Pillow-top beds, in-room safe, desk, blackout curtains
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Reviews of Quality Inn & Suites Slidell

2.5 out of 5
Quality Inn & Suites Slidell
34579 Grantham College Rd, Slidell, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 740 reviews" "
Rating 8 - Good. 220 out of 740 reviews" "
Rating 6 - Okay. 57 out of 740 reviews" "
Rating 4 - Poor. 32 out of 740 reviews" "
Rating 2 - Terrible. 27 out of 740 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Antoinette

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Got this room because I needed a quick nap. There was hair on the floor, stains on the sheets and towels. The staff was friendly, but I can tell she was new and didn’t have help or guidance. Was definitely expecting better for the price I paid.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay we experienced severe thunderstorms and tornadoes. The power went out. The staff were fantastic in keeping things as comfortable as possible. It was a scary situation but I felt safe. The room was comfortable and considering the circumstances breakfast was good too.
Stayed 1 night in Apr 2024

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property, breakfast was good nice selection, rooms were clean and comfortable
Stayed 4 nights in Apr 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, convenient and quiet. Didn’t have cable, only Roku.
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to dining
Stayed 1 night in Mar 2024

10/10 Excellent

Naga Marthanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Connie

Travelled with family
Was clean and quiet!
Stayed 1 night in Mar 2024

2/10 Terrible

Harold

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in the key card didn't work. Had to go back to get another and opened the door and the room was not cleaned up from the night before. Had to go back down and get another room. By then I was not in a very good mood.
Stayed 1 night in Mar 2024
Response from Shiv on 26 Mar 2024
Thank you for taking the time to complete survey regarding your recent stay at Quality Inn & Suites Slidell. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with service and conditions of the room. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely,

10/10 Excellent

Johnny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t hold a deposit on your card
Stayed 2 nights in Mar 2024

4/10 Poor

Tommie

Travelled with family
Liked: Cleanliness
Handicap room with bath tub rather than shower. Ice bucket not emptied from last occupant. Thermostat didn't work. The check in was very slow the person ahead of took a long time.
Stayed 1 night in Mar 2024
Response from Shiv on 14 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

4/10 Poor

Art

Disliked: Property conditions & facilities
There was a roach in my restroom.
Stayed 2 nights in Feb 2024
Response from Shiv on 21 Feb 2024
I want to apologize for the innocent during your stay. I have already address this issue and concern with my entire staff. All the necessary steps have been taking to prevent this again to happened goin forward. Again I want to apologize from behalf of Quality Inn team.Thank you,ShivGM

8/10 Good

chantel

Stayed 1 night in Feb 2024
Response from Shiv on 15 Feb 2024
Thank you Chantel, for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Ginger

Disliked: Cleanliness, staff & service, property conditions & facilities
There were cockroaches in our room. Not somewhere I would stay again.
Stayed 2 nights in Jan 2024
Response from Shiv on 28 Jan 2024
We hope this message finds you well. We would like to extend our sincerest apologies for any inconvenience or dissatisfaction you may have experienced during your recent stay at Quality Inn & Suites. Your comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of your expectations.We have thoroughly reviewed the concerns you raised, and we are taking immediate steps to address them to ensure that such issues do not recur in the future. Our team is dedicated to providing an exceptional experience for all our guests, and we are committed to making the necessary improvements.Once again, we sincerely apologize for any shortcomings during your stay. We appreciate your understanding and the opportunity to make things right. We hope to have the privilege of welcoming you back in the future to provide you with the exceptional stay that you deserve.Thank you for choosing Quality Inn & Suites. We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had easy access off the interstate, but was also nicely situated that you didn’t feel it was that close - or noisy. The rooms were very nice, the continental breakfast was decent. My only issue (not just with this hotel) is that the front office won’t match an online price. You have to sit there, log onto a computer, go to the booking website, book the hotel and then wait for the reservation to show up on the hotels system. WHY?
Stayed 1 night in Jan 2024
Response from Shiv on 9 Jan 2024
Tom, I am writing to extend my heartfelt apologies for the challenges you faced during your recent stay with us.Firstly, I want to express my regret that we were unable to offer a price matching option for your reservation. I understand the importance of securing the best possible rate, and I am sorry that we couldn't meet your expectations in this regard. We are currently reviewing our pricing policies to ensure a fair and competitive approach for our valued guests in the future.Additionally, I am truly sorry for the inconvenience caused by the noise in your room. A peaceful environment is crucial for a restful stay, and it is disheartening to hear that we fell short of providing that for you. We are actively investigating the source of the noise and taking immediate steps to address and prevent any recurrence.Your satisfaction is of the utmost importance to us, and we want to ensure that you leave with a positive impression of our hotel.We value your feedback and are committed to making the necessary improvements to enhance our guests' experience.Once again, I apologize for any inconvenience caused, and I sincerely hope for the opportunity to welcome you back for a more enjoyable stay in the future.Thank you, Gm

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shiv on 15 Feb 2024
Thank you Michael, for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Anthony

Travelled with family
Stayed 1 night in Dec 2023
Response from Shiv on 15 Feb 2024
Thank you Anthony, for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

james

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The lobby and breakfast area had a nice feel and were nicely decorated for the holidays. Staff were very friendly and helpful - seemed like good people working there. Fitness room and equipment were pretty tired.
Stayed 3 nights in Dec 2023
Response from Shiv on 18 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Shivang MistryGM

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Travelled with family
Liked: Staff & service
Good location.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea, sealy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me was fantastic. She made sure I had a room near an exit and grass for my service dog. She was friendly and compassionate when I was exhausted from driving all day. Couldn't have asked for a better experience!!
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and very clean... Staff was helpful
Stayed 1 night in Nov 2023
Response from Shiv on 28 Nov 2023
Thank you Andrew for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Shiv MistryGMQuality Inn & Suites Slidell

10/10 Excellent

Lou A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was wonderful. Our only problem was that the hair dryer had a short and didn’t work properly.
Stayed 1 night in Nov 2023
Response from Shiv on 28 Nov 2023
Thank you Lou A for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback is important to us. Behalf of the hotel I would like to apologies for the issue you had with the hair dryer. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Shiv MistryGMQuality Inn & Suites Slidell

8/10 Good

Keith

I chose the least expensive room option and could tell it hadn’t been remodeled as recent as other more expensive options so knew what to expect. So, I got what I paid for. It was a decent/clean room so can’t say anything bad for my choice. Breakfast was fair. Disappointed there was no gravy for biscuits (reviews from others indicated they do provide gravy on occasion). Overall, good motel for people like myself that just want a decent place at an affordable price.
Stayed 1 night in Nov 2023
Response from Shiv on 28 Nov 2023
Thank you Keith for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with condition of our property, however we are about to go into renovation in near future as well breakfast not what you expected. Your satisfaction is important to us here at Quality inn and suites. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,Shiv MistryGMQuality Inn & Suites Slidell

10/10 Excellent

Fay

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from SHIV on 20 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Shiv MistryGM

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from SHIV on 17 Nov 2023
Becky, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Feedback from your experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Shivang MistryGMQuality Inn & Suites Slidell

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2023
Response from Shiv on 12 Nov 2023
Thank you Nathan for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Shivang MistryGM

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Shiv on 12 Nov 2023
Thank you for taking the time to provide your feedback about your stay at Quality Inn & Suites Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Shivang MistryGM

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Dodie!
Received a very warm welcome from Dodie! We had a couple of needs and she was right there to take care of them. Clean room, good bed, good breakfast. I would stay there again... Joy
Stayed 2 nights in Oct 2023
Response from Shiv on 1 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback is important to us. Thank you for recognize Dodie. I will insure you that Dobie will get recognize from her supervisor. We hope to see you again soon. Thank you,

10/10 Excellent

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my experience here! Nothing to complain about. Front desk lady was very nice. Hotel was clean and bug free. Will definitely book here anytime I need a hotel in this area.
Stayed 1 night in Oct 2023
Response from Shiv on 23 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Shivang MistryGM

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The interior of the rooms and bathrooms especially are a bit outdated. The tub and dresser area in the bathroom were stained and marked up.
Stayed 1 night in Oct 2023
Response from SHIV on 20 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Thank you, Shiv GM

10/10 Excellent

Kiyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Shiv on 16 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely,Shiv Mistry GM

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Oct 2023
Response from Shiv on 12 Oct 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Shiv Mistry

10/10 Excellent

Leslie

Stayed 1 night in Oct 2023
Response from SHIV on 27 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Shivang MistryGM

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Shiv on 27 Sept 2023
Thank you Cynthia for your feedback. We will look forward to host you again in the near future. GmShiv

8/10 Good

Lillian

One night stay
It was a comfortable room clean bed was very comfortable staff was very helpful with the tv will stay again if necessary!
Stayed 1 night in Sep 2023
Response from Shiv on 27 Sept 2023
Thank you for your feed back look forward to seeing you soonGm,Shiv.

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Shiv on 27 Sept 2023
Thank you.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Rats Came Out
Noisy late night revelers on the ground floor were partying all night.
Stayed 1 night in Jul 2023
Response from Max on 27 Sept 2023
Sorry to hear this.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Professional staff clean everything. Will definitely stay here again and tell friends to stay here
Stayed 1 night in Aug 2023
Response from Max on 27 Sept 2023
Thank you so much Jay

6/10 Okay

Anthony

Just st average should be a 7.0
Stayed 1 night in Aug 2023
Response from Max on 27 Sept 2023
Sorry about your stay Anthony we will try to get that 10.0 next time

4/10 Poor

Judy

Liked: Amenities
Room wasn’t ready No local channels for weather AC fan blew right on bed Phone was not working… we found plug in! Staff was very pleasant
Stayed 1 night in Aug 2023
Response from Max on 27 Sept 2023
Sorry about that our internet was down at the timeMax,Owner.

10/10 Excellent

Jeramire

Liked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk is awesome
Stayed 1 night in Aug 2023
Response from Max on 27 Sept 2023
Thank you so much Jeramire for your feed back look forward to seeing you soon.MaxOwner

8/10 Good

Stephen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in disrepair. We did not receive the King bed room we booked.
Stayed 1 night in Aug 2023
Response from Max on 27 Sept 2023
So sorry to hear that Stephen MaxOwner

10/10 Excellent

Jeramire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the room was comfortable.
Stayed 1 night in Aug 2023
Response from Max on 27 Sept 2023
Thank so so much for the feed back look forward to seeing you soonOwnerMax.

2/10 Terrible

Eusheka

Travelled with partner
Disliked: Amenities
Every room they gave me had a dirty bathtub. One even had a dead bug in it
Stayed 1 night in Aug 2023
Response from Max on 27 Sept 2023
I looked into this and spoke with my house keeper's sorry you had these problems EusekaMax,Owner

6/10 Okay

Barry

Business traveller
Liked: Staff & service, room comfort
Good employees...Not so good a place
Bulbs burned out in room, bugs on floor, VERY limited breakfast (No Hot Food). Employees were courteous, but some operational requirements were un-welcomed and onerous. Would not stay there again.
Stayed 1 night in Aug 2023
Response from Shiv on 27 Sept 2023
Sorry to hear that hope you would give us another change.

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Aug 2023
Response from Shiv on 27 Sept 2023
Thank you Jaime for your feedback. We will love look forward to host you again in the near future. GmShiv

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grimy and poorly run. What hotel cancels breakfas
This hotel was a disappointment. The beds were ok, but that us about it. I had to have them check me through 3 rooms before one was somewhat acceptable. The first one smelled like mold. The second one of heavy smoke. The one we stayed in smelled kind of bad was bearable. The floor, lamps, walls were all damp and wet. The cleanliness was ok. When we got up in the morning there was a smell of skunk in hallway and lobby. Breakfast had been canceled and all the staff had left except a maid. The police had shown up to "run" the front desk so the place didn't turn to chaos. I saw most of the hotel guests at the Circle K buying the breakfast they couldn't get at the hotel. This hotel is grimy and run poorly. We would have had a better stay at a motel 6. Don't book here if you don't have to.
Stayed 1 night in Aug 2023
Response from Shiv on 27 Sept 2023
So sorry for the late reply sorry to hear that and I will be checking into this ASAP.GM,Shiv

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No food.
Stayed 1 night in Aug 2023
Response from Shiv on 27 Sept 2023
Thank you for your feedback Stephen. I apologize for the innovations, with new GM in the building we have corrected this issue. We hope you give us another chance to host you again. Thank you, GM Shiv

2/10 Terrible

Biny

Stayed 1 night in Jul 2023
Response from Shiv on 27 Sept 2023
Thank you