Ratings based on 150 Verified Reviews

3.9 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from whangarei

Hotel away from busy city

Posted 15-Feb-2018
Location was what we wanted away from city but disappointed with room condition and look of complex desperately in need of maintenance
1 out of 5
by A verified traveller from HK

Totally disappointed

Posted 14-Feb-2018
The whole room is very old and worn out, particularly the bathroom is terrible, with the tiles at the wall corners broken which are large enough even for rats to come in. There were lots of flies and spiders in the bathroom, whch was really discusting. Inside the bedroom, since there is no aircond and the standing fan is too small, hence we have to also turn on the ceiling fan to get some ventilation in the hot summer night. But the ceiling fan is so low that we have had great risk of cutting our hands upon turning on the fan.
3 out of 5
Recommended
for Everyone
by A verified traveller from Kerikeri

Close to Te Awamutu & Hamilton

Posted 13-Feb-2018
We required an overnight stay near Te Awamutu with a restaurant & bar. This fitted the bill for us. The staff were pleasant. The meal was OK but I felt that the dessert of three scoops of ordinary store bought ice-cream was priced for what would normally be charged for a specialty ice-cream. The bathroom was more than a bit tired. Needing a plaster & paint job. Overall a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Feb-2018
Location was great - close to Mystery Creek. Room was clean. Breakfast was great.
Comment from Hotel Management
07-Feb-2018 by General Manager, Hotel Management
Thank you for your review, great to see you enjoyed your stay with us and do hope to see you again in the future
3 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Convenient accommodation near Hamilton

Posted 18-Jan-2018
Pros: Pool for an active grand-daughter but it was COLD!
Cons: In general rooms need to be upgraded. The shower/plumbing was terrible and difficult to operate. It needs fixing
Location: Airport
Cheaper motel not too far from Hamilton. I didn't want something in Hamilton - this would be very convenient for airport users although we weren't flying anywhere
Comment from Hotel Management
07-Feb-2018 by General Manager, Hotel Management
Thank you for your review and great to see that the pool was put to good use. We do realize that we are in need of an upgrade in our rooms, we do however hope that you would stay again in the future should the need arise.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2017
Cozy little hotel, nice surroundings, also may forget you’re in a airport hotel. A bit worn out.
Comment from Hotel Management
14-Dec-2017 by General Manager, Hotel Management
Thank you for your feedback, a soft refurbishment is planned in the coming year. We do hope that you will stay with us again.
3 out of 5
Recommended
for Everyone
by A verified traveller from Christchurch

Nice, but !

Posted 06-Dec-2017
Cons: Rooms need renovation.
Great staff, excellent location and although near the airport is quiet. It was clean and comfortable. HOWEVER it is getting frayed around the edges and is in need of a renovation.
Comment from Hotel Management
14-Dec-2017 by General Manager, Hotel Management
Thank you for your feedback, we do plan in the coming year a refurbishment of our accommodation and hope to see you stay with us again in the future.
3 out of 5
by A verified traveller from Pokeno

Nice Hotel but lacking comfort

Posted 15-Nov-2017 on Wotif
Pros: Nothing
Cons: Everything
Location: Airport, that's it!
The hotel was very old and dated it needs an upgrade. The bed was the hardest most uncomfortable bed I have ever slept in at a Motel, the beds also need upgrading.
Comment from Hotel Management
19-Nov-2017 by General Manager, Hotel Management
Thank you for your feedback. We are endeavoring to improve our facilities in the future and do hope that you will stay with us again
4 out of 5
Recommended
for Everyone
by A verified traveller from Christchurch

Posted 03-Nov-2017
It was a great time but i had problems maintaining a good wifi connection
Comment from Hotel Management
18-Nov-2017 by General Manager, Hotel Management
Thank you for your feedback, we have upgraded our system recently however we will need to get this reviewed to improve the connection.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Convenient to airport but easy to get to Hamilton

Posted 27-Sep-2017
Pros: Location, convenience, staff, meals - everything
Cons: Toilet in the apartment was too close to the vanity.
Location: Right across from the airport but convenient to major roads in and out of Hamilton
Great place to stay and the staff are more than helpful. Nothing was too much trouble when we changed our mind from staying one night, then two, then changed to stay for the week.They moved us to an available room and had the room made up quickly because I was too sick to go anywhere. We really appreciated this and it happened again when we moved to the one bedroom apartment for the remaining 5 days.
Comment from Hotel Management
02-Oct-2017 by General Manager, Hotel Management
Thank you for your feedback. We do hope to see you again in the future and have another enjoyable stay.