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Reviews

4.6 / 5Exceptional
463 reviews

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    4.6

    Exceptional

    5 - Excellent
    328
    4 - Good
    111
    3 - Okay
    16
    2 - Mediocre
    8
    1 - Poor
    0
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.8
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Welcoming, helpful staff, comfortable stay

    We dealt with 3 different reception staff and they were all very helpful and made us feel welcome. The room was so impressive that we enquired about upgrading to a better room. We were able to do this after the first night. It was worth the move, the bath tub extremely spacious and the room much bigger overall. Location is great for the Elbphilharmonie, about a 10 minute walk, and for city shopping and restaurants, also a few minutes away. We would stay here again when returning to Hamburg.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing stay

    Such a great place! My parents and I utterly enjoyed our stay at Sir Nikolai. Amazing decor, amazing service. I would not recommend the restaurant downstairs. Completely overpriced for very low-quality food. Try and visit VLET in the Speicherstadft which is 6min walk away. Overall, a super thoughtful hotel with loads of attention to detail. I would recommend.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved this hotel. It is cool. It is clean. It is modern. It is a bit luxurious as well. It has a great location, wallowing distance form the shopping street, form HafenCity, from the Christmas Market, etc, really, great location. Staff is super friendly. I just have 1 “but” .... I left behind a piece of makeup (a kit of eyeshadows) and I called to asked and come pick them up, but they never found them.

    Stayed 6 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I have visited many hotels around the world over the past 40 years, both on business and pleasure, and can say in all honesty that this hotel rates amongst the very best. From an outstanding welcome to a fabulous room and excellent service, the entire experience was a genuine pleasure from start to finish.

    Stayed 2 nights in Dec 2019

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