things to be translated and written down. Taxi in local area are old and rough, request new, clean car if required, ...
Not as close to West Lake as we thought and the place is in need of a serious renovation. It is a bit run down. Good for the price and very spacious rooms and bathrooms.
Nice hotel, nice and big room with comfortable bed with pool ang gym facilities. A pity no time to use the facilities. Wide breakfast selection. Helpful staffs that able to assist your need. 20mins to the airport cost about RMB 50. Nearby with few eateries and a hair salon. We had a wash n haircut ...
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