Ratings based on 298 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
79% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Paris

Hôtel propre, mais attention literie en béton....

Posted 26-Aug-2016
Hôtel pas trop cher, chambre 50 € avec petit déjeuner, nous avons passés 2 jours, le personnel très sympas, par contre la literie très dur donc nous avons demandé de changer de chambre et là literie confortable et chambre visiblement rénové car il y avait une douche à la place d'une baignoire.
3out of 5
by A verified traveller

Nice hotel in heart of Hangzhou

Posted 29-Jul-2016
Pros: location
Cons: facilities need upgrade
It is in heart of Hangzhou City. There are bus stops, restaurants and shops at door steps. Hangzhuo Train station and West Lake are within 3 to 4 kilometers. However, I found taxi drivers reluctant to take me there since it tends to have heavy traffic jam in rush hours. The room we booked is very small, with only one queen bed and hardly any room left. The facilities look little dated and need upgrade. It is central air-conditioned and comfortable in summer. Will stay again in future but would choose a larger room.
Comment from Hotel Management
21-Aug-2016 by Elaine, Hotel Management
Dear guests, thank you very much for your patronage and reviews, this hotel geographical position is superior, the transportation is convenient, complete facilities, a stone's throw from the west lake, the lake view room and lake view restaurant is more in west lake silhouette, sincerely look forward to your visit again! Thank you very much for your valuable Suggestions and opinions, \"bing to huachen, warm forever\" is the consistent aim of the hotel, the deficiency, we will be perfected and improved, continue to create your business and travel the warmth of home.
3out of 5
by A verified traveller

ごく普通のビジネスホテル

Posted 19-Jul-2016
Pros: 立地
Cons: 朝食がやや高いと感じた。
Location: 西湖に徒歩圏内
場所が西湖に近いことから選んだホテルでした。場所は期待の通りです。その他はごく普通でした。可もなく不可もない。
Comment from Hotel Management
22-Aug-2016 by Elaine, Hotel Management
尊敬の賓客が、本当にありがとうございましたと评し、「で、繁华街で保有西湖景」はホテルの最高の分身、食堂でISO9000認証、エコ、支持寄り添え緑はホテルの慣行で、最もコストパフォーマンスをホテルのため、あなたの採点と见、軽気球続ける努力を期待して、次回ご入居満点のコメント。ごやご家族の健康、旅行の途愉快。
3out of 5
by A verified traveller

Posted 06-Jul-2016
not bad but the toilet a little but old...................
Comment from Hotel Management
23-Aug-2016 by Elaine, Hotel Management
Dear guests, thank you very much for your patronage and reviews, this hotel geographical position is superior, the transportation is convenient, complete facilities, a stone's throw from the west lake, the lake view room and lake view restaurant is more in west lake silhouette, sincerely look forward to your visit again! Thank you very much for your valuable Suggestions and opinions, \"bing to huachen, warm forever\" is the consistent aim of the hotel, the deficiency, we will be perfected and improved, continue to create your business and travel the warmth of home.
4out of 5
by A verified traveller from 台灣

還不錯的飯店,舒適且乾淨。

Posted 17-Jun-2016
客房舒適且乾淨,除了發現地毯邊緣有鐵釘突出,不注意會造成房客受傷,有點危險,浴室蓮蓬頭老舊,水會從旁邊分叉,其餘整體都不錯。
Comment from Hotel Management
25-Aug-2016 by Elaine, Hotel Management
尊敬的宾客,非常感谢您的光顾与点评,本饭店地理位置优越,交通便利,设施齐全,距离西湖咫尺之遥,更有湖景房及湖景餐厅一览西湖剪影,衷心期待您的再次光临!非常感谢您提出的宝贵意见与建议,“宾至华辰,温馨永存”是本饭店的一贯宗旨,不足之处,我们将予以完善与改进,继续创建您商务、旅行途中的温馨之家。
3out of 5
by A verified traveller

Gutes Hotel mit Serviceschwächen

Posted 12-Jun-2016
Pros: Beleuchtung im Kleiderschrank beim öffnen.
Cons: Service: Freischalten inländischer Handyverbindungen. Fernsehen nach auscheken abschalten, nicht nach dem Frühstück um 08.30 Uhr.
Location: Der Westsee ist zu Fuß erreichbar. Das Hotel liegt gut in der City und in der Nähe der U-Bahn.
Ich war dort um mich am Westssee umzusehen und eine chinesiche Bekannte zu treffen. Ich hatte übrigens "Zimmer mit Westseeblick gebucht. Dieser war etwas getrübt, da ein Gebäude noch dazwischen steht, so dass immer ein Strich zwischenden nördlichen und dem südlcihen See zu sehen ist.
3out of 5
by A verified traveller from 日本

価格相応のホテル

Posted 09-Jun-2016
設備はそこまで綺麗とは言えない。 それでも、西湖に近く、価格は安いので、使い勝手はいいホテルでした。
Comment from Hotel Management
25-Aug-2016 by Elaine, Hotel Management
尊敬の賓客が、本当にありがとうございましたと评、本ホテル地理的優越、交通が便利で、施設の不備、距離西湖寸前、もっと湖景房や湖景レストラン一覧西湖シルエット、心から楽しみにあなたの再びいらっしゃい!ありがとうあなたの贵重な意見と提案し、「ベンツから华辰、ほのぼのと永続的」はこのホテルの一貫した趣旨、足りない、我々は補完改善と、引き続き創建ごビジネス、旅行の途中のスイート・ホーム之家。
4out of 5
by A verified traveller from JAPAN

コストパフォーマンスに優れたホテル

Posted 05-Jun-2016
Pros: 総合的に悪い点が無い
Cons: 朝食券が前日夕方に各部屋に届く事は最初だと分かりづらい。
ビジネスで初めての宿泊でした。立地はリムジンバス停留所に近い,朝食OK,部屋の快適度OK,スタッフ対応問題なし。総合的に満足でした。次回も利用したいと思います。
4out of 5
by A verified traveller from Pasadena, CA

Good for the Price

Posted 04-Jun-2016
Pros: Close to scenic areas, public transport, and a dense enough area for shops/restaurants to survive. Ample breakfast buffet.
Cons: Air conditioning was not up to reducing the humidity in my room :-(.
Location: West lake is a few blocks. Metro station is 2 blocks. Bus stop out front. Many shops/restaurants.
Good hotel -- room was tight (single queen), but adequate. Breakfast buffet had many options (many cuisines, including traditional chinese, american, etc.) and was good. Elevator was fast. Staff were helpful, but English understanding was limited (everything went fine, just took some effort). Taxis were called via the staff's personal phones -- seemed odd, but probably normal for China. Pickup was at the bus stop in front of the hotel. Short walk to metro, bus, etc. Taxi fare from East Train Station ~50 yuan in traffic and 30 yuan with no traffic. Few minutes walk from the (very!) expensive shopping district and the walking path around West Lake. It was raining while I was there my room was very humid!
4out of 5
by A verified traveller

This traveller left a rating score only Posted 13-May-2016 on Hotels