Front of property – evening/night

Reviews of Esseborne Manor Hotel

3 out of 5
Esseborne Manor Hotel
Hurstbourne Tarrant, Andover, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 52 reviews" "
Rating 8 - Good. 23 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Stayed 1 night in Jul 2023

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for 1 night but I loved the place. The staff was very friendly and helpful. I would like to come back for a longer time to enjoy the walks.
Stayed 1 night in May 2023

8/10 Good

D

Stayed 1 night in Jun 2022

10/10 Excellent

David

Stayed 1 night in May 2022

10/10 Excellent

Peter

Stayed 1 night in Jan 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Good Location, enjoyable stay.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Mark on 24 Dec 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant midweek stay
Stayed 1 night in Nov 2019
Response from Mark on 24 Dec 2019
Thank you for your review

8/10 Good

Michael

Stayed 1 night in Nov 2019

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service. Well maintained building. Good atmosphere.
Stayed 3 nights in Nov 2019
Response from Mark on 24 Dec 2019
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Mark on 16 Oct 2019
Thank you for your review

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Mark on 30 Sept 2019
Thank you for your review.

8/10 Good

Paul

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Mark on 27 Sept 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very professional and helpful. Perfect location for so many things. Will definitely return and recommend to friends
Stayed 2 nights in Sep 2019
Response from Mark on 18 Sept 2019
Thank you for your kind words.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting and location and the restaurant was fabulous for dinner and breakfast a real bonus and staff friendly and efficient
Stayed 2 nights in Aug 2019
Response from Mark on 23 Sept 2019
Thank you for your review.

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort
Countryside setting 15 minutes from Andover
A lovely hotel with great service and very clean. The hotel is set in a lovely location in private grounds and a 15 minute drive from Andover. The only bad point I would say is that the bathrooms are in need of updating, but I would certainly stay again
Stayed 3 nights in Aug 2019
Response from Mark on 18 Sept 2019
Thank you for your kind words. We have passed on your comments to the comments on our bathrooms to our maintenance team.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Our room was in the annex & was basic for the rate paid. Our stay was redeemed by the excellent dinner & breakfast.
Stayed 1 night in Aug 2019
Response from Mark on 23 Sept 2019
Thank you for your review.

6/10 Okay

Darren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2019
Response from Mark on 23 Sept 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely quiet setting, complimentary newspaper.
Stayed 1 night in Jul 2019
Response from Mark on 24 Jul 2019
Thank you for your review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
We were very pleased with our rooms, the service and our entire experience and stay overnight. The TV and wifi was very good and easy to use. We appreciated the 11:00 check out time, and the breakfast was individually ordered and well cooked.
Stayed 1 night in Jun 2019
Response from Mark on 27 Jun 2019
Thank you for your kind comments.

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Mark on 24 Jun 2019
Thank you for your review.

10/10 Excellent

Hillie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant & friendly staff, Cody & comfortable hotel in lovely surroundings. Will return!
Stayed 2 nights in Nov 2018
Response from Ian on 12 Nov 2018
Thank you for your kind comments we look forward to welcoming you back in the near future

8/10 Good

James, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property had lots of charm. Sine parts of manir were a bit dated but still pleasant overall. Food was very good.
Stayed 1 night in Sep 2018
Response from ian on 12 Nov 2018
Thank you for your kind comments we look forward to welcoming you back in the future

10/10 Excellent

Irene K

The manor house and our room was lovely and comfortable. Breakfast and dinner were delicious and served in the main building. The staff was helpful and friendly. It's close to Highclere Castle, Downton Abbey, which was our main reason for staying here. The Bombay Gin Distillery is nearby, and has Avery interesting tour. I would stay here again for sure.
Stayed 3 nights in Aug 2018
Response from Mark on 19 Sept 2018
Thank you for your kind words. We are glad that you enjoyed your stay with us and look forward to welcoming you back to Esseborne Manor.

8/10 Good

sunnyDeb, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Country Manor Experience
We chose this hotel as we wanted a Country experience. After staying in various good accommodation around England I was a little disappointed initially. The hotel isn’t grand but a lovely old house. Our room was comfortable, the bathroom facilities excellent. There is NO WiFi as it states which is difficult when travelling. There is NO air conditioning in the rooms. A terrace for drinks and a dining room. The service is good but the food is average and a little disappointing for the price. There are no extra facilities so nothing to do. Noticing the other guests, they were very much in their retirement years and frankly, not at all friendly. This is obviously the age group that is attracted here. I found the lady that co owned it very lovely.
Stayed 1 night in Jul 2018
Response from ian on 12 Nov 2018
Thank you for your review

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Review of Esseborne Manor Hotel
A pleasant stay for a one night business trip with beautiful grounds, an ideal proposition for a wedding. The two members of staff I met were very helpful and accommodating. The rooms are large and spacious but lacking in plug sockets for the modern technology and most of the bedrooms have foot boards which isn't to everyone's taste. Overall a pleasant day and I would definitely recommend
Stayed 1 night in Jun 2018
Response from Mark on 18 Jun 2018
Thank you for your review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
I had a lovely large room with a great view and really enjoyed the salted porridge for breakfast!
Stayed 3 nights in Jun 2018
Response from Mark on 18 Jun 2018
Thank you for your comments

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room, courteous staff, really nice food
Stayed 1 night in May 2018
Response from Mark on 18 Jun 2018
Thank you for your comments

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
It was amazing! The staff, including the terrific garden girls, were outstanding. Great food and great location. Very friendly and helpful. British hospitality at its finest!
Response from Mark on 3 May 2018
Thank you for your kind comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
90th birthday party
Attended a function for a 90 year old relative. The whole event went off very smoothly and the pipe band was allowed to play inside the hotel as the weather was inclement.
Response from Mark on 9 Apr 2018
Thank you for your review.

8/10 Good

Small Pickles, Rutland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
We stayed one night following a birthday lunch at the hotel with friends. The room was large as was the bathroom. The bathroom could probably do with updating sometime soon as it is a little 'tired', but the water was hot and the shower powerful. We didn't get to use the grounds and garden but they looked very pleasant with garden chess and many nooks for seating.
Stayed 1 night in Mar 2018
Response from Mark on 19 Mar 2018
Thank you for your kind comments.

8/10 Good

Adele

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Old charm
My bed was very comfortable and the huge jacuzzi bath could fit a football team. The service at breakfast and dinner was slow but the food was worth the wait. The staff were very friendly. When in the area I would stay again as it’s rare when in a hotel I don’t want to get up in the morning because I am so comfortable. There was a good range of complimentary toiletries too
Stayed 1 night in Mar 2018
Response from Mark on 12 Mar 2018
Thank you for your review. We look forward to welcoming you back to Esseborne Manor.

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stayed for work. Food is first class. WiFi can be sporadic. Staff are excellent
Stayed 1 night in Mar 2018
Response from Mark on 12 Mar 2018
Thank you for your review. We are currently working with our telecoms team to try and get high speed broadband to the Hotel to improve our WiFi/internet connection.

10/10 Excellent

F L, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel 8 min from Highclere Castle
Beautiful grounds and delicious price fix menu! Absolutely delicious - best risotto I've ever eaten and lovely canapés. My family (2 adults, 2 kids - ages 10 and 12) were so happy to be there. Wish we had stayed longer. Slightly dated rooms, but that sort of added to the charm. Friendly staff, wonderful experience. Highly recommended!
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Rooms are nice. Location romantic. Excellent food.
Stayed 2 nights in Jul 2017

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Great location but a hotel in need of improvement
A lovely location yet the room and bathroom, though spacious, were in need of updating and a good clean. For instance the bathroom sink had a couple of dead insects by the tap and staining. In the evening we were disappointed to be advised that they could not cater for a diner with Coeliac's Disease. Despite notification when booking and assurances on arrival when breakfast came not only did staff have no awareness of the need for one breakfast to be gluten-free due to Coeliac's Disease they also failed to understand what gluten-free was and offer a safe breakfast.
Stayed 1 night in Jul 2017

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
What a find - a wonderful hotel - nothing was too much trouble - nice location - I had room service which was delivered quickly and delicious. The rooms where really clean and very comfortable - highly recommend
Stayed 1 night in Jul 2017

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotlessly clean and very comfortable, with a good selection of products in the large bathroom, proper pillows (not horrible latex ones), proper removable coathangers, tea/coffee, biscuits and bottled water provided, a dressing table and plenty of drawer and hanging space. No blaring mukzak in the public areas, friendly, efficient staff and very good, reasonably priced food at dinner as well as a delicious breakfast with eggs cooked to order. I was very impressed by this hotel, set in lovely gardens.
Stayed 1 night in Jun 2017

10/10 Excellent

Jane, Hay-on-Wye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely house set in beautiful gardens
My experience was extremely pleasant. The house is very attractive and set in lovely gardens (which, to my disappointment due to heavy rain we were unable further explore). The staff were efficient and very pleasant and helpful. The room was spacious and clean and the furnishings were in keeping with the style of the house. If I were to niggle about anything I would say the t.v. was a bit small for the size of the room but really it wasn't a big deal to me. The room was supplied with everything I could need (all those little extras that add to the luxurious feeling of a stay). The biggest surprise of all was the food in the restaurant. The standard was very high and our evening meal was delicious. It was so good that I am recommending it to family that live in the area as a good evening out. I would most definitely stay again.

10/10 Excellent

Tony, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and obliging. The setting is idyllic and perfectly situated for a trip to Highclere Castle.

8/10 Good

C & D, Toronto

Liked: Cleanliness, staff & service, room comfort
Quaint inn
Quaint inn close to Highclere Castle. Breakfast included was good. Room was clean and comfortable. Trouble with the shower (water only worked well for one of 3 of the guests. Trouble with toilet flushing or it would run and run. Could have been just that particular room. Grounds are beautiful and it would be ideal for a longer stay to take advantage of all it has to offer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and lovely food
Great service and lovely food.

8/10 Good

Dean

Liked: Cleanliness, room comfort
Very nice and relaxing. WIFI In my room was non existent. Breakfast portions could be a little more generous

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Food comfortable stay
Food here is just amazing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the country
We loved this homely hotel. Their attention to the comfort of their clients is superb.

8/10 Good

charlie, Luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country hotel
From the moment your tyres crunch on the gravel drive, you feel you've found a special place. The service was friendly, the breakfast was excellent and the wholle hotel had an old-fashioned charm about it.

8/10 Good

amos, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel ,
Great food and excellent service nice people. large and beautiful garden

6/10 Okay

peter, Staffordshire

Liked: Staff & service
Geourgous grounds and a equally beautiful house,
But as the title suggests the inside did not live up to out. It looked like it needed some tasteful renovation as very 1970s

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant retreat
obliging staff excellent food pleasant location country house decor good walks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very charming hotel with a beautiful and cosy interior. Very clean except for the dust in the corners. Occasionally one needs to remove the bedside tables to clean there.
Stayed 2 nights in Jul 2019
Response from Mark on 23 Sept 2019
Thank you for your review.