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Reviews

4.4 / 5Excellent
335 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Hakone Kowakien Yunessun
    2 min walk
  • Popular Location
    Okada Museum of Art
    3 min walk
  • Restaurant
    Italian Restaurant
    1 min walk
  • Restaurant
    箱根ホテル小涌園 ラウンジ アゼリア
    3 min walk

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Hakone

    Hakone Kowakien TEN-YU is located in Hakone. Hakone Shrine and Odawara Castle are notable landmarks, and the area's natural beauty can be seen at Hakone Gora Park and Ōwakudani. Hakone Kowakien Yunessun and Mishima Sky Walk are not to be missed.

    Visit our Hakone travel guide
    Popular Location

    What's nearby

    • Hakone Kowakien Yunessun - 2 min walk
    • Okada Museum of Art - 3 min walk
    • Hakone Open Air Museum - 16 min walk
    • Hakone Gora Park - 3 min drive
    • Ōwakudani - 4 min drive

    Getting around

    • Hakone Gora Station - 2 min drive
    • Kowakidani Station - 15 min walk
    • Tokyo (NRT-Narita Intl.) - 124 min drive

    Restaurants

    • Geihinkan(Steak) — 1 min walk
    • Kihinkan(sobakaiseki) — 1 min walk
    • Italian Restaurant - 1 min walk
    • 箱根ホテル小涌園 ラウンジ アゼリア - 3 min walk
    • Hakone Kappei - 15 min walk

    About this property

    Hakone Kowakien TEN-YU

    This ryokan features a restaurant, a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and multilingual staff. All 150 rooms boast spring water baths, and offer free WiFi and furnished balconies. Fridges and separate bathtubs and showers are standard, as are LCD TVs with digital channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    Breakfast available for a fee
    1 restaurant
    1 bar

    Things to do

    Hot springs

    Family friendly

    Fridge

    Conveniences

    Lift
    Free newspapers in reception
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Luggage storage
    Multilingual staff
    Turndown service

    Languages spoken

    Chinese
    English
    Japanese
    Korean

    Outdoors

    Garden
    Terrace

    Spa

    Indoor mineral hot springs (onsen)
    Outdoor mineral hot springs (onsen)
    Separate men/women areas in public bath
    Yukata (Japanese robe)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Climate control (air conditioning)
    Climate control (heating)
    Linens

    Bathroom

    Bathroom (partially open)
    Bidet
    Free toiletries
    Hairdryer
    Separate bathtub and shower
    Spring water bathtub
    Towels

    Entertainment

    50-inch LCD TV
    digital channels

    Food and drink

    Free bottled water
    Fridge

    Outdoor space

    Furnished balcony

    More

    Desk
    Phone
    Safe
    Slippers
    Turndown service
    4.4

    Excellent

    5 - Excellent
    208
    4 - Good
    88
    3 - Okay
    20
    2 - Mediocre
    12
    1 - Poor
    7
    4.7
    Cleanliness
    4.4
    Service and Staff
    4.6
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Property conditions & facilities, room comfort

    Love the private open air bath and delicious break

    Overall our stay for 3 nights were very nice. Room is very nice with open air bath and lovely views. Outdoor public baths are in good design. Breakfast is delicious with variety of japanese food especially curry and seafood don. However, the hotel should inform guests that train service is suspended at Gora station. Luckily we found out when browsing train schedules. I have contacted hotel twice which bus we should take to arrive Ten-Yu. The Odakyu lines staff told me to take bus no 5 with 1 min walk. But your hotel staff told me we should take bus no. 3. The bus stopped at Yunessen. We had to carry our big luggage’s walking up to the slopes for 6 minutes to arrive the hotel. In our room, your housekeeping cleaner has removed my personal toothbrush. I cannot find it!! The basin still had stains!!

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We were had a wonderful stayed in. They served us delicious Japanese dinner and buffet breakfast. The most amazing moment was enjoying the outdoor onsen.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Dec 2019

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