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Reviews of Hotel Nesrine Hammamet

4 out of 5
Hotel Nesrine Hammamet
Avenue de la Paix, Hammamet

Reviews

5.8
Rating 10 - Excellent. 5 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 7 out of 39 reviews" "
Rating 2 - Terrible. 10 out of 39 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was a good experience overall just a couple of little bits that i would of liked to know before going, it is well worth upgrading to full board with drinks included as the extra costs isn't much but soon adds up if there's more than 1 of you and there are not many English people who stay otherwise i couldn't falt the staff or place itself
Stayed 8 nights in Oct 2023
Response from Guest Relations on 16 Nov 2023
thank you Richard for your kindness riview we hope see you gain

2/10 Terrible

Nizar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a shame
The checking in and the checking out process was terrible, had to ask to move room as the first one condition was terrible smell of dump ,ants every where, smell off sewage all round the hotel.the food quality at breakfast and dinner is the worst i have ever seen, tasteless an 8 years old can cook better than that. On the weekends they're prioritising locals people who uses the pool and beach and no one cares about the hotel's guests. I work in the tourism industry for 20years now and it's very sad to see this happening in this lovely place it's obvious that there is no care form the owner/management at all and the property in desperately needs off renovation
Stayed 4 nights in Jul 2023
Response from Guest Relations on 3 Aug 2023
Thank you for your review - we do our best to please all our clients

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lot of potential, nice layout of rooms and hotel in general. Unfortunately the rooms are in desperate need of renovation. Ripped bedding sheets, mould in shower, and worn fabrics everywhere.
Stayed 2 nights in Oct 2019
Response from Guest Relations on 28 Nov 2019
Thank you for your time. We hope you reported this to reception for investigation as we havent had such comments before. We hope you enjoyed your stay

2/10 Terrible

hosam traveller, libya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stole the breakfast
I have booked a 3 nights with breakfast breakfast included, and when i went to the hotel says that my booking is room only and i paid for the breakfast

2/10 Terrible

alex, london

Disliked: Property conditions & facilities, room comfort
not a 4 star at all! max 2!
the worst 4 days ever! the room was open plan and the wind was blowing inside threw the door,it was another door connecting with neighbors toilet (very stupid) so if some one having big deal there the smell is staying in your room too because there is no ventilation in toilet! the shower didnt work all the time you need to wait every couple minutes for it to get power! the beds were old creep and very hard (not possible to sleep together as a couple) tv is too small and remote was broken! in the corridor windows were smashed,the breakfast was annoying every day just boiled eggs, the swim-pool was not cleaned at all and all leaves from palms were lying at the bottom, it was very dark aswell at evening time, no lights around the pool, absolutely no lights on the walk way to the sea! Wifi almost never worked! also no one said a word what non residents must pay 10 pounds each for passport stamp to return home!

4/10 Poor

christine, London, UK

Disliked: Property conditions & facilities
Disappointed
I recently stayed at hotel nesrine. The staff were friendly, the room was ok. There were alot of people staying at the hotel at the weekend. So it was lively and the food was good. As soon as monday came all the guests had gone and the buffet went away so we were served food by the hotel staff. The food was really bad every day after the weekend. There arent so many restaurant options in the area, so it was bad food or travel out and pay more money to get some decent food.

6/10 Okay

habit, london uk

Disliked: Cleanliness

2/10 Terrible

Moez

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Sofia

Disliked: Property conditions & facilities, room comfort
Rekommenderar Inte
Var ett billigt hotell & vi köpte till all inclucive till en billig peng, men hade nog lite högre förväntningar. Men knappt någon frukost att välja på. Lunch & middag var ok någon dag, vi valde att äta middag ute på något restaurang. Inga snacks mellan måltiderna, ville du ha en drink fick du dricka vodka, gin el whisky. Rött, vitt vin el öl. Vanlig läsk var cola eller Sprite. Sängen va nog det sämsta jag någonsin haft. Men trevligt poolområde, provade massage på hotellets spa den var kanon👍 Även dom flesta i personalen var trevliga.
Stayed 7 nights in Oct 2023
Response from Guest Relations on 13 Nov 2023
dear sofia thank you for taking from your time to give your opinion

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Guest Relations on 27 Sept 2023
Thank you for your great review and valuable score

6/10 Okay

SMAIL

Stayed 6 nights in Aug 2023
Response from Guest Relations on 7 Sept 2023
Thank you for your score

8/10 Good

Abdelhafidh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Correct vu la qualité prix. A conseiller pour l'accueil et la plage.
Stayed 7 nights in Aug 2023
Response from Guest Relations on 8 Aug 2023
Thank you for your great review - we hope to see you again

8/10 Good

Odile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bien dans l’ensemble, repas excellent, serviettes un peu usagées
Stayed 3 nights in Jul 2023
Response from Guest Relations on 3 Aug 2023
Thank you for your lovely review

2/10 Terrible

Djamila

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucun professionnalisme
Personnel non professionnel
Stayed 7 nights in Jul 2023
Response from Guest Relations on 19 Jul 2023
We believe we offer a super hotel at a great price and are sad to hear you didn't feel the same. We have a great team always available to assist where possible

8/10 Good

Carole

Disliked: Property conditions & facilities
Stayed 8 nights in Jul 2023
Response from Guest Relations on 16 Jul 2023
Thank you Carole for your great score! We hope to see you again soon

10/10 Excellent

Primo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura bella, bellissima piscina, personale gentile e professionale. Perfetto
Stayed 8 nights in Sep 2022

10/10 Excellent

Sami

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très propre, personnel au petit soin!
Lors de notre séjour de 4 nuitées en compagnie de ma maman, personne âgée à mobilité réduite, on a été agréablement surpris : elle a bénéficié de repas personnalisé sans sel (elle est hypertendue), le chef cuisine en personne qui vient à notre table chaque dîner pour s'assurer que tout allait bien, on se croirait dans un 5*+ ! Qualité des mets irréprochable et très variés au buffet self service (bcp de salades, fruits, différentes viandes, des plats locaux et internationaux, coin grillade, desserts...) tout est fait maison et de qualité, excellent petit déjeuner. Un accompagnement lors la baignade chaque matin à la plage pour maman: un Monsieur très pro, gentil l'assiste et l'aide pour qu'elle profite pleinement de la belle plage de Hammamet, donc mention spéciale pour ce Monsieur que je remercie du fond du cœur (le responsable côté plage)! Le ménage se fait quotidiennement, chambre propre. Check in, check Out fluide et personnel de réception très acceuillant avec le sourire. Pour résumer, l'approche assez personnelle et au même temps discrète du personnel de Nesrine hôtel fait qu'on a passé un agréable séjour et croyez moi c'est assez rare dans un 4* (j'ai eu la chance de visiter plusieurs hôtels à travers le monde, j'ai de quoi comparer). Rapport qualité prix imbattable. Allez y les yeux fermés vous n'allez pas le regretter.
Stayed 4 nights in Jul 2022
Response from Guest Relations on 27 Jul 2022
Thank you for your wonderful feedback

2/10 Terrible

Ikram

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Guest Relations on 27 Jul 2022
Merci beaucoup pour votre feedback

2/10 Terrible

Ferchichi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

2/10 Terrible

Hamdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Guest Relations on 20 Aug 2019
Thank you for your feedback

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Week-end à Hammamet
L’hôtel est globalement propre et bien situé. Des efforts à faire au niveau du service. Qualité de la nourriture pas à la hauteur. Bien pour y passer une nuit, si pas d’autres choix, pas plus.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Guest Relations Manager on 14 Nov 2018
Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Cleanliness
We hebben hier een weekje doorgebracht maar geen enkele nacht goed kunnen slapen wegens te luide muziek telkens tot 4 uur s ochtends! Ondanks onze klacht bij de receptie kregen we geen andere kamer
Stayed 7 nights in Oct 2018
Response from Maher Brahem - Guest Relations Manager on 6 Nov 2018
Wij danken u voor uw feedback Het spijt ons dat uw kamer niet helemaal genoeg was, maar als we beschikbaarheid hadden, zouden wij u onmiddellijk een tweede kamer geven Nogmaals bedankt

4/10 Poor

ALBERTO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Los hay mucho mejores al mismo precio
El ambiente para mí, poco acogedor.
Stayed 2 nights in Aug 2018
Response from Guest Relations on 28 Aug 2018
gracias por tus comentarios

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Stayed 5 nights in Jul 2018
Response from Guest Relations on 4 Sept 2018
Merci pour votre feedback Mssr Mohamed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bon séjour personnel aimable hôtel convenable bien situe
Stayed 12 nights in Mar 2018
Response from guest relations on 12 Apr 2018
Merci beaucoup pour votre feedback!

2/10 Terrible

selibetrer , alger

Disliked: Staff & service, property conditions & facilities
nourriture et bon
hotel bien située de,s le sud de hmmamet Tunisie personnel notamment bien et gentil les plas de resturation notamment bien il n a pas de pisine covere (choude)
Response from Maher - Services Réservations on 7 Feb 2017
nous vous remercions pour ce commentaire . nous ferons de notre mieux pour votre satisfaction

4/10 Poor

samy, marseille

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel très médiocre
Hotel pas très moderne ni très propre , équipement laisse à désirer
Response from Maher on 6 Sept 2016
Nous vous remercions pour votre commentaire . Nous ferons notre mieux pour améliorer . Cordialement

8/10 Good

hedia, Tunis

Liked: Staff & service, property conditions & facilities
Bien
Les séjour bien passer agréable Merci
Response from General Manager on 6 Sept 2016
Merci à vous pour ce commentaire, nous sommes ravis de votre satisfaction

2/10 Terrible

Ahmed, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Välj ett annat hotell
Dålig service från dag ett. Usel personal. Det tog personalen 9 timmar att hitta ett rum med fungerande AC.
Response from General Manager on 20 Sept 2016
Vi är ledsna att höra dina synpunkter, noterar vi att du begärde stark a / c så vi var tvungna att vänta rum vara utrymd

8/10 Good

Hacene Amine, Alger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bonne Ambiance
j'ai passé un séjour magnifique un hotel tres bien situé, pieds dans l'eau tres bonne ambiance et tres bonne annimation

8/10 Good

Laetitia, Paris france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéal pour la détente
Séjour très agréable, hôtel très bien entretenu, plage très belle. Le personnel est vraiment sympathique. Le SPA offre des soins de qualité et le restaurant est géré par un directeur charmant et toujours aux petits soins pour la clientèle.

8/10 Good

claude et françois, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agréable hôtel familial
nous avons passé quatre jours agréables: chambres propres, plage sympathique, pas loin, par un petit chemin fleuri, piscine suffisante, personnel accueillant. repas corrects mais manquant de variété, globalement tres "passe partout", par exemple pas de jus de fruits frais au petit déj. différence entre les pensions complètes ( allinclusive) et les 1/2 pensions.