Ratings based on 221 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Stunning location, fabulous rooms.

Posted 15-Jan-2018
Reception lady wasn’t great. All customers should be given the choice to pay on arrival or when leaving. She didn’t give me the option. Made me feel awkward. Don’t judge your customers.
4 out of 5
Recommended
for Everyone
by A verified traveller from birminghan

Nice quite location

Posted 03-Jan-2018
Very comfortable stay in the quite location. Nice food and very good breakfast with a large choice. We love to go back in summer.
4 out of 5
Recommended
for Everyone
by A verified traveller from Leeds

Convenient for my office

Posted 14-Dec-2017
Pros: Great gym, nice bar, good location for work.
Stay here a lot and always happy with room, service, gym etc. Never had any issues and pretty sure if I had they would be sorted.
5 out of 5
Recommended
for Everyone
by A verified traveller from fareham

Favourite every time.

Posted 21-Sep-2017
Stayed on two occasions. Absolutely love it! Pool & hot tub are perfect.
4 out of 5
by Zoe

This traveller left a rating score only Posted 29-Aug-2017 on Hotels
3 out of 5
by Keith

Below expectation

Posted 24-Aug-2017 on Hotels
Disappointing
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Aug-2017 on Hotels
5 out of 5
by Peter

This traveller left a rating score only Posted 19-Aug-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Big changes...not all good.

Posted 11-Aug-2017 on Orbitz
Pros: the rooms size and the amenities
Cons: warn guests about construction. Don't put leisure guests next to a construction site.Put in A/C or find some way to reduce the temperatures.
This place has changed in a very big way since I was last there in 1983. It is now a vast complex with bars, restaurants, health club etc. The rooms were spacious but the entire complex including the rooms were hot and stuffy. Considering this was a chilly UK summer I wonder what it would be like if the temps ranged from the 66 degrees (that it was), to the normal 80 degrees!! The fan in the room was totally inadequate and barely made a difference. AND...there was massive construction which no one mentioned so who doesn't like to be awoken at 8am on a Thursday vacation with construction right outside your window!!
5 out of 5
Recommended
for Everyone
by A verified traveller from west mids

Posted 08-Aug-2017
Pros: Excellent staff & service
Cons: Air con in bedrooms
Everything was excellent with the exception of no air con in the bedrooms