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Being a regular business traveler (over 200 day per year) I would say I have seen all types of hotel both good and bad.... what really makes this hotel is the staff, from the moment of arrival and the helpful polite and cheerful bell boy, to the efficient and again polite and cheerful staff who got ...
We have to walk a few minutes to West Lake but it is a suitable location for me. It is not crowded by the tourists at the nearby roads. The hotel sttaffs' recommendations are very helpful. According to their information, we have experienced a wonderful sight seeing and delicious local foods dining ...
This is a great hotel with nice location and great view of the lake. The staff are friendly and courteous. However, I must say something about the concierge. Staff at the concierge desk was not very well informed of things happening around the lake. He was not able to give us the exact information ...
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