Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Southampton

Gorgeous hotel, attentive happy staff & lovely spa

Posted 15-Jan-2016
Stayed with hubby for a relaxing weekend break and we couldn't fault the hotel. Prompt check in, friendly staff and lovely room. We eat in the hotel both nights and food was delicious. Used the spa twice and had two treatments too. Hubby used the gym which he said was impressive! Overall a really chilled experience, highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from kent

Winter break

Posted 13-Jan-2016
Went for post Christmas break. Very quiet and good swimming pool, restaurant very good, polite staff.
5 out of 5
Recommended
for Couples
by A verified traveller from Leicestershire

Top Quality Throughout

Posted 20-Nov-2015
Pros: Although The cleanliness of the hotel and room could not be faulted, the professionalism of Staff is what really stands out at this hotel.
Cons: Nothing
Room and common areas tastefully decorated to suite the grandeur of the building. The staff are friendly and professional making for a pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

First class hotel

Posted 15-Nov-2015
Only words I can use for our stay is out of this world. From the minute we arrived until we left the staff facilities and accomdation is to die for. Great for a romantic break or just to chill out its a must. 5 stars
4 out of 5
Recommended
for Getaway With Friends
by shaun from London

Posted 11-Nov-2015 on Hotels
Arrived for a wedding starting at 2.30. No-one was able to book in to their rooms until 3pm. The problem was that there was about 100 people from 2 weddings trying to book in at the same time, with 3 very harassed staff on duty. Not ideal. Perhaps staggering the release of the rooms would be better?
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, spacious rooms.

Posted 03-Nov-2015
We checked in and used the spa area straight away. It was quite quiet but we think that's because the rugby was on! Bedroom was large and the bathroom lovely. We found numerous hairs in our bed though which was utterly disgusting!!! Breakfast nice, good choice. Reception staff are quite brisk and not very welcoming which was a disappointment.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by james from Liverpool

Great gym

Posted 31-Oct-2015 on Hotels
Really nice hotel. Superb gym and good spa
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 27-Oct-2015 on Hotels
2 out of 5
by A verified traveller

overnight stop

Posted 19-Oct-2015
Pros: the room was comfortable.
Cons: A little more commitment to the guests by reception staff.
Location: RHS Wisley, and a multitude of NT properties
I found the hotel soulless and the staff were very impersonal. The room was clean and comfortable and the bed was comfortable too. Breakfast was disappointing as large scale buffets are, but the food was hot if not very exciting.