I followed my sat nav directions to the hotel but they couldn't find my destination so I rang the hotel and the lady on reception talked me in to the hotel. She didn't just give me instructions on how to get to the hotel but actually stayed on the line until I arrived at the hotel which I thought was great customer service.
Traveller from nottingham
Built in 1858, the White Swan hotel combines the traditions of Victorian elegance with the more comfortable modern facilities …More
It was okay but the rooms at the top of the hotel in the eaves with very tight spaced I am 6 foot three and at the end of the bed it just drop down into a shallow corner the bed was comfortable and the room was clean and the bar staff were friendly and efficient I would recommend it but Book a double room not a single and definitely not the top floor
We had a good 3 night stay here, rooms were spacious and bathrooms we're clean and modern. We enjoyed our cooked breakfast in the morning. We were a five minuite walk from the rail station which was handy for us. Close to town centre which had a good selection of places to eat. Parking was no problem at the hotel.
Traveller from somerset
Welcome to the Wool Merchant Hotel. The hotel enjoys a central location and is in close range to Halifax Railway Station and …More
Place was great & a really welcome stayover enroute home after a week on the road for business -especially the wonderful view to enjoy a beer with on the terrace. Room was great with many nice thoughtful touches usually only found at a higher price band. The view from the window was the best though! The only downer was the fact that breakfast, contrary to description on Expedia, is not included - it still represents great value & quality, but the description should be accurate to avoid disappointment.
From the moment we arrived we were made to feel at home. Nothing was too much trouble. Our Hosts were so kind, warm and friendly and our room was luxurious. The decor was fabulous and the bed was soo comfortable.
We had a welcoming cup of coffee and cake and settled in. We were recommended a local eatery, which was easy to find and returned for a coffee before retiring. Next morning we were a little late for breakfast due to the wonderful sleep in our feather? Down? bed. The cooked breakfast was fantastic and our every wish was granted. We thought we were coming to a little B & B, however, it was more like a little palace. My "rainshower" bath was refreshingly unique and the toiletries were outstanding, so much so that I promptly ordered some on my return home, and have just received my order of products four days later!. We spent the day with friends and returned for a second night of bliss! Our breakfast was as delicious as the day before and all organic/locally produced food and condiments. Again we called in to the local suppliers for purchases we had been introduced to at the Brook House. We thoroughly enjoyed our stay at the Brook House and cannot praise it highly enough to do it justice. We found a "hidden gem" in West Yorkshire. Thank you so much. We will definitely return next year.
A city of more than 80,000 in West Yorkshire, Halifax played a crucial role during the Industrial Revolution. Halifax was home to wool manufacturing from the 15th century onward. Eureka! The Museum for Children is a popular tourist attraction. Halifax is also known for its amateur choral and thespian societies, of which both groups perform regularly for the public.
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