This was a great hotel with everything at your fingertips. I have stayed in about 40 different hotels in China and this was by far one of the best!!! Luxury and quality from the room to the restaurants contained within... The only improvement that could be made for an "international" hotel is to have the front desk employees speak/understand English better. Luckily I know enough Chinese to get by, but it may be challenging for someone who does not speak any Chinese. However, the staff was very eager to please and figure out my needs. Great Hotel!!!!
TROY from Chicago
One-half km (less than one-half mile) from Wu Lin Square and China Silk Town, this hotel is 3 km (two miles) from West …More
Hotel in a great location near the Bund and well priced. Décor old fashioned and staff a bit grumpy. Fitness centre equipment mostly not working. Breakfast average. Room clean and comfortable. Worth it for the location.
The Grand Metropark Hotel Hangzhou boasts 380 guest rooms of all types. The 5-star hotel each room is most tastefully and …More
This 5-star hotel still needs training, training, training on how supporting staffs should behaviour to their customers: a) should not leave luggage in front of guest room unattended, b) activities floor person should talk to customers in their best manner, c) restaurant staffs should not jump into assumption without verifying customer's payment status, d) housekeeping should honor not to clean room when "do not disturb" signal is on, e) housekeeping should not leave any leftover garbage before letting newly checked in customers to occupy the room ... However, the front lobby concierge person was helpful & cheerful enough to offset all these hiccups experience.
Pocket Guide: Hangzhou Hangzhou City Centre Hotels
Hanghzhou is centered around the peaceful West Lake, an hour from Shanghai by train. Visitors can take boat rides across the water, or stroll around the lake's edge interacting with locals as they dance for their morning exercise. As you move away from the water, high-end shopping areas and restaurants abound, offering everything from traditional Chinese fare to convenient international options.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.