Terrace/patio

Reviews of The Kingsley at Eversley

3.5 out of 5
The Kingsley at Eversley
Reading Road, Eversley Centre, Hook, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 184 reviews" "
Rating 8 - Good. 43 out of 184 reviews" "
Rating 6 - Okay. 13 out of 184 reviews" "
Rating 4 - Poor. 5 out of 184 reviews" "
Rating 2 - Terrible. 2 out of 184 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good but not great
Lovely room and amazing shower. A few things that would improve overall visit- the green emergency light above the bedroom door casts light into the room all night and really impacts sleep for people who need a dark room? It was rather like having a nightlight you could not switch off. Would also be nice to have more than one towel and a mirror in the bedroom to dry hair. Comfortable bed but I didn’t sleep well due to the light issue unfortunately
Stayed 1 night in Nov 2023

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away for work
Stayed here for work, nice reception from Peter. Shown to room (which had its own bathroom not ensuite). Bed was comfortable, decaf tea and coffee provided on request. TV channels in room were running from a computer and were not reliable, started watching one channel and then it just went and could not get it back. Free parking on site at venue.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An attractive oldish house outside but completely refurbished in a relaxed contemporary style inside. We enjoyed a large comfortable ensuite room overlooking a little internal courtyard. Although on the main road there was little traffic noise. Perer, in reception was welcoming and friendly.. we would definitely stsy here again
Stayed 1 night in Sep 2023
Response from Peter Deputy Manager on 25 Sept 2023
Thank you Stephen for taking time to write this review. We are happy to read that you enjoyed your stay here at the hotel and you liked your room. The hotel that has lots of history with the famous author Charles Kingsley. Thank for your kind words about me here on the Reception, We hope to see you again soon.

8/10 Good

Stephen

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A very relaxed atmosphere, the people there were so friendly & helpful, we were only going to stay one night but stayed for a second night.
Stayed 1 night in Aug 2023
Response from Peter Deputy Manager on 3 Sept 2023
Dear Colin, Thank you for your wonderful review. We are happy you enjoyed your stay and had relaxing stay while you were here. I will pass on your comments to the staff.

10/10 Excellent

Geoff

Travelled with partner
Liked: Amenities
Friendly reception. Breakfast cooked to perfection… :)
Stayed 2 nights in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Petero on 8 Aug 2023
Thanks Julie....I sent you a SMS

10/10 Excellent

Rimini

Stayed 1 night in Jul 2023

6/10 Okay

Colin Paul

Stayed 1 night in Jul 2023

10/10 Excellent

Jo Kristine

Stayed 1 night in Jun 2023

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice pkace friendly staff
Stayed 4 nights in Mar 2023
Response from Petero on 29 Apr 2023
Thank you, we appreciate your comment.

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog in kitchen the owner was horrible It was just a horrible experience
Stayed 1 night in Mar 2023
Response from Petero on 9 Mar 2023
This persona non grata did not stay at the hotel and was not charged. We have the right to refuse admission and will ask for this fabricated and vindictive review to be removed as invalid.

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem
Great little gem plenty of on site parking and Peter was friendly and welcoming. Will be using again if in area.
Stayed 1 night in Jan 2023
Response from Peter O on 9 Mar 2023
Thank you Farzana, for your comments we are so happy that you enjoyed your stay here at the hotel and that you think our hotel is a little gem. thank you. We also hope to see you again when you are next in the area.

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
The room was very cold which we spoke to the person in charge who rectified the problem
Stayed 2 nights in Dec 2022
Response from petero on 11 Jan 2023
Cathy, we keep the rooms at a base temperature 0f 18degs, which can be raised by the guest. As you will appreciate the huge increase in heating costs we are experiencing mean that we have to balance guest comfort with our heating budget to avoid raising room rates.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing
the room itself was good, clean, but sparsely furnished. Curtains/blinds were flimsy and see-through. Breakfast: my scrambled eggs were cold and the bacon so tough you could not cut it. Problems with heating: thermostat turned down to almost zero, bathroom towel rail roasting hot, so had to leave bathroom skylight open all night. Other guests staying had no heating. My brother and wife couldn't get into their room after returning at 10.30. Night manager eventually appeared in his pyjamas. Overall, would give our experience 4 out of 10 and would not recommend the Kingsley. It is vastly overpriced.
Stayed 1 night in Dec 2022
Response from Petero on 9 Dec 2022
I would rate your brother 3/10 as a guest. Returning from a celebratory event around 11:30 pm he went around the hotel banging on doors and waking up guests. This because reception was temporarily unmanned and he did not have a key. He did not ring the 24HR attended helpline. Not someone we wish to welcome again. Your other comments do not chime with previous reviews.

10/10 Excellent

Gwyn

Stayed 1 night in Sep 2022
Response from Petero on 12 Sept 2022
Dear GwynThank you so much for your kind review. It does encourage us.

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picturesque
Lovely, cosy place. If i had to give one negative, the postcode takes you to a pub 100yds further up and if, like me, you arrive in the dark, it can be a tiny bit tricky to find.
Stayed 1 night in Aug 2022
Response from petero on 9 Dec 2022
Mmm I agree. Post Office codes - crazy! The postal town comes up as Hook which is about 8 miles away. Entering the hotel name in Google Maps is much better.

4/10 Poor

Lisa

Stayed 1 night in Aug 2022
Response from Petero on 17 Aug 2022
Lisa, we haven't a clue why you posted this negative review. Nothing changed our end...

10/10 Excellent

Will

Stayed 1 night in Jul 2022
Response from Petero on 17 Aug 2022
Thank you Will.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely modern rooms , family room perfect with extra beds in a separate area. Very quaint hotel a lovely find. The host was really friendly and helpful, great breakfast especially the sausages! Would stay again for sure
Stayed 1 night in Jul 2022
Response from Petero on 17 Aug 2022
Thank you

8/10 Good

Jonathan

Stayed 2 nights in Jul 2022

10/10 Excellent

Cathy

Stayed 1 night in Jul 2022

8/10 Good

Lindsey, Slough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local hotel.
Stayed 4 nights in Jun 2022

10/10 Excellent

Vicki

Stayed 1 night in Jun 2022

10/10 Excellent

John and

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Fantastic place, lovely rooms, comfy bed, great shower, good breakfast and friendly hosts. Would thoroughly recommend.
Stayed 3 nights in May 2022

10/10 Excellent

Maureen

Stayed 1 night in May 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager very accommodating lovely breakfast only minor niggle is the lengthy procedure to be able to flush toilet on my room
Stayed 1 night in Apr 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2022

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Great service friendly staff The best cooked breakfast I've had The sausages are the nicest I've ever had Room so comfy Proper Yorkshire tea in room Made to feel welcome
Stayed 3 nights in Mar 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, very friendly staff, nice breakfast, really interesting history & stories about this inn
Stayed 1 night in Mar 2022

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but tech needs to work
Internet was unusable with multiple people logged on, which is unacceptable for business travellers in 2021. TV was not working. Quite a bit of road noise from front of building. Other than that, very pleasant staff and breakfast was nice.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, with comfortably bed. Friendly staff.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Nice looking property, but appeared to be in middle of renovations
Stayed 3 nights in Jun 2021

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect personalised stay
Lovely stay in a perfect location, treated like an individual and nothing was too much trouble
Stayed 1 night in Jun 2021

8/10 Good

Jason

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great room. Good service. Very relaxed and quiet stay.
Stayed 1 night in Dec 2020
Response from Petero on 14 Dec 2020
Thank you for this review and good luck to you in the future.

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Petero on 22 Nov 2020
Ah, you are the gentlemen that attempted to obtain an unjustified cancellation payment and failing that ( you left without notice) you wrote a malicious review. It's so at odds with other guest reviews that I hope it will be seen for what it is.

8/10 Good

Tracie, Sussex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming clean & comfy bed lovely breakfast would definitely stay again & recommend 👍
Stayed 1 night in Aug 2020

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from PeterO on 24 Feb 2020
Thank you Mike, always good for our morale to receive a good review.

4/10 Poor

Ali

Business traveller
Disliked: Property conditions & facilities, room comfort
Strange place weird
I can not say it was a poor hotel but when I read the reviews I had a much much better expectation but the hotel did not live up to that. I do not think to book again in that place.
Stayed 1 night in Feb 2020
Response from Director on 13 Feb 2020
Mr Ali, I have no idea in what we let you down specifically. You do not mention a single matter because, I believe you do not have anything for complaint. We gave you a double room with ensuite overlooking the garden. We upgraded you, at no cost, from a cheap single room with a non connected bathroom. Just for your comfort. You mentioned to my staff how nice the hotel looks and how nice the room was. You had your dinner, had your wine quite happily. Basically, your review does not reflect your impressions here.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and the rooms are pleasantly decorated and the mattress was firm and a pleasure to sleep on. I left my phone charger and the hotel reached out to me they are going to mail it to my home. A great spot to stay if you are passing thru the area.
Stayed 1 night in Jan 2020
Response from Peter The Deputy Manager on 27 Jan 2020
Thank you for your wonderful review. I will pass on your comments to all the staff. We are so happy that you had a wonderful nights sleep.

10/10 Excellent

Fergus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Brilliant hotel, great food and nice room. The staff care and have good local knowledge.
Stayed 1 night in Jan 2020
Response from Petero on 16 Jan 2020
Thank you Fergus. A pleasure having you stay here.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel run by amazing staff
A fantastic 2 night stay in this beautiful hotel for my daughters wedding. The staff are friendly and nothing is too much trouble had a great meal the first night and Peter went above and beyond offering wedding guests lifts to the venue and even allowed us to have a late night drink after the wedding. Would highly recommend.
Stayed 1 night in Nov 2019
Response from Peter on 7 Nov 2019
And we would highly recommend you and your family as guests!

10/10 Excellent

Tony

Stayed 3 nights in Oct 2019

10/10 Excellent

Angelique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely little hotel. I definitely recommend
Stayed 1 night in Oct 2019
Response from Peter Deputy Manager on 14 Oct 2019
Thank you Angelique for your review. We are so happy that you enjoyed your stay here at The Kingsley At Eversley. It was nice meeting you and discussing the history of Charles Kingsley.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Peter Deputy Manager on 27 Oct 2019
Dear guest, thank you for your great review. I will let all the staff know about the 5 star review.

10/10 Excellent

kristina

Stayed 1 night in Sep 2019

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectation
The Hotel had a nice friendly atmosphere with a nice Spanish twist and my experience was actually much better than my expectation gained from the website pictures
Stayed 1 night in Sep 2019