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Crowne Plaza Kitchener-Waterloo, an IHG Hotel
3.5 star property

Comfortable hotel, walk to Centre In The Square

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Photo gallery for Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Exterior
Indoor pool
Bar (on property)
Exterior
Fitness facility

Overview of Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
105 King St E, Kitchener, ON, N2G2K8
  • Popular LocationCentre In The Square9 min walk
  • Popular LocationKitchener Memorial Auditorium Complex3 min drive
  • Popular LocationWilfrid Laurier University6 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)61 min drive
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Room options

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Deep-soaking bathtub, hydromassage showerhead, designer toiletries

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Deep-soaking bathtub, hydromassage showerhead, designer toiletries

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Deep-soaking bathtub, hydromassage showerhead, designer toiletries

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Deep-soaking bathtub, hydromassage showerhead, designer toiletries

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Kitchener

Located in Kitchener, Crowne Plaza Kitchener-Waterloo, an IHG Hotel is in the city centre and near the airport. Conestoga Mall and St. Jacobs Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bingemans and Chicopee Tube Park. Looking to enjoy an event or a match? See what's going on at Centre In The Square or Kitchener Memorial Auditorium Complex. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snow tubing.
Visit our Kitchener travel guideOpens in a new window

What's nearby

  • Centre In The Square - 9 min walk
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 6 min drive
  • Bingemans - 6 min drive
  • University of Waterloo - 7 min drive

Getting around

  • Kitchener Station - 14 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 62 min drive

Restaurants

  • Crabby Joe's - 1 min walk
  • The Rich Uncle Tavern - 3 min walk
  • Variedad Latina Restaurant - 2 min walk
  • Coffee Culture Cage and Eatery - 2 min walk
  • The Yeti Cafe - 4 min walk

About this property

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Hotel near Centre In The Square
Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo, an IHG Hotel provides dry cleaning/laundry services, a fireplace in reception and a bar. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • An indoor pool
  • Self-parking (surcharge), express check-out and multilingual staff
  • A 24-hour front desk, a porter/bellboy and a ballroom
  • ATM/banking services, wedding services and a vending machine
  • Guest reviews speak well of the dining options, breakfast and helpful staff
Room features
All 201 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and hairdryers
  • 37-inch LED TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom

More

  • 10 floors
  • Ballroom
  • Building
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 AM.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo, an IHG Hotel on 28 Apr 2024 start from £111.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Self-parking is available for CAD 12.00 per night.

What time is check-in at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Kitchener-Waterloo, an IHG Hotel located?

Located in the heart of Kitchener, this hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1003 reviews" "
Rating 8 - Good. 317 out of 1003 reviews" "
Rating 6 - Okay. 127 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 75 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Deepika

Disliked: Cleanliness, staff & service, property conditions & facilities
Dated property. Nothing works.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very helpful
Stayed 3 nights in Mar 2024

6/10 Okay

Chelan

Stayed 1 night in Mar 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had tickets to the centre in the square and it was easy to walk to that venue.
Stayed 1 night in Mar 2024

6/10 Okay

Sheila

Liked: Staff & service
The staff were fantastic. Furniture was worn, shower had little pressure when using hot water and needed a good clean. It was unfortunately not what I expected.
Stayed 1 night in Mar 2024

8/10 Good

Abraham

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were great. Clean and comfortable hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Katelynne

Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5