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Reviews

4.6/5 Exceptional
51 reviews
"Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations..."

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Museum of the Little Prince
    5 min walk
  • Popular Location
    Lalique Museum Hakone
    5 min walk
  • Restaurant
    China House
    3 min walk
  • Restaurant
    箱根ラリック美術館 カフェ・レストラン リス
    4 min walk

Book online or call:

020 3564 4853

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Hakone

    Hakone Hisui is located in Hakone. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Ōwakudani. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater.

    Visit our Hakone travel guide
    Popular Location

    What's nearby

    • Museum of the Little Prince - 5 min walk
    • Lalique Museum Hakone - 5 min walk
    • Venetian Glass Museum - 16 min walk
    • Pola Museum of Art - 2 min drive
    • Hakone Ropeway - 4 min drive

    Getting around

    • Hakone Gora Station - 6 min drive
    • Kowakidani Station - 8 min drive
    • Tokyo (NRT-Narita Intl.) - 123 min drive

    Restaurants

    • ICHIYUU — 1 min walk
    • China House - 3 min walk
    • 箱根ラリック美術館 カフェ・レストラン リス - 4 min walk
    • Il Piachere - 4 min walk
    • Irmori Chaya - 5 min walk

    About this property

    Hakone Hisui

    A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine. All 8 rooms offer free WiFi and free wired Internet, plus patios and flat-screen TVs. Guests will also find fridges, minibars and room service (during limited hours).

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking

    Food and drink

    Free local cuisine breakfast available daily 7:30 AM–10:00 AM
    1 restaurant
    1 bar
    Room service available

    Things to do

    Hot springs
    Karaoke
    Shopping

    Family friendly

    Fridge

    Conveniences

    Lift
    Vending machine
    Water dispenser

    Guest services

    24-hour front desk
    Luggage storage

    Languages spoken

    English
    Japanese

    Business services

    Meeting rooms

    Outdoors

    Garden

    Spa

    Body treatments
    Facials
    Indoor mineral hot springs (onsen)
    Massages
    Outdoor mineral hot springs (onsen)
    Separate men/women areas in public bath
    Yukata (Japanese robe)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)

    Bathroom

    Bathrobes
    Electronic bidet
    Free toiletries
    Hairdryer
    Separate bathtub and shower

    Entertainment

    flat-screen TV

    Food and drink

    Free bottled water
    Minibar
    Fridge

    Outdoor space

    Patio

    More

    Desk
    In-room massage
    Iron/ironing board (on request)
    Phone
    Safe
    4.6

    Exceptional

    5 - Excellent
    37
    4 - Good
    12
    3 - Okay
    1
    2 - Mediocre
    0
    1 - Poor
    1
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.8
    Amenities
    4.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.

    Stayed 1 night in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Love this hotel .

    Stayed 1 night in Sep 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.

    Stayed 1 night in Jun 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.

    Stayed 2 nights in May 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Apr 2019

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