the room itself was good, clean, but sparsely furnished. Curtains/blinds were flimsy and see-through. Breakfast: my scrambled eggs were cold and the bacon so tough you could not cut it. Problems with heating: thermostat turned down to almost zero, bathroom towel rail roasting hot, so had to leave bathroom skylight open all night. Other guests staying had no heating. My brother and wife couldn't get into their room after returning at 10.30. Night manager eventually appeared in his pyjamas. Overall, would give our experience 4 out of 10 and would not recommend the Kingsley. It is vastly overpriced.