- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay in Hakone
Hotel is very clean and staff is also very helpful. Check in is quick and the buffet dinner is very good. The hot tub in room is fantastic and we all enjoyed it so much. The amenities are very complete and nicely prepared. The only thing I would like to recommend for improvement is the room size for 4 people is a bit tight. It would be good if they can offer a bigger room for family so more spacious and more comfy.