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Courtyard is a great hotel chain and when attached to JWNarriott that much better- perfect combination, great down town location next to the shopping mall and great hair dresser!
West Lake State Guest House is made up of villas in a huge garden by the West Lake. Rooms are very nice and comfortable. I slept well on the bed and pillows.
I visited at Jan which is freezing outside. It good that hotel has a good heater system. I can have a comfort sleep.
More suitable for long stay. Check in staff was ok. Given room was a bit musky. When we open the cabinet, lots of dust flew out suggesting disuse. Otherwise ok.
Typical Hyatt hotel with stylish and modern public areas. The bedrooms are clean and well maintained although now ready for some modernisation. Staff are extremely helpful and nothing is too much trouble.
Room was spacious and nicely decorated. Staffs were very helpful and friendly. Good location just next to famous West Lake. Within walking distance to shopping centers and restaurant.
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