Not worth it
Posted 04-Jan-2016 on Hotels
Hotel is old and with poor amenities. Online pictures were deceiving. We were assigned to non-smoking floor and room but ended up still smelling cigarette smoke every night. We feedback to hotel staff of the smoke but nothing was done.
The bed mattress and armchair cushion in room would sink in when you sit on it, these should have been reholstered long ago.
We stayed on the 16th floor but could hear traffic and pedestrian (even barking dogs) noises 24 hours. Not suitable for light sleepers.
Realized it is better to have chosen a well-known international hotel chain in China.
However, the plus points were that the location is very close to West Lake and breakfast was served on top floor with a good selection of local and international cuisine.
Overall, it is not worth the SGD150 per night we paid.