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I visited at Jan which is freezing outside. It good that hotel has a good heater system. I can have a comfort sleep.
I have an Google Pixel phone and the WiFi doesn't work, the hotel tech came and said their WiFi is not compatible because my phone runs on Android 7.1, so I ended up using my phone data plan and ran up huge usage fees.
Being a regular business traveler (over 200 day per year) I would say I have seen all types of hotel both good and bad.... what really makes this hotel is the staff, from the moment of arrival and the helpful polite and cheerful bell boy, to the efficient and again polite and cheerful staff who got ...
Typical Hyatt hotel with stylish and modern public areas. The bedrooms are clean and well maintained although now ready for some modernisation. Staff are extremely helpful and nothing is too much trouble.
Great hotel, very modern and comfortable rooms. The food is great at the restaurant.
Not as close to West Lake as we thought and the place is in need of a serious renovation. It is a bit run down. Good for the price and very spacious rooms and bathrooms.
Basic hotel at the railway station .East of transportation to the city and to other towns. Reception understand very little english but can google translate language using my smart phone Near to convenient store , restaurants and shopping area.
Convenient location within walking distance to the westlake and shopping malls. Close to airport bus stop making transfers between airport and hotel very convenient.
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