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Get an overview of this hotelFamily-friendly Hangzhou hotel in Hangzhou City Centre, near West Lake



This family-friendly Hangzhou hotel is located in the historical district, within 1 mi (2 km) of Zhejiang University First Affiliated Hospital and West Lake. Wushan Night Market and Si Cheng Church are also within 10 minutes.

Hotel Features

Along with a restaurant, this hotel has a nightclub and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference rooms.

Room Amenities

All 225 rooms offer thoughtful touches like pillow menus and slippers, along with free WiFi, free wired Internet, and pillowtop beds. Guests will also find LCD TVs, room service, and rainfall showerheads.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary high-speed wired and wireless Internet access. Event facilities include a conference center and conference space. This Art Deco hotel also offers a nightclub, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hangzhou St. Rich Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 225 
  • Number of floors - 17 
  • Free self parking 
  • Bar/lounge 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Designated smoking areas (fines apply) 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 6 
  • Year Built 2007 
  • Conference center 
  • Shopping on site 
  • Number of buildings/towers - 4 
  • Television in lobby 
  • Use of nearby fitness center (discount) 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator (on request)  
  • Microwave (on request)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Parking (limited spaces)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Free newspaper 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave (on request) 
  • Refrigerator (on request) 
  • Daily housekeeping 
  • Free toiletries 
  • Rainfall showerhead 
  • In-room massage available 
  • Slippers 
  • Desk 
  • Blackout drapes/curtains 
  • HDTV 
  • Free wired high-speed Internet 
  • Pillowtop mattress 
  • Pillow menu 
  • Free WiFi 
  • Room service (limited hours) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Hai yue Japanese - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • In-room accessibility 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight


Check-out time is 1 PM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

Noise-free rooms not guaranteed

Parking height restrictions apply


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 38 per person (approximately)
  • Airport shuttle fee: CNY 200
  • Deposit: CNY 200 per stay
  • Breakage deposit: CNY 200 per stay
  • Television fee: CNY 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

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