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"Clean and tidy."

"This is one of my favorite hotels in the world. Excellent"

"I would not recommend Hotel Østersø. We arrived in Aabenraa for a 4-night stay for 4 guests in 2 rooms, costing nearly $900, and the property was nothing like what we expected from a functioning hotel. The building looked abandoned and poorly maintained, with broken glass near the front entrance/parking area. It did not feel safe or suitable for guests. There appeared to be no other customers there, and the property lacked basic hotel facilities and atmosphere. The condition of the building made us extremely uncomfortable, especially since we were traveling as a group and expected a clean, safe place to stay. This was not a normal situation where we simply changed our minds; we could not reasonably stay somewhere that felt unsafe and neglected. We immediately contacted Expedia for help and a refund, but the hotel refused to waive the cancellation policy. In my opinion, a cancellation policy should not apply when the accommodation itself is unsafe, not properly maintained, and not provided as advertised. This experience caused major stress, wasted time, and left us scrambling to find another place to stay. Guests deserve honest listings and safe accommodations. Based on what we experienced, I would strongly avoid this hotel."

"Lovely place. Amazing view and delicious breakfast "

"Breakfast was great. Clean hotel. Our room was tiny but efficient. Great for a short stay. Extremely walkable area. Was perfect for us."

"The room was very clean and the staff were exceptionally courteous and friendly throughout my stay. The room itself was a bit on the small side, and the walls between rooms are quite thin, so you can hear your neighbors. Breakfast was okay but fairly basic, nothing particularly memorable. Overall, I found the hotel somewhat overpriced, but it seems to be one of the better options available when staying in Aabenraa."

"The room was just as expected. Bed was comfortable and the room was clean. All staff that we met were very helpful and friendly. This hotel is in a great location."

"Excellent hotel, great service and good breakfast "

"The staff was incredibly helpful. I stayed in the newer part of the building and it was immaculate. The room was really comfortable. They were doing work on the front of the building, but it never interfered with my stay there. The dinners were good too in case you wanted to do dinner there. It’s a really charming place."