Ratings based on 810 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Fort Myers, Florida

Close to airport

Posted 08-Sep-2017
really, really close to the airport. Staff is very polite and helpful. Rooms are nice size, clean and efficient. They offer shuttle service to the airport and if you have to fly out early you can have a small selection breakfast. Later they offer a bigger breakfast. Would go there again.....!
Comment from Hotel Management
09-Sep-2017 by Michelle, Hotel Management
Dear Mrs. Andrea, thank you so much for being so kind to evaluate your stay with us. With great pleasure we have read your positive and motivating rating and kind words, which was happily passed on to our collegues and management. It is always a joy for us to see that our guests were fully satisfied with their visit. We are looking forward to welcome you again during you next time in Hamburg. With best regards, your team at Leonardo Hotel Hamburg Airport
4 out of 5
Recommended
for Everyone
by A verified traveller

Quick visit to Hamburg

Posted 23-Aug-2017
Pros: unexpectedly large rooms and a good breakfast buffet
Location: hotel is but 5 minutes from the airport.
Staff were very friendly, efficient and helpful by suggesting we take the airport shuttle bus instead of the taxi, as it is free of charge. Normally stay downtown Hamburg but had to leave early next morning so hotel is ideally located for the airport.
Comment from Hotel Management
23-Aug-2017 by Michelle, Hotel Management
Dear guest, thank you very much for taking your time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you liked our hotel and that you enjoyed staying with us. Your positive and motivating comments, especially in regards to our staff, were happily passed on. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team
3 out of 5
by A verified traveller from New York State

Convenient if you have to be at the airport early

Posted 22-Aug-2017
Cons: Fitness studio opening hours
Location: It's close to the airport and not close to the city center. But a subway stop is close and a great vegan restaurant: The Vegan Eagle!
The experience was fine. The shuttle service is good, there is coffee even early in the morning. The rooms are comfortable. The only weakness of this hotel is that if you expect to be able to get a quick workout in in the hotel gym before a 15 hour flight, you will be disappointed due to the fact that the fitness studio is not open until 6 or 7. For most international travelers, this is when they have to be at the airport.
Comment from Hotel Management
23-Aug-2017 by Michelle, Hotel Management
Dear Guest, how kind of you to take your time to evaluate your stay with us. Your rating was happily passed on and we read with pleasure that you enjoyed your visit in our hotel. We have passed on your constructive critizim in regards to the opening hours of the gym to our management to overthink extending the hours and therefore to optimize our services towards our international guests. We would be very happy to welcome you again during your next stay in Hamburg. Your team at Leonardo Hotel Hamburg Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 21-Jul-2017
Very nice, close to airport and easy walk to U bahn station.
Comment from Hotel Management
30-Jul-2017 by Hotelmitarbeiter, Hotel Management
Dear guest, thank you very much for your evaluation! We are very happy tha you liked our hotel and enjoyed staying with us. We hope to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport-Team
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice stay

Posted 06-Jul-2017
Pros: Really nice rooms and good restaurant
Cons: there was a little mold in the shower
Location: enjoyed walking to nearby shopping
Nice hotel. Staff very helpful and could speak pretty good English. Appreciated free airport shuttle.
Comment from Hotel Management
30-Jul-2017 by Hotelmitarbeiter, Hotel Management
Dear guest, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you enjoyed staying with us and forwarded your nice comment to our team. It would be a pleasure for us to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport-Team
3 out of 5
Recommended
for Everyone
by A verified traveller from Wernigerode

Good hotel for an overnight stay

Posted 24-Jun-2017
Quick checkin, close to the airport, good restaurant. Very warm room, though. aC blew warm air. Shower stall leaks water in the floor. Very basic toiletries. Good breakfast.
5 out of 5
by David

Posted 04-Jun-2017 on Hotels
Nice Hotel convenient to airport and good staff.
4 out of 5
by Marius

This traveller left a rating score only Posted 04-Jun-2017 on Hotels
4 out of 5
by A verified traveller

Posted 03-Jun-2017
It was only 1 night..friendly staff, clean room. Had to leave really early so I cant judge the breakfast or room service.
4 out of 5
by Dan

This traveller left a rating score only Posted 29-May-2017 on Hotels