Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
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Reviews of Medina Belisaire & Thalasso Hotel

4 out of 5
Medina Belisaire & Thalasso Hotel
Rude De La Medina, Yasmine, Hammamet, Nabeul Governorate

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 142 reviews" "
Rating 8 - Good. 50 out of 142 reviews" "
Rating 6 - Okay. 15 out of 142 reviews" "
Rating 4 - Poor. 3 out of 142 reviews" "
Rating 2 - Terrible. 7 out of 142 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little gem perfect for a getaway. Think all you need resort with direct access to a safe and clean beach. You won’t need to leave the property. The team has great day package getaways also.
Stayed 2 nights in Mar 2024
Response from Public Relations Officer on 8 Apr 2024
Dear Arun,Thank you for your feedback! We're delighted to hear that you enjoyed your getaway at our resort. We strive to provide everything our guests need for a perfect stay, and we're thrilled that you found our beach access and day package getaways to be enjoyable. We hope to welcome you back for another amazing stay in the future!Best regards,

8/10 Good

moe

Response from Public Relations Officer on 17 Nov 2023
Dear Moe,Thank you for your 4/5 rating! We appreciate your feedback. If there are areas where we can enhance your experience, please share your thoughts. We look forward to hosting you again for an improved stay.Best regards,

8/10 Good

Faris

Stayed 1 night in Dec 2022
Response from Public Relations Officer on 11 Jan 2023
Dear Faris,Thank you for the review.We are thrilled to know that your stay with us was as wonderful as expected.We look forward to welcoming you again soon.Best regards,

8/10 Good

Tarek

Travelled with family
Liked: Cleanliness, staff & service
Family entertainment hotel
This hotel is geared mainly for families with children and teens. there's quite a bit of entertainment for them, plenty of food and snacks all day long, pools and beach and games. If you are looking for peace and quite then look elsewhere. this hotel is loud all day and a good part of the night as well.
Stayed 3 nights in Jul 2022
Response from Public Relations Officer on 26 Jul 2022
Dear Tarek, Thank you for the review. Summer deserves to be celebrated so we're all into the atmosphere and we are very glad you enjoyed your stay with us. We hope you will visit us again soon. Best regards,

4/10 Poor

Rachid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing special about this place! Everything seems to be in bad shape (elevator, room furniture, cleanliness, etc). Very limited facilities and food choices.
Stayed 2 nights in Jul 2022
Response from Public Relations Officer on 18 Jul 2022
Dear Rachid, Thank you for the review. We are very sad to know that your recent stay with us didn't meet your expectations. We have well noted your remarks and we will make sure to improve the mentioned aspects by the next time you will visit us. Best regards,

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and authentic Tunisian experience. I cannot praise the staff enough, they made the vacation wonderful. The food was very good, and the beach was amazing, though a little walk, it was definitely worth it. I would come back again!
Stayed 2 nights in Jul 2022
Response from Public Relations Officer on 18 Jul 2022
Dear Nadia, Thank you for the review. We can not thank you enough for all the kind words ! You are amazing and we are so happy you enjoyed your stay with us. We look forward to welcoming you again soon. Best regards,

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Overall stay was good except for constantly being asked to do extra activities outside the hotel for money.
Stayed 6 nights in Jun 2022
Response from Public Relations Officer on 12 Jul 2022
Dear Amy, Thank you for the review. It's a pleasure to note that you enjoyed a very good stay with us. We hope you made plenty of wonderful souvenirs and that you will visit us again soon. Best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant family orientated resort hotel. The food was plentiful but not that exciting or local. It wasn't on the beach but 200m away down a road. The staff always said hello and the room was clean.
Stayed 2 nights in Apr 2022
Response from Public Relations Officer on 9 May 2022
Dear Richard, Thank you for the review. Our team is very happy to read that your recent stay with us was as pleasant as we hoped :) We look forward to welcoming you again very soon. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
All around good value for money
Had a nice 1 night stay with family in October 2021. We weren't so happy with the room we received because there were some cleanliness issues, but the reception was very accomodating in giving us a new room. Great service.
Stayed 1 night in Oct 2021
Response from Public Relations Officer on 25 Oct 2021
Dear Guest, Thank you for the review. We are so glad your stay with us was a successful one and we are proud of our team's effort to provide you this memorable experience. We look forward to welcoming you again soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff where kind, friendly and very helpful. As a solo traveller if i needed help or advice on how to get anywhere they couldnt do enough for me. When my transport let me down in tunis at 3am i called them and they sent a taxi to me and haggled the price down to. The building when you first walk in and see the columns with a fountain and stain glass is beautiful.
Stayed 14 nights in Mar 2019
Response from Public Relations Officer on 2 May 2019
Dear Guest, Thank you very much for your feedback. Glad to read about the wonderful experience of a solo traveler in our hotel :) We are thrilled to know that you appreciated your stay and we can only wish to welcoming you again very soon ! Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
Advertise indoor pool; however, it's very small and only open from 12-3 which isn't stated on their website. All inclusive usually means snack bars, ice cream, etc which isn't available. Mini golf only had 5 balls and 4 putters, so when we wanted to play we couldn't. Pool and orher games are not free either.
Stayed 14 nights in Mar 2019
Response from Public Relations Officer on 8 Apr 2019
Dear Guest, First of all thank you for your feedback. We are sorry to read that you did not fully appreciated your experience in our hotel, although we put great value in conceiving an All Inclusive concept as rich and varied as possible. We apologize for not being able to leave you full access to the indoor pool but we count on your understanding of the need to make a balance between the schedule for curists and non curists. Some of our facilities are not opened during the low season but we hope that you did enjoyed the dine around concept as well as our activities. We look forward to welcoming you again soon, by giving a second chance to a nice holiday. Best regards,

2/10 Terrible

Roua

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
freezing, terrible food and check in experience.
Horrible experience! We were left in the freezing lobby for an hour and a half because the reception said they did not receive our reservation when in fact we have paid for it online the day before. They were not heating the lobby and it was super cold and I was sick that day. Luckily we contacted hotels and they called the hotel and all of a sudden they magically gave us a room. Our room was not the one we booked and the heating was broken. The food was disgusting and not a lot of choices. We can to the hotel before and it was not bad but I think now they reduced the quality because more people are coming so they are taking that for granted. Honestly;I wouldn't recommend this place and I am shocked as to how they are a 4 start hotel.
Stayed 1 night in Jan 2019
Response from Public Relations Officer on 28 Jan 2019
Dear Roua, Thank you for your feedback. First of all we apologize for the waiting time before confirming your check-in. The reservation needed to be checked since we did not received it automatically. We are very sorry that you felt uncomfortable in our lobby although it was heated and we did not received any similar remark from our other guests. We would have been glad to change your room if it was not what you wanted, only if asked. We put great value on our All Inclusive concept so our buffet is offering a wide range of choice to satisfy most of the tastes. We look forward to welcoming you again in the future for another experience, because like you mentioned, you know that you can have a nice stay in our hotel. Best regards

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019
Response from Public Relations Officer on 17 Jan 2019
Dear Guest, Thank you very much for your feedback. We are very glad to receive your 5 out of 5 score, proof of an excellent stay :) We look forward to welcoming you again soon. Best regards

10/10 Excellent

Karem, Columbus ohio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice friendly clean helpful , i love the show when eating
Stayed 2 nights in Aug 2017
Response from Public Relations Officer on 27 Nov 2018
Dear Karem, Thank you for your review. We are very glad to read that you enjoyed our hotel and that you spent some nice time in there :) We look forward to welcoming you again in the future. Best regards

10/10 Excellent

Roua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice getaway for the weekend.
Lovely room and amazing food.
Stayed 1 night in Nov 2018
Response from Public Relations Officer on 13 Nov 2018
Dear Roua, Thank you for your feedback. We are very glad to read that you enjoyed your week-end gateway in our hotel :) We look forward to welcoming you again for an extended holiday in order to enjoy all our activities proposed within our special All Inclusive concept. You can find more about it on our website. Best regards

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What lovely staff!
What friendly staff!! Having just arrived back to the UK I was really pleased to be able to reflect on how friendly and genuine the staff are. The room was cleaned by an amazing house keeper daily but they could do with a revamp. The rooms and bathrooms are looking a little tired. The hotel does not seem to have many English visitors which is a shame. It really us somewhere people should consider. The dinning room was nice but they do tend to pack as many in as possible so it can seem a bit of a squeeze. Also other nationalities were so rude and greedy at meal times but I think this is normal behaviour for them which is a shame. I am looking forward to returning in the new year.
Stayed 11 nights in Oct 2018
Response from Public Relations Officer on 29 Oct 2018
Dear Lisa, Thank you very much for your feedback. We are very glad to read that you enjoyed your stay :) We are proud that our staff contributed to your good souvenir about your holiday. We thank you also for your remarks that we will definitely take into consideration. We look forward to welcoming you again soon. Best regards

10/10 Excellent

harriee, bfrd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel clean and pleasant
The hotel is very nice and clean, all facilities are very good. The food was great with a vast selection for all meals, the salad bar is fantastic. The hotel is very close to the beach and the whole area is safe and clean. Be wary of Mosquitos if travelling in October, we got a few bites!!. Rooms are spacious and cleaned very well every day, the availability of drinks and snacks all day is impressive and we found all the staff to be friendly and couteous.
Stayed 7 nights in Oct 2018
Response from Public Relations Officer on 19 Oct 2018
Dear Harriee, Thank you very much for your feedback. We are very glad to read that you enjoyed your holiday. We are delighted that you appreciated your spacious room as well as the variety of our buffet. We look forward to welcoming you again :) Bets regards

4/10 Poor

Mouadh

Disliked: Staff & service
Stay away, horrible restaurant stuff !!
I would say it is the worst service I've ever face in my hole life. I'm talking mainly about the restaurant staff. I keep questioning myself does the stuff members went through any trainings or certification before getting their jobs there ?? ... We booked an all inclusive package me and my wife and we were clearily wearing the bracelets to show that, as it was mandatory We asked a waiter to have a drink (Boga Cidre) which is a very famous Tunisian drink and the guy whose name is "Khlifa" was so rude and started making jokes about our choice, my wife thought he was joiking but then was shocked once she knew that he is actually serious. I tried to calm the situation and asked him gently what type of drinks are available, Sir Khlifa :), he started walking away and told me "Coka Cola", then once he was 2 meters away from our table I deseperately asked him to please do us a favor and bring us 2 Coca Cola. The drinks then comes after 15min just before we leave the table, two cups of different sizes and one was half full, yes :) my wife refused to drink it and we just went to our room. The day after we saw also the stuff members shouting at each others while people are eating !! Not to mention the water temperature under the shower that flips from extreme cold to extreme hot in 1 sec, I had few skin burns because of that. My advice to the management team; a lot of work must be done to qualify the stuff members for a propoer customer service. Repeat, definitely not !!!
Stayed 3 nights in Apr 2018
Response from Public Relations Officer on 7 Sept 2018
Dear Mouadh, First of all thank you for your review. We do think and hope that the recorded incident is not your global opinion about the hotel and there were also good aspects. We apologize for the incident and we will certainly revise this point. We also do hope that you will give a second chance to Medina Belisaire & Thalasso as we assure you that you can have a nice time. Sunny regards

10/10 Excellent

abdelghani , nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place close to everything
Relaxing hotel . welcoming stuff . close to everything specialy indoor pool n spa . late show great
Response from Public Relations Officer on 7 Sept 2018
Dear Guest, Thank you for your review and for sharing this lovely photo with us :) Best regards

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good location
Hotel was beautiful and very clean. I was there in January and it was quiet but all staff were friendly and welcoming especially the ladies who cleaned our room and the staff in the dininhlg room. Would go back

8/10 Good

AMINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Clean room pool view but old TV , very delicious food, nice indoor pool but for a small time in the day, nice animation, very good place for relaxation.

10/10 Excellent

Anouar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good.

2/10 Terrible

hamdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst ever ever
i can not believe "is this a Hotel"

10/10 Excellent

Iga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Medina B & T. Fantastic!
I'm in Tunisia every year and this hotel is the best. Amazing food. The hotel staff from cleaning ,bar, waiters,life Guards,to management were both friendly and professional and made our stay very enjoyable. Would definitely go back again. Highly recommended.

10/10 Excellent

Abby, Atherstone, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great on every level
This is my third stay here and this hotel never disappoints. The staff are all welcoming, professional and friendly, the rooms are beautiful, clean and well maintained. The facilities are excellent and cater to all tastes, as does the food available in the restaurant. Service is of the highest standard throughout. Best of all is the wonderful animation team - tireless, hard-working, engaging and always happy. Thank you to Gigi, Lala, Drogba, Badi and Jimmy - I love you all x

10/10 Excellent

kelly, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Just spent a few days with family at this hotel, staff are brilliant, so friendly and make you feel so welcome. Animation team are great fun, and helpful. There is a police section down on the beach and security around the hotel at all times. Will definitely return again soon

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
We had a fantastic 9 days here. The room was very clean & spacious with a fantastic view. The food & beverages were brilliant as were all the stall. The animation staff done a great job even in hard times in Tunisia. Fantastic stay going back in march

10/10 Excellent

Ghanem , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Was lovely stay,stuff are amazing ,food was Excelente,happy to recommend it to friends .

10/10 Excellent

leila, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel is one of the best I have stayed in . Lots of extras with this hotel free pass to aqua land , cartage land. We also went to a beautiful restaurant to watch a show included in the price . Only thing I could pick up on is the animation shows finish early .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value for money
I've spent 5 days with a friend of mine. We really enjoyed our stay, very relaxing and safe hotel. The guy from the reception was so nice he gave us our room at 10 am even if the check in is supposed to be in the afternoon.good value for money if you're looking for a place to relax i highly recommand for young couples with kids. There are many kids acrivities

10/10 Excellent

shaima, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
very good, very friendly staff, amazing and tasty food, clean and warmly decorated room, very well located We will definitely come back to this hotel

8/10 Good

Gloria Benamor, Los Angeles California

Liked: Cleanliness, staff & service
It is not a from beach hotel long walking
Love Tunisia, staff in hotel very polite and helpful

6/10 Okay

Bec, England, UK

Disliked: Cleanliness, property conditions & facilities
Not bad but only worth 3 stars
Entertainment staff very good best thing about hotel really, room not that clean on arrival, fridge didn't work even though asked to get it fixed. Food ok but very repetitive and not that much choice. Poolside not kept that clean, ran out of a lot of alcohol on more than one occasion, most staff were lovely but definitely some that needed to speak English and be more polite and friendly to paying guests. Have stayed in much nicer for the money and considering it was meant to be a 4* hotel.... Improved abit after quite a few guests complained and managers were around watching staff...

8/10 Good

Randi, Faroe Islands

Liked: Cleanliness, property conditions & facilities, room comfort
Business trip on holliday hotel...
A perfect hotel for a family vacation but not ideal for a business trip. The standard was good but only Wi-Fi in the hotel lobby and not very fast or stable...

4/10 Poor

Banana, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing.
Rude staff, distinct lack of information, and terrible food. I wouldn't recommend it to anybody. We'd read good reviews on various sites before we went, so were expecting good things but were severely disappointed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
good hotel

10/10 Excellent

Austin, Tunis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Far Exceeded Expectations
My wife and I booked this hotel at the last minute. It was one of the lower priced hotels in the area so we didn't know what to expect, but this hotel far exceeded our expectations! We've been to many different hotels in Tunisia, but this one had the newest feel to it and had the best food we've had in a hotel restaurant. Although it was a buffet, they had a wonderful and delicious selection of different Tunisia and European food. The hotel has a lot of flowers, trees, and other plants on its property so it has a very relaxing, garden feel to it. The pools are very nice too. There's a lot I could write, but Wow! is the best way to sum it up!

10/10 Excellent

Anis, Knoxville,TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar: The best Choice!!!
We had a great time staying at this hotel for almost a week. I visited many hotels in Hammamet area and they were rated 5 stars, but their service and the food was 3 stars or less. With this hotel,they have nice pool and especially the service was more than 4 stars and the food was more than 5 stars. The only downside was the walking to the beach (about 200 m "aprox 600 feet")

10/10 Excellent

Luke, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even better than expected
We were so pleased with this hotel--no complaints at all. We have stayed in other nearby hotels, and definitely feel that this one had the best meals, as well as good hotel entertainment (mini golf, several pools, etc.), and comfortable rooms. Definitely recommended--we hope to go back!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Youcef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from The Management Team on 24 Jul 2023
Dear Youcef,Thank you for your outstanding 10/10 rating! We are thrilled to see that you had a perfect experience during your stay with us. Your kind feedback means a lot to our team, and we're delighted that we could provide you with a memorable and enjoyable stay. We hope to have the pleasure of welcoming you back soon for another fantastic experience at our hotel!Best regards,

8/10 Good

Hatem

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 14 nights in Jun 2023
Response from The Management Team on 23 Jun 2023
Cher Hatem,Nous vous remercions d'avoir choisi notre hôtel pour votre séjour. Nous sommes ravis de savoir que vous avez passé un agréable séjour parmi nous. Votre satisfaction est notre priorité et nous continuerons à nous efforcer de vous offrir une expérience encore meilleure lors de votre prochaine visite. Nous espérons vous revoir bientôt à notre hôtel.Meilleures salutations,

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from The Management Team on 2 Jun 2023
Cher Emmanuel,Nous vous remercions sincèrement d'avoir partagé votre retour positif sur votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que notre hôtel a répondu à vos attentes. Nous vous remercions pour vos aimables paroles et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Meilleures salutations,

10/10 Excellent

Abdelmounib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Management Team on 2 Jun 2023
Cher Abdelmounib,Nous vous remercions sincèrement d'avoir partagé votre retour positif sur notre hôtel. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous. Votre satisfaction est notre priorité et nous sommes heureux d'avoir répondu à vos attentes. Nous vous remercions également pour votre recommandation. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Meilleures salutations,

8/10 Good

Nils

Liked: Cleanliness, staff & service
Personal war sehr freundlich bis auf 2 Leute wo ich leider die Namen nicht mehr weiß.Der eine an der Rezeption Wollte andauernd mir was verkaufen was ich nicht wollte. Ansonsten angenehmer Aufenthaltn Das Hotel an sich bräuchte aber eine Renovierung in den Zimmern. Fliesen waren bisschen locker, alte TV Geräte, alte Lampen und auch alte Betten.
Stayed 12 nights in Mar 2023
Response from Public Relations Officer on 3 Apr 2023
Dear Nils,Thank you for the review.We are happy to read that the overall stay with us was much appreciated and you enjoyed wonderful moments.We look forward to welcoming you again soon!Best regards,

2/10 Terrible

Yanis

Stayed 3 nights in Oct 2022

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2022

8/10 Good

Sadia

Stayed 7 nights in Aug 2022
Response from Public Relations Officer on 15 Aug 2022
Dear Sadia, Thank you for the review. We are very glad to know that you enjoyed your stay with us :) We hope you will visit us again soon. Best regards,

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Public Relations Officer on 1 Aug 2022
Dear Ahmed, Thank you for the review. We are thrilled to know that your stay with us was magnificent and we look forward to welcoming you again soon. Best regards,

8/10 Good

Liliane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belisaire Hammamet
Hôtel agréable pour sejourner en famille. Seule bémols la restauration n'est vraiment mais vraiment pas top !
Stayed 3 nights in Jul 2022
Response from Public Relations Officer on 26 Jul 2022
Chère Liliane, Nous vous remercions pour le review. Nous sommes contents que votre famille a bien profité de son séjour avec nous :) Nous avons bien noté votre remarque et nous promettons de s'en occuper. Au plaisir de vous revoir prochainement. Meilleures salutations,