Ratings based on 255 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from kitchener. ON

A memorable stay in many ways (attended a wedding)

Posted 20-Aug-2017
We enyoyed every moment at this confordble hotel,everything was just superb Would recommend it to anyowne,great location for travellers. Thanks for the nice memories. John
5 out of 5
Recommended
for Everyone
by A verified traveller from Stow, Ohio

Posted 29-Jul-2017
Nice hotel, reasonably priced, really enjoyed our stay and themed room
Comment from Hotel Management
29-Jul-2017 by Sara Graham, Assistant General Manager, Hotel Management
Thank you for letting us know what you liked about your stay. Your valuable feedback enables us to continue to provide a premier experience for you and others in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jul-2017
Very nice hotel, friendly staff, will definitely book again. Only issue is that it was difficult to find as there are no best western signs. Guest in front of me at guest services said the same thing.
Comment from Hotel Management
29-Jul-2017 by Sara Graham, Assistant General Manager, Hotel Management
Thank you for your feedback. Were delighted you enjoyed your stay. we apologize for any inconvenience regarding signage. There is a illuminated sign on one side of the building and we are working on a curb side sign for the other. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Vivaldi

Posted 20-Jul-2017
Pros: Very professional staff and very clean.
Cons: Included breakfast would be nice.
We had a little trouble finding the hotel, but it was very pleasant.
Comment from Hotel Management
22-Jul-2017 by Chris, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate your business hope we can welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location, just off freeway

Posted 17-Jul-2017
Cons: Saturday night the band at a wedding played a little too late. Could hear in room.
Great staff, great location, large room, very clean, good amenities, close to restaurants.
Comment from Hotel Management
22-Jul-2017 by Chris, Hotel Management
Thank you for your feedback regarding your recent stay with us. We were sorry to hear of any noise from other venues during your stay. We encourage all our guests to inform the front desk of noise after 11:00PM so we may enforce our no noise policy on floors after 11:00PM We appreciate your business hope we can welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from winnipeg, mb

Great hotel close to Hamilton Airport

Posted 12-Jul-2017
We were very happy with the value for our money. Beautiful hotel with many amenities close by
Comment from Hotel Management
15-Jul-2017 by Chris, Hotel Management
Thank you for your kind review Jeff. We appreciate your feedback and hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from ottawa

Amazing staff and location

Posted 29-Jun-2017
Such wonderful staff and service. Location is very convenient. Rooms are always clean.
Comment from Hotel Management
29-Jun-2017 by Chris, Hotel Management
Dear mk, Thank you for taking the time out of your busy schedule to write such a complimentary Review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and look forward to your return. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jun-2017
Lovely facility. Great coffee and fresh cream. Clean rooms.
Comment from Hotel Management
29-Jun-2017 by Chris, Hotel Management
Dear Guest, Thank you for taking the time out of your busy schedule to provide us your feedback. We appreciate your patronage and look forward to your return. Sincerely,
5 out of 5
Recommended
for Couples
by A verified traveller from Kitchener

There for a family wedding.

Posted 28-Jun-2017
Pros: Service and staff were exceptional and friendly!
Cons: Considering this hotel is affiliated with the Lakeview by Carmens, about a 15 minute drive, there really should be shuttle service.
Location: There are some restaurants (Five Guys,Milestones,Montanas,Kelseys,Subway,PitaPit,Tims, and more) that are about a 12 minutes walk from the hotel.
The family wedding was at a different location called Lakeview by Carmens. Excellent setting and a beautiful venue! The Best Western by C is beautiful, newer looking, and the rooms were nicely furnished and spacious.
Comment from Hotel Management
24-Jul-2017 by Chris, Hotel Management
Thank you for your feedback regarding your recent stay with us. By letting us know what you liked about your stay and how we can improve you are helping us continue to deliver a premier experience for you and others in the future. We appreciate your business hope we can welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from ON

Best hotel in Hamilton hands down!

Posted 24-Jun-2017
Best hotel in Hamilton, rooms are gorgeous, clean and spacious. The amenities for the price, you can't beat this hotel!
Comment from Hotel Management
29-Jun-2017 by Chris, Hotel Management
Dear Tyler, Thank you for taking the time out of your busy schedule to write such a complimentary Review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and look forward to your return. Sincerely,