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Reviews

4.5 / 5Excellent
99 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Lake Ashi
    3 min walk
  • Popular Location
    Hakone Shrine
    7 min walk
  • Restaurant
    La Terrazza
    12 min walk
  • Restaurant
    Bakery & Table
    14 min walk

Book online or call:

020 3564 4853

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    About this area

    Hakone

    Located in Hakone, Hotel de Yama, Hakone Lake Side is on a lake. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Ōwakudani. Mishima Sky Walk and Hakone-en Aquarium are also worth visiting.

    Visit our Hakone travel guide
    Popular Location

    What's nearby

    • Lake Ashi - 3 min walk
    • Hakone Shrine - 7 min walk
    • Hakone-en Aquarium - 3 min drive
    • Hakone Ekiden Museum - 4 min drive
    • Ōwakudani - 10 min drive

    Getting around

    • Kowakidani Station - 10 min drive
    • Hakone Gora Station - 21 min drive
    • Tokyo (NRT-Narita Intl.) - 125 min drive

    Restaurants

    • La Terrazza - 12 min walk
    • Bakery & Table - 14 min walk
    • Amazake Chaya Tea House - 5 min drive
    • 箱根ホテル小涌園 ラウンジ アゼリア - 9 min drive
    • Italian Restaurant - 9 min drive

    About this property

    Hotel de Yama, Hakone Lake Side

    Along with 2 restaurants, this hotel has 2 coffee shops/cafés and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a garden and gift shops/newsstands are on-site. All 89 rooms offer conveniences such as fridges and electric kettles, along with free WiFi, free wired Internet and balconies or patios. Other amenities available to guests include flat-screen TVs, minibars and room service (during limited hours).

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    Full breakfast available for a fee daily: JPY 2614 per person
    2 restaurants and 2 coffee shops
    Room service available

    Things to do

    Karaoke
    Shopping

    Family friendly

    Fridge

    Conveniences

    Lift
    Gift shop/newsstand

    Guest services

    Daily housekeeping
    Front desk (limited hours)
    Luggage storage
    Wedding services

    Languages spoken

    English
    Japanese

    Business services

    Meeting rooms
    Conference space (3305 square feet)

    Outdoors

    Garden
    Terrace

    Spa

    Indoor mineral hot springs (onsen)
    Outdoor mineral hot springs (onsen)
    Separate men/women areas in public bath
    Spa open daily
    Yukata (Japanese robe)

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Bidet
    Free toiletries
    Hairdryer

    Entertainment

    flat-screen TV

    Food and drink

    Electric kettle
    Minibar
    Fridge

    Outdoor space

    Balcony or patio

    More

    Safe
    Slippers
    4.5

    Excellent

    5 - Excellent
    63
    4 - Good
    26
    3 - Okay
    7
    2 - Mediocre
    2
    1 - Poor
    1
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.2
    Property condition

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Not good service with that price

    We went to the Odakyu Hakone Lake Hotel and that we booked that one but once we checked in and found out we went to the wrong hotel. The front desk clerk was super nice. He helped us to call our hotel but they didn’t come to put us up at all. And he called few taxi companies but no one was available. Then Odakyu manager told him to drive us to our hotel.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019

    3/5

    • Liked: Cleanliness, staff & service, room comfort

    Pleasant stay, slightly dated, lovely onsen

    The hotel is a bit dated however the Onsen is very nice with an indoor and outdoor section. I did not get a chance to walk the grounds nor see Mount Fuji due to cloud, but that would have enhanced the stay.

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The location and views - spectacular! Was very lucky to get very clear views of Mt Fuji on my first full day there. I also booked in for a spa session and while expensive, was worth every cent. The staff of the hotel were extremely professional, friendly and efficient and spoke adequate English. The rooms were very spacious, however being an old hotel, the walls are not very soundproofed and on my second/last night I was able to hear the people in the room next door very profoundly. While this is by no means the hotel's fault, I think it is worth mentioning. I ate my two breakfasts and a dinner at the French restaurant there and cannot fault the staff for their professionalism of service. The free shuttle from the town centre (Motohakone) to the hotel is a particular plus - not that the distance to walk is far but with luggage, in the dark or bad weather it is hugely convenient! Would have been nice if there was free bottled water in the room though. Would stay here again.

    Stayed 2 nights in Nov 2019

    3/5

    • Liked: Staff & service, room comfort
    • Disliked: Property conditions & facilities

    Honeymoon

    Pictures misleading, the gardens weren't colorful at all, the hotel was super run down though it was charming. Way overpriced and we were charged a tax for hot spring even though we didn't use them. The breakfast was also disappointing. Also, don't expect a Mt. Fuji view.

    Stayed 2 nights in Oct 2019

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