Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 04-May-2016
Thought the hotel was nicely decorated and the bed was super comfy
5out of 5
by A verified traveller from Membertou

Amazing Atmosphere

Posted 23-Mar-2016
Cheerful, friendly staff, rooms were awesome, and will stay again!
5out of 5
by A verified traveller

Excellent Hotel except for pool and whirlpool!

Posted 17-Mar-2016
Everything was better than most hotels except for the size and location of the pool and whirlpool. Both the pool and the whirlpool were too small for the number of guests that he hotel accommodates, and the pool was located right next to the restaurant. The smell of chlorine was chokingly strong in the pool area and was readily apparent inside the restaurant. An easy fix for this situation would be to stop using chlorine and convert to a saltwater pool.
5out of 5
by A verified traveller

Nice hotel&staff

Posted 17-Mar-2016
Very clean and quite great helpful staff would highly recommend this hotel
5out of 5
by A verified traveller from Oshawa

Amazing as always

Posted 09-Mar-2016
I have stayed here a few times on business and look forward to it every time. Rooms are great, love the themes of the floors. Staff are wonderful and the restaurant is good too!
3out of 5
by A verified traveller from Egypt

Noisy room

Posted 02-Mar-2016
The hotel is new and the room looks fine; however, the air condition is noisy and the room door is not sound proof which is very important to me because I am a light sleeper. On the other hand, hotel location is excellent.
4out of 5
by A verified traveller from Ottawa, Ontario

Excellent quality for reasonable price

Posted 01-Mar-2016
First time in Hamilton. Conference was next door at Carmen's. The restaurant was excellent and fairly priced. The hotel room was clean and comfortable. Definitely a go to when in Hamilton.
5out of 5
by Susan from Toronto, Ontario

I enjoyed my stay.

Posted 23-Feb-2016 on Hotels
I enjoyed the hotel: quite nice and clean. The Swimming Pool was nice, but there should be a shower for rinsing off before you get into and then out of the pool. Otherwise, it was a great. We stayed here because the wedding we were attending was located in the Banquet hall located in the same complex. I wish they would build a covered walkway between the two buildings!!! I like a softer mattress but I did manage to get a decent night's sleep. I also prefer a handheld shower head, but that was a minor inconvenience. Overall, very lovely hotel.
5out of 5
by Lisa

This traveller left a rating score only Posted 23-Feb-2016 on Hotels
5out of 5
by Dave

This traveller left a rating score only Posted 16-Feb-2016 on Hotels