Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
93% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

西湖に近い素敵なホテル

Posted 09-Dec-2015
建物自体は少々古いため、設備も全体的に古い。しかし、非常に便利な位置にありスタッフも親切。価格も手頃でおすすめのホテルです。
3 out of 5
by A verified traveller

不是專業的酒店

Posted 08-Dec-2015
Pros: 近MTR
Cons: 職員不夠專業 而且我問職員景點路線竟然被SELL去跟團-.-
Location: 跟西湖很近,方便的
CHECK IN個陣職員不斷話我個名仲訂左3個間(未計我本身BOOK既2間房),而且仲話我已經PAY左-.- 搞到我一住已經覺得不安,最後職員話會同EXPEDIA聯絡,不過感覺吾太專業,好似俾人用左我名去BOOK房,吾知問題係出在EXPEDIA定酒店到,總之CHECK IN搞左好耐,要2個老人家等好耐!!! 酒店設施其實GOOD,不過有1晚落雨落雪,地下好滑,沒有人手抹地 我媽一入門口就滑到,成個人訓係地下!!!好過份 跌低仲要冇職員來了解,個個繼續幫客人CHECK IN 吾叫清潔職員來打掃!!! 見到人跌親,就算忙都可以CALL MIC叫經理了解下啊. 冇人理!!!好誇張!我媽同職員講叫佢搵清潔工來抹地,免得又有人滑倒 個職員仲好似反怪我地手上有雨傘,整濕地下所以先滑倒 出面下雨又下雪,個個都用雨傘 我地一入去已經用酒店提供既袋收好D傘 地下太多水,滑到我媽連PACK好既傘都跌出黎 仲反被職員覺得我地有問題 即係酒店D人做野好吾PRO,由我CHECK IN到我家人跌親,佢地既處理係好不知所謂 幸好我媽個日穿厚衫,冇跌傷,不過跌落去個下好重,因為地下堅濕,冇人清理
4 out of 5
by A verified traveller from 中国

中心部にある

Posted 02-Dec-2015
Cons: エアコン 明け方、30度設定にしても寒かった。
中心部に位置し非常に便利な立地条件でした。 ただ、格安ROOMにしたせいか?非常にせまく海外にいることを感じさせませんでした。 室内設備は一通りそろっていますが、使用方法等の記載もなく理解するまでに時間を要しました。 また、杭州に行くことがあれば、たぶん使用するとは思います。 とにかく・・・安かったので
4 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic city stop-over

Posted 12-Nov-2015
Pros: Fabulous if you want to be close to the city. Good view
Cons: Bed was extremely hard
Location: everything city, food, night markets, lots of shopping centres, fast food chains, clothes etc
Great drop in place to be near the city and not too far from the airport. Would definitely recommend. Check in was effortless, room was clean and comfortable (very stiff bed though)
3 out of 5
Recommended
for Personal Event
by amy from Las Vegas

Posted 06-Nov-2015 on Hotels
Hotel was not the greatest. The pictures are not close to actual, and the bathroom pictures are nothing close to what's posted online. I was on 12 floor, elevator was ok for hotel. Pretty quiet, though I heard a few kids screaming from a surrounding room ( was not bothering at all but walls a little thin) Bed was SUPER hard... Like sleeping on the floor. Not a terrible stay but not use to Chinese 4 star standards
2 out of 5
Recommended
for Personal Event
by A verified traveller

위치는 좋음

Posted 04-Nov-2015 on Hotels
별로 안좋았음
4 out of 5
Recommended
for Business Travellers
by Wei Peng from Singapore

A good short stay

Posted 16-Oct-2015 on Hotels
A good short stay with a free upgrade and available amenities nearby.
4 out of 5
Recommended
for Couples
by Sing Yip from 香港

Posted 01-Oct-2015 on Hotels
空調可以再冷一點
3 out of 5
Recommended
for Couples
by Hannah from australia

Posted 26-Sep-2015 on Hotels
Well located, a short walk from West Lake. Hotel interior appears quite dated and the bed is pretty hard! Service is curt, but efficient. Only has two non smoking floors!
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 26-Sep-2015 on Hotels