Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 29-Apr-2016
friendly staff , excellent service great location
Comment from Hotel Management
09-May-2016 by Nikki, Hotel Management
Thank you for your comments, we hope to see you again.
4out of 5
by A verified traveller from Surrey

Newly refurbished, under new management

Posted 16-Apr-2016
Pros: The newly refurbished bar and restaurant areas, plus our shiny, new bathroom!
Cons: There are still areas to be worked on, but these have been planned for.
Location: The hotel is about 1 mile outside Milford on Sea, which is very picturesque. Hurst Castle is worth a visit by boat, Milford Tennis Club is nearby!
We have stayed here twice before and found the hotel to be old-fashioned and dated. However, the new owners have completely refurbished the downstairs, providing a modern, welcoming reception area, restaurant and new bar area. The rooms are partly refurbished, with new bathrooms, and there are plans to complete the rest of the rooms in the future. The staff were very friendly and welcoming, the food was excellent in the new restaurant and we thoroughly enjoyed our stay!
Comment from Hotel Management
28-Apr-2016 by Nikki, Hotel Management
Thank you for taking the time to post a review, your comments are much appreciated. We hope to welcome you back when you'll see some of the refurbishment completed in the bedrooms.
Comment from Hotel Management
28-Apr-2016 by Nikki, Hotel Management
Thank you for taking the time to post a review, your comments are much appreciated. We hope to welcome you back when you'll see some of the refurbishment completed in the bedrooms.
3out of 5
by A verified traveller from London

Very good restaurant

Posted 10-Apr-2016
Pros: Restaurant very good. Staff excellent
Cons: Bathroom completely replaced
The staff were excellent and made us feel very welcome and nothing was too much bother. Room although large with comfortable beds and lots of storage was let down by the bathroom and toilet, which were in dire need of replacing. Bath and toilet suite 'avocado' which shows how old, toilet stained, crooked, toilet roll falling off the wall. This did not stop us enjoying our stay, but it was a shame as the bar area looked liked it had been redecorated but was in need of a clean. This should not put you off going there as it was in nice grounds, food was great, staff great just a little attention to detail and this would be a great hotel
Comment from Hotel Management
14-Apr-2016 by Nikki, Hotel Management
Hello Jen, Thank you for taking the time to review. We have made a start on our bathrooms but haven't as yet managed to do them all, if you do re visit I am sure you will see a vast improvement. We only bought the hotel in October and are chipping away as much as we can when we can, the restaurant was our first project. I hope we do see you again.
5out of 5
by JOHN from darlington

fantastic

Posted 17-Feb-2016 on Hotels
really great place and ideal to cross to Isle of Wight the next day.
Comment from Hotel Management
30-Apr-2016 by Nikki, Hotel Management
Thank you for your comments, we hope to see you again.
4out of 5
by Jennifer from London

Puzzle Distraction

Posted 21-Jan-2016 on Hotels
It was just what we needed. Totally relaxing in comfortable surroundings. We enjoyed the peace and quiet. We loved the facility to do the puzzle. Great idea. Keep this up.
Comment from Hotel Management
09-Apr-2016 by Nikki, Hotel Management
Thank you for taking the time to post a review. I hope we have the opportunity in welcoming you back.
4out of 5
by A verified traveller from Essex.

Pleasant hotel ideal for New Forest and Lymington

Posted 08-Dec-2015
Pros: Attractive property in quiet location with adequate parking. Positive and helpful attitude of the private owners.
Cons: The new owners seem to have everything planned to improve the hotel but they will have to complete the refurbishment of the rooms as a priority.
Location: Ideally situated for exploring the New Forest either in summer or winter. Lymington, it's market and harbour are a short drive and Bournemouth 30 mins
This hotel is under new private ownership following years of decline. The restaurant and bar have recently been refurbished to a very high specification and there still appears to be much work planned for the future. Once complete there is no doubt this will be a very comfortable and desirable hotel. I believe a number of the rooms have already been refurbished but we had one that although spacious, clean and comfortable was very tired, especially the bathroom but that was all reflected in a discounted price. The restaurant menu had a good selection of food and wine and the service was very good. The modern bar is a feature and there is a very comfortable seating area. the décor is of a very high standard. There is no doubt that with the money already invested and with the continuing refurbishment this hotel will become very popular.
Comment from Hotel Management
27-Dec-2015 by South Lawn Hotel, Hotel Management
Thank you for your review it is much appreciated. The continual refurbishment works are starting again early January and we are hoping that all bedrooms and bathrooms to be complete Easter 2016. We hope to see you again.
3out of 5
by A verified traveller from UK

Revamp

Posted 14-Nov-2015
Pros: The area.
Cons: As mentioned above.
Location: Close to beach and New Forest
Hotel recently taken over and in the throws of being updated, speaking to the new owners they outlined their plans and hopefully all work will be completed by April 2016. Will be worth revisiting as the hotel is situated in a nice area.
Comment from Hotel Management
14-Nov-2015 by Nikki, Hotel Management
Thank you for your comments, I hope we see you again soon.
4out of 5
by A verified traveller from Stoke - on - Trent

Enjoyable 2 day break

Posted 06-Nov-2015
Pros: Restful, quiet, super food and attentive staff
Cons: Bathroom fan needs fixing and general decor needs updating.
Location: Lovely quiet location. Spent all of the second day at Beaulieu which is well worth a visit.
Booked with some trepidation as it had had a few bad reviews. However from arrival to departure I was very impressed with the whole package. Having only just taken over the Hotel (4 days to be exact) , I was very impressed with what had already been done to improve the guests experiences. Apart from a few little niggles which I was assured are in had, I thoroughly enjoyed my stay
Comment from Hotel Management
10-Nov-2015 by Nikki, Hotel Management
Thank you for your review. As new owners we are settling in and have started our refurbishment of updating the hotel. I hope we see you again soon.
3out of 5
by Shirley from Newbury

Spur of the moment stay

Posted 23-Oct-2015 on Hotels
Hotel was being refurbished while we were there. It was ok for a one night stay, huge twin room, spotless and good breakfast.
Comment from Hotel Management
16-Jan-2016 by Nikki, Hotel Management
Thank you Shirley for your post. As the new owners we have started our refurbishment of updating the hotel, I'm sorry for any inconvenience caused. I hope we have the pleasure of looking after you again.
4out of 5
by A verified traveller from Hampshire

Staying in Milford On Sea

Posted 07-Oct-2015
Pros: Room size and breakfast - set in lovely grounds
Cons: Refurb of bathroom
Location: Great location, near the sea and not far from Beulieu
My wife and I arrived about 6 pm for a nearby evening event. Check in was quick, the room was enormous although the bed wasn't. A large twin sink bathroom had a quite weak shower in the bath with a very leaky screen. The whole room was tired and ready for an upgrade. Breakfast was good, quick and plentiful. We would stay again but it was expensive.