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Get an overview of this hotelHamburg luxury hotel with indoor pool, in city center

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Shopping, City Hall

In the heart of Hamburg, this waterfront hotel is a two-minute walk from the Rathaus (City Hall) and a U-Bahn station. Monkebergstrasse shopping and St. Michaelis Church are 0.7 km (0.5 mi) away.

Canal-view dining

The hotel has its own dock along the Alster Canal, an onsite restaurant, cafe, and a lounge bar overlooking the canal. The hotel also has a Spa, an indoor pool, fitness area, and a sauna with an ice fountain.

LCD TVs, marble baths

Facing the city or water, guestrooms offer LCD TVs, iPod docks, wireless or wired high-speed Internet access, plush robes, and complimentary bottled water. Marble bathrooms have separate showers and tubs.

Sofitel Hamburg Alter Wall

Alter Wall 40 Hamburg HH 20457

Renovations & Closures

The following facilities will be closed from 02 January 2017 to 06 January 2017 (dates subject to change):
  • Fitness facilities
  • Swimming pool
  • Spa
  • Sauna
  • Spa tub

Hotel Amenities

Hotel Amenities

This modern hotel stands along the Alster Canal and has its own dock, and is in the heart of the business and shopping districts. The Hamburg Rathaus is a 2-minute walk, and the Monkebergstrasse shopping street is 0.5 miles (0.7 kilometers away).

The hotel serves an express cold breakfast, a breakfast buffet with hot items, and a continental breakfast daily (surcharge). The hotel offers a terrace and an onsite restaurant that serves international cuisine with a focus on French specialties, a lounge/bar, and 24-hour room service. The onsite Seagull Spa features a heated indoor pool and a fitness area, as well as a sauna, a spa tub, and 2 massage treatment rooms.

The hotel also offers a 24-hour business center, a conference center, and meeting facilities, as well as secretarial services, free WiFi in public areas, Internet point, and computer station. Valet parking and onsite parking are available. This is a smoke-free property.

  • Indoor pool 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Total number of rooms - 241 
  • Number of floors - 8 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Full-service spa 
  • Health club 
  • Computer station 
  • Free WiFi 
  • Luggage storage 
  • One meeting room 
  • Laundry facilities 
  • Concierge services 
  • Library 
  • Spa treatment room(s) 
  • Valet parking (surcharge) 
  • Terrace 
  • Restaurant 
  • 24-hour business center 
  • Conference space size (feet) - 12917 
  • Self parking (surcharge) 
  • Spa services on site 
  • Free newspapers in lobby 
  • Tours/ticket assistance 
  • Poolside bar 
  • Conference space size (meters) - 1200 
  • Year Built 2000 
  • Conference center 
  • Smoke-free property 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi , Wired internet access ( EUR 6 per day )

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Slippers 
  • Separate bathtub and shower 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Desk 
  • Free WiFi 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 
  • iPod docking station 
  • LCD TV 

Where to Eat

Ticino - Ticino is open daily for dinner, serving the latest in fusion dishes from around the world.

Seven Heads - Bar/lounge.

A buffet breakfast is available from 6 AM to 11 AM and room-service is available 24 hours a day.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Bicycle rentals nearby 

Spa Services

After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old until 5 PM. After 5 PM the spa is adults only.

  • Reflexology 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of EUR 25 per pet, per night

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Fee for in-room high-speed Internet (wired): EUR 6 per day (rates may vary)
  • Self parking fee: EUR 26 per day
  • Valet parking fee: EUR 26 per day
  • Pet fee: EUR 25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Alter Hamburg
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.


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