Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
93% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from 北海道

立地が良い

Posted 24-Jun-2015
Pros: しっかり清掃されている点
Cons: 特になし
Location: ホテルの裏手に夜市がある。 西湖までも徒歩10分程度
最寄りの地下鉄から徒歩5~6分、西湖も10分強ととても便利な場所です。 周りには夜市も含め食べるところはたくさんあるので困らないと思います。 部屋は大陸仕様の非常に広い部屋、NHKが映ります。 何よりしっかり清掃されて気持ちよく過ごすことができました。
4 out of 5
Recommended
for Business Travellers
by TAGAO from 東京

ビジネスには最適。

Posted 23-May-2015 on Hotels
ビジネスとしての滞在であったので、寝るために泊まって、朝食を食べて出かけるくり返しのために、朝食もよく、大変評価しています。おかゆが3種類あって良かったですね。
5 out of 5
Recommended
for Couples
by Shaun from Zhenjiang China

Great hotel at a great price.

Posted 16-May-2015 on Hotels
This really is one of the nicest hotels I have stayed in China. The service was great, friendly staff who spoke English, the room was very clean and in great condition. The location is very close to West lake. I would highly recommend this hotel to anyone staying in Hangzhou and looking for a hotel close to West lake.
5 out of 5
Recommended
for Getaway With Friends
by Mark from N.S. Canada

Another good experience

Posted 16-May-2015 on Hotels
This was our second stay at the hotel - we chose it after our first good experience and the fact that reviews continued to be positive. Again we enjoyed our stay. The hotel is in a great location for both the lake and the town. More tourist information (in English) and someone at the front desk with competent English and a knowledge of the area would have been great.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 13-May-2015 on Hotels
4 out of 5
Recommended
for Couples
by Hsiao-Yun

This traveller left a rating score only Posted 06-May-2015 on Hotels
2 out of 5
by A verified traveller

不整潔, 不會再到訪

Posted 04-May-2015
雖然離鬧市很近, 步行去西湖也大約10-15分鐘, 晚上11點附近還有餐廳,服務態度也不錯。 但是酒店很舊, 進第一房, 騙我們不是尾房就算了, 房間根本沒收拾好, 地下留下一隻鞋子, 把我們都嚇壞了, 感覺房間有不乾淨的感覺,立刻要求換房。 服務員也態度好好的答應, 換了第二間, 問清楚是不是尾房, 才說這個價格的房全都是尾房(那第一次為什麼要騙我們?!) 第2間才感覺好一點。 還有, 為什麼睡在床子稍稍一轉身, 整張床子很搖。 價格又不是特別便宜,這是我住了這麼多酒店, 最差的一間, 不乾淨就算了, 床也不好, 不推薦!
4 out of 5
Recommended
for Everyone
by A verified traveller from 日本滋賀県

西湖が近くて、飲食街も近くて便利なホテル

Posted 29-Apr-2015
部屋も綺麗で、果物のサービスもあって気に入りました。 杭州へまた来ることがあれば、このホテルを利用しようと思っています。
4 out of 5
Recommended
for Getaway With Friends
by hyena from korea

위치완전좋습니다

Posted 29-Apr-2015 on Hotels
청결도나 그런면은 가격대비 괜찮구요 바로뒤가 야시장이라 너무편하고 서호랑도 완전가까워요! 공항에서 버스타고 바로올수있는위치이기도합니다.
2 out of 5
by A verified traveller from Singapore

Posted 28-Apr-2015
Pros: Location is relatively good.
Cons: Train the staff
Location: Location is relatively near to West Lake and shopping mall.
Hotel staff were not courteous. When I asked for directions, they only gave very rough answers such as turn left and walk down the road.