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Reviews of Royal Cambridge

3.5 out of 5
Royal Cambridge
Trumpington Road, Cambridge, ENG

Reviews

6.6
Rating 10 - Excellent. 58 out of 539 reviews" "
Rating 8 - Good. 199 out of 539 reviews" "
Rating 6 - Okay. 181 out of 539 reviews" "
Rating 4 - Poor. 74 out of 539 reviews" "
Rating 2 - Terrible. 27 out of 539 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Masouda

Liked: Room comfort
Disliked: Cleanliness, staff & service
Toilet flush didn't work, lift didn't work, window were very dusty, shower water leaked everywhere. Separate taps! Not value for money
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The lift was broken and was out for the next fortnight . Our room was on the second floor and we had to walk up all the stairs with our cases . They were charging £15 for car parking at the hotel and no offer of free breakfast or free car parking to compensate for the lift being broken .
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Satheesh Kumar

Liked: Cleanliness, staff & service, room comfort
Convenient Royal Cambridge
The team at the hotel were very good, helpful and accommodating. Good parking facility. Walkable distance to town centre. Enjoyed the stay.
Stayed 1 night in Feb 2020

6/10 Okay

stuart

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was dated and insecure electric sockets
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Central to Cambridge so good location. The bar was closed at 10pm with sign apologising and directing to reception for drinks, but reception said sorry bar staff had to pop out! Breakfast buffet good, but waitress ask what hot breakfast we wanted, as cooked to order, however had only just sat down with cereal when cooked breakfast arrived and put on the table! Notice that she did this with other guests.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Quite a good location
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Baldev

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DP visit
Good visit, service provided for my overnight stay by reception was swift and pleasant
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient & clean but in need of refurbishment.
Good position for Cambridge centre 10 mins walk, and parking good value. Clean but rather tired and in need of a refurb, windows etc old and single glazed and main road traffic quite noisy. Staff polite enough, but hotel very bland with no character/atmosphere at all. On arrival were informed that there was a Christmas Party so no restaurant food available.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular visitor and generally satisfied
I've stayed several times in this hotel because of ts proximity to Cambridge University's Engineering and Management Schools. On the one hand it has a traditional English character, on the other it would benefit from some renovation. My room was quite large and the bed very comfortable. The breakfast was a bit disappointing and needs an upgrade.
Stayed 1 night in Dec 2019

4/10 Poor

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Over rated
We booked an executive double and were put in an an apartment which was spacious but certainly no luxury. The room was so stiffingly hot it prevented sleep. If you opened the window you contended with road noise instead. Comfy bed if you can get to sleep. Good location. Poor breakfast range and when they say breakfast is 8-10 be there in good time as they start packing up before 10 ... No second helpings for us! You might as well stay in a travelodge.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another night in Cambridge
Stay here regularly so know what to expect from rather tired hotel. All staff, bar one, are friendly and helpful.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel with friendly staff with one exception.
Stayed 3 nights in Oct 2019

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Brenda

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Leslie

Disliked: Property conditions & facilities, room comfort
Dated
Single room. Good size. But draughty windows. One small radiator in bedroom giving out minimum heat. Radiator in bathroom not working so cold room. hot rail rail not working either. Duvet cover white. Not a good colour when stains on it! Only good thing was location
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was tired and needed upgrading . The bed is as comfortable.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing come to mind, except for a positive feeling about the staff
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Conveniently located for Cambridge University/colleges . Generally clean , adequate size of rooms for a short stay comfortable beds . Parking charges bit expensive .
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The public areas are very nice but the rooms are in need of an update.
Stayed 1 night in Oct 2019

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy, convenient and comfort, CCC
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Nice Enough
Nice hotel and a good location but a little worn. We paid for the breakfast (10 pounds if paid before but 13 if paid that morning). It was adequate.
Stayed 2 nights in Sep 2019

8/10 Good

SSY, Irvine, CA, USA

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location in Cambridge in an old building that some might say is quaint, but I would call it that it needs a fresh coat of paint and wood varnish. They charge separately for car park and breakfast. Bathroom was spacious, but only liquid soap provided that also doubled as shampoo and shower gel.
Stayed 1 night in Sep 2019

10/10 Excellent

Junio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Gary

Travelled with family
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great: staff/service Not so great: shower. Had to do it with barely a lone of water coming from the shower
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
It is an old, tired hotel that needs a makeover. The building is beautiful but lifts are slow, paint and varnish are in need of touch -up, furniture is old and tired, carpets need replacing. Not worth the rate I paid, but supply and demand dictate that of course.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could not fully open the room door because the bed was too close. Toilet and basin both cracked and chipped. A great deal of traffic noise. I wonder if the quality of the room supplied was because i booked through Expedia?
Stayed 1 night in Sep 2019

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central hotel in Cambridge
centrally located hotel, clean, good breakfast and helpful friendly staff
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Cambridge Royal, a nice place for a short stay
Service was good on our late at night arrival. Hotel was clean and tidy but starting to look a little worn in places. Nice breakfast with good variety of food. Overall a nice place to stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Elizabeth

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good location, walking distance to everything. Clean room, comfortable bed, fan to mitigate warm weather, bathroom seemingly redone recently, all at a reasonable price.
Stayed 3 nights in Aug 2019

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
One of the rooms we had was very hot and stuffy and you needed to open the windows. This allowed all the traffic noise in. Need to do more than a single upright fan - perhaps ceiling fans. Probably ok for a winter venue
Stayed 2 nights in Aug 2019

6/10 Okay

Georgina

Liked: Cleanliness, room comfort
We stayed in two separate rooms for the duration of our stay, both of these rooms were clean and well presented however both had very poor shower facilities. In the room on the third floor the toilet felt as though it would come away from the wall every time you sat on it and there was noise from the boiler every time you flushed the chain or turned on the tap. The staff were helpful on most occasions however the receptionist was rather abrupt in her manner upon check in. The breakfast was a disappointment on the first morning so we avoided it for the rest of our stay, the hotel is not suitable to cater for vegan or vegetarians and when I asked a staff member about dairy free milk they were unhelpful and rude, which was a shame. Overall the best thing about the hotel is the location but a shame that the parking is so overpriced at £15 per day!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Room very hot. No air conditioning. Suggest avoid in hot weather. We were put in an attic room - no lift access and we had to carry our cases up two flights of stairs. Room was under the eaves and uncomfortable for someone as tall as I am.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The hotel is run down in areas, bare carpet in places on the stairs, rotten wood on the window sills, just seems tired and in need of a total revamp
Stayed 2 nights in Jul 2019