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Occidental Marco Polo

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Private beach, white sand
2 indoor pools, outdoor pool, pool umbrellas, pool loungers
2 indoor pools, outdoor pool, pool umbrellas, pool loungers
2 indoor pools, outdoor pool, pool umbrellas, pool loungers

Overview of Occidental Marco Polo

Occidental Marco Polo

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationPort Yasmine14 min walk
  • Popular LocationCarthage Land3 min drive
  • Popular LocationCasino La Medina3 min drive
  • AirportEnfidha (NBE)35 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, Jan 01 - Fri, Dec 31.

About this area

Hammamet

Located in Hammamet, Occidental Marco Polo is on a private beach. Carthage Land is a popular attraction and the area's natural beauty can be seen at Yasmine Beach and Hammamet Beach. Looking to get your feet wet? Scuba diving, windsurfing and sailing adventures can be found near the property.
Popular Location

What's nearby

  • Port Yasmine - 14 min walk
  • Carthage Land - 3 min drive
  • Casino La Medina - 3 min drive
  • Yasmine Beach - 4 min drive
  • Dar Sebastien International Cultural Center - 11 min drive

Getting around

  • Enfidha (NBE) - 35 min drive

Restaurants

  • Tunisia — 1 min walk
  • Samarkanda — 1 min walk
  • Le Voilier - 10 min walk
  • باكرز بيتزا - 10 min walk
  • Bouillabaisse - 11 min walk

About this property

Occidental Marco Polo

4-star resort with pools, private beach and full-service spa
Catch some rays on Occidental Marco Polo's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 464 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Other amenities available to guests include fridges, minibars and room service.
Occidental Marco Polo offers 464 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aquamares has 5 treatment rooms. Services include body wraps and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, reflexology and thalassotherapy.

All-inclusive details

All-inclusive room rates at Occidental Marco Polo are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Sailing
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 2 indoor pools
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free children's club
  • Mini golf
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian

Business services

  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 January 2021 to 31 December 2021 (dates subject to change).
The property is closed during November, December, January, February, March and April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ClubHotel Marco Polo
ClubHotel Riu Marco
Concorde Marco Polo Hammamet
ClubHotel Riu Marco Polo Hammamet
ClubHotel Riu Marco Polo Hotel
ClubHotel Riu Marco Polo Hotel Hammamet
Marco Polo Riu
Marco Riu
Riu Marco
Riu Marco Polo
ClubHotel Riu Marco Polo Resort Hammamet
ClubHotel Riu Marco Polo Resort
Concorde Marco Polo All Inclusive Hammamet
Concorde Marco Polo All Inclusive
Concorde Marco Polo
Concorde Marco Polo Resort Hammamet
Concorde Marco Polo Resort
Concorde Marco Polo
Occidental Marco Polo Resort
Occidental Marco Polo Hammamet
Occidental Marco Polo Resort Hammamet

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 38 out of 85 reviews
5 - Excellent 45%
Rating 4 - Good. 29 out of 85 reviews
4 - Good 34%
Rating 3 - Okay. 6 out of 85 reviews
3 - Okay 7%
Rating 2 - Poor. 7 out of 85 reviews
2 - Poor 8%
Rating 1 - Terrible. 5 out of 85 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Everyone in hotel staff and restaurant
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concorde Marco Polo
Good hotel, friendly and helpful stuff. Always nice atmosphere and food. Love this place
Stayed 1 night in Oct 2019

1/5 Terrible

Business traveller
Disliked: Staff & service
Having returned home to find my entire hotel bill has been duplicated/taken 3 times, whatever positives of this hotel are completely overshadowed by this incident. I spoke to the hotel manager at the time in regards to my concerns over the duplicate payments after being told they had been “rejected”, which was refuted by my bank who confirmed they had been approved. The hotel insisted this couldn’t possibly be the case! I now find myself in the position of having to spend my own time and effort recovering these monies. In the meantime the hotel refused to return my passport on the basis I hadn’t paid for the room! DO NOT book this hotel unless you pay in advance. It’s either a scam or complete incompetence in regards to the front desk at this hotel. Deeply unhappy with the whole experience.
Stayed 3 nights in Aug 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything, you are asking too much writing, everything is not enough ?
Stayed 8 nights in Jul 2019

3/5 Okay

Stayed 7 nights in Jul 2019