Ratings based on 405 verified reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 23-Aug-2019
Comment from Hotel Management
23-Aug-2019 by Mehdi ALLANI, Hotel Management
Cher Client, Je vous remercie infiniment d'avoir pris le temps de partager avec nous votre expérience suite à votre récent séjour au Sentido Le Sultan. Mon équipe et moi même sommes heureux d'avoir su répondre à vos exigences et attentes. Au plaisir de vous accueillir à nouveau au Sentido Le Sultan. Bien cordialement, Mehdi ALLANI GM Sentido Le Sultan
3 out of 5
by a verified traveller from Vienna

Posted 12-Jul-2019
Friendly staff, good breakfast service, convenient for exploring the area. Yet, the property felt very tired and in need of renovation.
Comment from Hotel Management
13-Jul-2019 by Mehdi ALLANI, Hotel Management
Dear Guest, I would like to thank you for taking time to share your review on Expedia. We are delighted to hear that overall you enjoyed your stay. At the same time I am thankful for your constructive feedback. Rest assured we take it seriously and will do corrective measures to make relevant improvements. Thank you again for your comments as they show us where we can provide better service for our valued guests. On behalf of the whole team we will be looking forward to welcoming you back at Sentido Le Sultan in the near future! Best regards, Mehdi ALLANI GM Sentido Le Sultan
3 out of 5
by a verified traveller

Posted 01-Jul-2019
One of the staff on evening shift was very rude, he has no manner in answering my questions but mostly all the workers were very nice especially the dining staffs.
Comment from Hotel Management
02-Jul-2019 by Mehdi ALLANI, Hotel Management
Dear Customer, We were very happy to hear that you were satisfied with your stay at Sentido Le Sultan. I am really sorry that your reception went wrong, however it is really not our habit to treat our customers in this way. I sincerely apologize for this clumsiness and invite you to return to the Sentido Le Sultan at your convenience. Sincerely, Mehdi ALLANI GM Sentido The Sultan
4 out of 5
by a verified traveller

Posted 27-Jun-2019
Lots of grass which helps keep everything cooler. European elegance from wait staff. Everything close by. Most staff speak English French and German. Japanese restaurant was quite good. Inside is non smoking but outside is smoking. Excellent views of Mediterranean with gentle soothing breezes. Close by to downtown Hammamet. Lots of excellent tours from hotels to see rich history.
Comment from Hotel Management
28-Jun-2019 by Mehdi ALLANI, Hotel Management
Dear Guest, I am delighted to read your review. I am also pleased to know you had a wonderful experience. I will certainly share your kind words with all our team and we really look forward to welcoming you back in the very near future. Warmest regards, Mehdi ALLANI GM Sentido Le Sultan
2 out of 5
by a verified traveller

Posted 19-Jun-2019
Comment from Hotel Management
19-Jun-2019 by Mehdi ALLANI , Hotel Management
Cher client, Nous souhaitons avant toute chose vous remercier pour vos commentaires. Nous sommes par ailleurs profondément désolés que votre expérience de l’hôtel n’ait pas été à la hauteur de vos espérances. Nous espérons que vous nous donnerez l’opportunité de vous prouver nos améliorations lors d’un prochain séjour. Dans l’attente du grand plaisir de vous accueillir de nouveau prochainement au SENTIDO Le Sultan, je vous prie d’agréer l’expression de mes sentiments les meilleurs. Très Cordialement, Mehdi ALLANI GM SENTIDO Le Sultan
4 out of 5
by a verified traveller

It is nice place specially for family's

Posted 14-Jun-2019 on Hotels
It was nice experience, I lad a fantastic time . The place clean and the service fantastic staff very friendly
Comment from Hotel Management
17-Jun-2019 by Mehdi ALLANI, Hotel Management
Dear Nebil, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Sentido Le Sultan. I am also pleased to know you had a wonderful experience and thank you for your heartfelt recommendation. I will certainly share your kind words with all our team and we really look forward to welcoming you back in the very near future. Warmest regards, Mehdi ALLANI GM Sentido Le Sultan
5 out of 5
by a verified traveller

Posted 12-Jun-2019 on Hotels
Comment from Hotel Management
22-Jul-2019 by Mehdi ALLANI, Hotel Management
Dear Mehmet, Thank you for posting such a glowing review on Expedia. Kindly know that your appreciation means a lot to us. We put our heart to provide a high level of service to our customers of exception and we are delighted to have met your expectations. We can assure you that we will continue to do our best to ensure you always have a unique stay. I look forward to welcoming you soon at SENTIDO Le Sultan for a new great experience Sincerely, Mehdi ALLANI GM SENTIDO Le Sultan
5 out of 5
by a verified traveller

The superb Le Sultan

Posted 25-May-2019 on Hotels
We love this hotel which should be 5*. Staff are perfect, food is super and the prices are low. It’s as good as that. Lots of activities for adults and kids alike. Horse riding tennis boules swimming (inside and out). Didn’t pay for any of it. We don’t have any complaints except I put on weight. There isn’t Bbc tv, but you will never have the time to turn it on!
Comment from Hotel Management
27-May-2019 by Mehdi Allani , Hotel Management
Dear Guest, Thank you for your warm comments on Expedia and we are glad to hear that you enjoyed your stay at Sentido Le Sultan. We would be more than happy to welcome you again in our seafront hotel for other great experiences. Sunny greetings, Mehdi ALLANI GM Sentido Le Sultan
5 out of 5
by a verified traveller

Posted 20-May-2019 on Hotels
Comment from Hotel Management
21-May-2019 by Mehdi Allani , Hotel Management
Dear Ekrem, thank you for affording us with a 10/10 mark on expedia and we are glad to know that you enjoyed your stay at Sentido Le Sultan. We would be more than happy to welcome you again in our seafront hotel for other great experiences. Sunny greetings, Mehdi ALLANI GM Sentido Le Sultan
4 out of 5
by a verified traveller

Posted 24-Apr-2019 on Ebookers
Really enjoyed my stay at Sentido, the indoor pool and Jacuzzi were amazing. Went to the spa for a massage three times as the prices were really good. There is not much around, so would recommend half board. But very easy to get around and Taxis are very cheap. The breakfast and dinner were fantastic. Definitely recommend. Would have liked for reception to actually explain how everything works and where everything is. Had to ask reception how to log on to the wifi and how to call them from the room, normally they should tell you this at check-in. The hotel organised trips as well I would definitely recommend the camel riding.
Comment from Hotel Management
21-May-2019 by Mehdi Allani, Hotel Management
Dear Guest, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Sentido Le Sultan. I am also pleased to know you had a wonderful experience and that you enjoyed our services especially the Spa. Thank you for your heartfelt recommendation and we really look forward to welcoming you back in the very near future. Best regards, Mehdi ALLANI GM Sentido Le Sultan