Ratings based on 213 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
Cons: The water pressure is very low. It took a long time for the water to get hot in the bathroom.
Great experience. The water pressure needs to be better.
5out of 5
Recommended
for Everyone
by A verified traveller from Nova Scotia

great place to stay

Posted 11-Mar-2017
Pros: Good location for us, not too far from the airport, friendly staff in all areas and good food at the restaurant.
Location: The location was good for us as we were visiting family in the city.
We had a good experience at the Premiere C. We would definitely consider staying here another time.
Comment from Hotel Management
14-Mar-2017 by hris (Night Auditor), Hotel Management
Thank you for your review Leanne, We are delighted you enjoyed your stay. We hope to welcome you back soon. Regards,
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Home away from home

Posted 24-Dec-2016
Waiting for our daughter's family to get over the flu before joining them for Christmas. Enjoyed the swimming pool and hot tub.
Comment from Hotel Management
04-Feb-2017 by Chris, Hotel Management
Thank you for your valuable feedback. By letting us know what you liked about your stay, you are helping us continue to deliver a Premier experience for you and others in the future.
5out of 5
Recommended
for Everyone
by A verified traveller from sault ste marie canada

Very nice hotel would stay again.

Posted 18-Dec-2016
Pros: Everything
Cons: Just not enough blankets was a little cold in room even with what on high
I would definetly stay here again, however I will never book through expidea again have never used this and never will again they did not send my reservation to the hotel and it took 40 minutes for the staff to try and fix the mix up... The staff was great can't say enough thank you's to the staff for what they did for me... But I do not travel much so I know for future just call hotel my self and book my room with out a third party...
5out of 5
by A verified traveller

Posted 12-Dec-2016 on Hotels
It was a nice room to come back to and relax in after our Christmas party.
5out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Very clean hotel, room was excellent

Posted 11-Dec-2016
Pros: Very clean, good restaurant, excellent staff
Cons: nothing
Location: perfect location for the event we were attending
Staff very nice, my husband had an accident and they were right there to help us out, they were able to re-book my room for an extra night with no hesitation.
Comment from Hotel Management
04-Feb-2017 by Chris, Hotel Management
Thank you for your valuable feedback. By letting us know what you liked about your stay, you are helping us continue to deliver a Premier experience for you and others in the future.
5out of 5
by A verified traveller

Posted 03-Dec-2016 on Hotels
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Thank you for your 5 star rating. We hope to be able to welcome you back soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Wasaga Beach

Friendly staff and clean hotel

Posted 26-Nov-2016
Pros: Clean and great staff
Cons: Nothing
Location: Was at this hotel to visit my Mothrt in law at her Long Term Care Home
Second time I stayed at this hotel and will definitely stay there the next time I am in Hamilton. Room was clean and beds were comfortable. Also had dinner at the restaurant and enjoyed the meal. All staff in the hotel and restaurant were friendly and polite.
5out of 5
Recommended
for Everyone
by A verified traveller from near London, Ontario

One of the Nicest Hotels I've Stayed In!

Posted 13-Nov-2016
Pros: This hotel is new and very "trendy". We stayed in the Madonna room (all rooms, I suspect, are dedicated to various recording artists; however, I wasn't really able to check this out). This venue was quite fitting, as we were in town for a concert. The decor was beautiful and the room was clean and comfortable. I also had a great sleep...beds are very comfortable. We also had breakfast in the restaurant which was very good. Staff were very accommodating. I can't wait to visit again!
Cons: If you're in town for a concert (as we were), It's kind of out of the way from the downtown core.
Location: Unknown...
5out of 5
by A verified traveller

Posted 08-Nov-2016 on Hotels
we had a great stay at this hotel . The staff were very good to us,after hotels.com messed up our prior night stay this hotel upgraded us the next night to a beautiful room ,it was not there fault and they still went above and beyond to ensure our stay was wonderful. Thank you so much for changing what could have been a very bad weekend into a wonderful Saturday night stay. We highly recommend this hotel to anyone staying in the Hamilton area!