Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Awesome Staff

Posted 08-Feb-2016
Pros: The staff were 5 star.
Cons: The showers are not very good.
Location: Malls, Movies and Arenas.
We thought the hotel was beatiful. Beds were comfortable, sound proofing was very good, (hockey tournament weekend). We did have a minor issue with our first room and the staff at the hotel were great. They were understanding and fixed things immediately. The only issue I had was the showers heads were not very good. They are rain showers and trying to get clean with those or stay warm is difficult. Otherwise everything was 5 star. We ate at the restaurant and it was delicious and reasonably priced. It is located very close to anything you might want.
5 out of 5
Recommended
for Everyone
by A verified traveller from brampton

Very nice hotel clean.....

Posted 29-Jan-2016
Pros: Cleanliness and roomy...
Cons: The heater is too hot and loud...
Location: Did not do any of that
cannot really say so much, cause we just stayed here overnight for my daughters wedding...all i can say is nice, clean and friendly stafff...
4 out of 5
Recommended
for Everyone
by A verified traveller

Overall a good experience.

Posted 31-Dec-2015
Nice hotel. Good room amenities. Staff were friendly. Bathroom floor appeared dirty. Heating system in room was a bit noisy. Overall a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Nov-2015
It was a great stay. Nice room, nice staff, no issues.
3 out of 5
Recommended
for Everyone
by A verified traveller from Fort Worth, TX.

Okay hotel. Bad news...

Posted 16-Nov-2015
Pros: It was quiet and up the hill.
Cons: Customer service and event parking
Location: Don't know
Twice, there was an event next door and no parking for hotel guests. That was irritating. And, while we were there, I ordered off the menu and was told that the chef refused to fix what I wanted because they were changing the menu the next week and what I wanted wasn't going to be on the menu anymore. So, customer service is lacking here.
5 out of 5
Recommended
for Business Travellers
by James

This traveller left a rating score only Posted 09-Nov-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by Mark

This traveller left a rating score only Posted 05-Nov-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by David

Posted 02-Nov-2015 on Hotels
Clean, comfortable, and quiet. Great shower. I will stay again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 01-Nov-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean, modern, fresh

Posted 01-Nov-2015
Very friendly staff, very clean, new, modern. A nice change to the normal hotels.